Costa Club Punta Arena
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Historical Traveler Reviews Shima Sunrise
Just got back from Punta Arena today and wish I could have stayed. The food was incredible, only one dish that I did not enjoy out of it all! I'm glad I did not listen to any of the reviews that were listed on it. The food is definitely NOT monotonous, unless you have every single dish each meal which would consist of about 30 different items. They also change the styles of food every night so whoever stated that was lying.
The bar closes at 10pm so I can't see it being loud all night long so that you can't sleep as another person stated. I slept VERY well and our room was the closest to the pool. The staff was exceptional. I have never seen people that work so hard at entertaining you as well as making sure that you have everything that you need to be happy.
The clientel is about 95% Mexican which was great because IT IS MEXICO. We met great friends and really enjoyed ourselves. If you want a great place to have fun (we brought our children) with the activities and nightly entertainment this is the place.
Not one bad thing to say about it! Try the Tequilia Volleyball. You won't regret it.
I just got back from Puerto Vallarta, was there from march 28th until april 5th and boy was I dissapointed. Went there to rest but that was impossible at the Punta Arena Hotel. Was a very noisy hotel from early morning until night time, very loud music that we could even hear once on the beach. The food was TERRIBLE, ate a lot of tomatoes lol. Was a clean place though but not one to rest that is for sure. Will not bereturning to that hotel that is for sure. Oh and don't waste time complaning to the manager, he just doesn't care !!
Food is horrible - and this is coming from a person who thinks hospital food is good! It is commonly referred to as the "slop house". Several people I spoke with got food poisoning including myself.
The worse part was the headbanging mind numbing nightclub music at the pool area which went on from early morning until around 6:00 p.m. If you went to room you still couldn't escape the noise - it was that loud. You couldn't even carry on a conversation with someone in the pool area. Then the staff would speak into a microphone talking about all the activities and that was louder than the music. I felt like I was going to have a nervous breakdown. I went there for peace and relaxation which was not possible at that hotel. Even if you go down to the beach you can still hear the music and then there is a bar down at the beach which pumps out more loud music.
It was the worst place - I could say alot more but I think you get the point.
P.S. Don't bother complaining to Carlos the manager about anything. He could care less.
I had a three night stay at the Costa Club. It was better than I had expected. The rooms were very clean. Service was good. Food was very marginal. The bus stop is right in front of the property. This is not on the beach. It could have had a beach front location but a huge ugly unfinished concrete structure (ment to be a resort) is between it and the beach. This is very much an eyesore. Still, with what little I paid for this trip it was a great value.
The good: The staff works their tails off, service is very prompt, especially in the "forum" dining room. The activity staff (four young ladies and four young men) seems to be working 24/7, they start their day in the early AM working by the pool and work until late night when they put on a show in the "forum" stage every night. The snack bar served decent hot dogs and burgers, and very good french fries.The average: The food is average, not much varity and consists mainly of mexican dishes that might not be familiar to the american tourist. The buffet layout could use some improvement, chaos seems to break out whenever a popular dish is brought out. The beach is average, there is an unfinished hotel right smack in the way and once you get to the beach you will undoubtedly have to deal with the vendors.The bad: Even though you have paid your dues, you will be approached a number of times by "staff" trying to get you to attend one of their "presentations", definition: time share. Annoying, but they will relent if you politely decline.Bad experience: We spent New Year's eve at this hotel and had the unpleasant experience of having to deal with a rude guest. Her children decided to take it upon themselves to pop every single balloon (200 plus) that had been put up as decoration. My wife, myself and our children and other guests around us were very annoyed by the constant popping going on around us - made it hard to enjoy the show - to make matters worse, the offending children's mother came over to our table and defended her children's bad behavior - in a very offensive language and manner - after my wife and I had asked her children to please stop. We would have preferred that the hotel staff had handled the matter instead.The clientele seemed to run about 80% Mexican, 10% Canadian and 10% American. If you appreciate a good deal with average food and accomodations, this is a place for you. If not, spend a few extra dollars and stay at one of the higher rated hotels nearby.
My girlfriend and I stayed here in May 2000 for two weeks. We had the most amazing time, when we went the hotel was not all inclusive, but our room was huge with 2 beds a fully equiped kitchen, a living area and a huge bathroom. It was spotless and the maids kept it that way. The staff were all very friendly and helpful. The beach was ok but in Puerta Vallarta they are not that nice anyway. The beach is only a short walk through a path, the old building in front of the ocean isnt that bad! The hotel is in a great location just a short walk (about 15 mins) to downtown where all the bars,restuarants and people are. The bars in Puerta Vallarta are great, we spent most of our time at the Zoo Bar ( 2 for 1 drinks) all the time! I would highly recommend Puerta Vallarta for vacation and the Punta Arena is a great place to stay!!!!
Can't wait to go back!!
My boyfriend and I went to Puerto Vallarta on the week of Feb 21/2003. We had no idea of what to expect and were gladly surprised. Punta Arena is a very nice hotel. Very clean rooms and clean pools. The staff was very friendly and helpful. We got the all inclusive so we had all the food and all the drinks that we wanted. The food was really good for the most part, it was not all mexican food, but I thought it was delicious. It was not too noisy at night either, I only heard noise one night, and it stopped at around 1am. the hotel is close to down town (walking takes about 15 minutes) and there are lots of stores nearby (a supermarket, a liquour store, an internet cafe..) I liked the place and would recommend it to anyone who is looking for an affordable vacation. The service is great but you won't get breakfast in bed. The only bad thing I have to say is that there is a building under construction (not being built anymore) right in front of the beach. It blocks the view of the sea and it makes some of the view ugly. But I did not care, I just made sure to not take pictures of it. Anyways, if you go there, have lost of fun!!!
Enjoyed the Costa Club!
First of all, this is our second time to Mexico, first time to Puerto Vallarta. My husband and I were looking for a cheap, last minute all inclusive vacation for our family of 4. So with that in mind, we chose the Costa Club. We're not fussy people and were just happy to get some sunshine. And since I didn't have to cook, I was happy with the meals there. Although I could see the meals getting a little monotonous if your stay was longer than 1 week. The meals were buffet, and you could go to the restaurant for an Itallian meal once during your visit (this was very good). First impression was good, well manicured lawn and lots of palms. The pools and deck were very nice, clean and welcoming with lots of lounge chairs. Our rooms were spacious and clean and the showers are huge! The air conditioner in our room was a little tempermental, but worked fine. The Costa Club web-site says that the in-room safes are free. But the catch is that if you want a LOCK for your safe, it will cost you 20 pesos a day. There is a small walkway to the beach, which was in no way an inconvenience. Since we had our 16 year old girls along, the constant supply of hot dogs, hamburgers and fries at the snack shack was great!! The only eyesore is the unfinished 14-storey building that blocks the view of the ocean and interferes with the beautiful surroundings. But this is Mexico, after all. . . What absolutely MADE our vacation wonderful was the awesome activities staff, especially Nashely, Arianna, Jonathan and Marisol. They were great with our girls and included them in all the activities. And after entertaining guests all day long at pool-side, the activities staff put on a pretty good show which varies nightly at "El Forum". This was a vacation that our girls will never forget. The staff is very helpful and accommodating, although everyone wants you to go to a timeshare session and you are reminded of this everytime you get near the front desk. However, the conversation can easily be diverted.The location is great for the young crowd as downtown is 5 minutes by bus or taxi, and there are plenty of discos in the area. You can also walk along the beach to the downtown area. We found quite a few guests at the Costa Club were repeat customers. The guests who were in the kitchenette suites loved their rooms as they were very spacious. All in all, would we go back to the Costa Club? We certainly would!! It was a wonderful vacation for the money we paid!
Great staff, helpful and friendly. Clean rooms, maid service is good. Pool area is clean. Beach area is small but pretty well-kept. The location is good. That's the good The bad. The food is terrible. You're better off going downtown and getting some good food. The hotel is I guess what they would describe as 'hasienda style' of accomodations. Translation-loud!! We were placed on the main floor, I'm not sure if this exacerbated the problem but we could hear everything in our building. If you want a view of the ocean go elsewhere. There is 8 story building that is 10% finished that blocks the view from the pool and living area. IT IS AN EYESORE.Also, I didn't mind this, but the resort caters to domestic guest, so it was 90% Mexican guests.
Went to the Costa Club hotel! Was not bad. Got ripped from the airport to the hotel! U must bargain with the taxi service. A fair price is 7 dollars US. Immiedtly upon checkin we were intrested in tours so a lady named Chandy, said she worked there. Liar she was a timeshare sales person. Well we went to her timeshare to save some money on the tours but is not worth it. The hotel staff was friendly and the all inclusive deal is not bad. The beach is 2 mins away. But it is nicer to hang by the pool that way u dont get bothered by people trying to sell u stuff. What u dont see in the pictures of the hotel is that there is a half built hotel behind the costa club that looks very ghetto. But not bad. The costa club was a rustic hotel. Not bad. Email for more info if intrested
TripAdvisor Reviews Shima Sunrise
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