Corus Hotel Kuala Lumpur
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Historical Traveler Reviews Corus Hotel Kuala Lumpur
Horrible Hotel and worst customer service
I spent a week at corus hotel during the very busy month of August and it was a very bad experience. We were a group of 8 ppl and we had 4 standard rooms reserved for us. when we checked in we found that only 2 rooms had mini bars!! when i spoke to the reception staff who are not plesant at all they told me that not all rooms have mini bars and that thy assign rooms according to first come first serve!! Rooms are old and need to be maintained.Food isnt great at the breakfast buffet.
Also after i returned home i found stuff missing from my bags and dont know if anyone from the hotel cleaning staff messed up with my stuff there.
Only advantage for staying there was the walking distance to KLCC and the LTR Station.
I have stayed in many hotels in Malaysia on different occasions and this one is the worst.
I have no complaints. They treated me well.
The rooms are adeqaute. The view from 816 was stunning. A Petronas Tower reflected in the swimming pool.
Very dated- The only thing good about it is location
We stayed at the Corus for a couple of nights stopover. The only thing that is really good about this hotel is its convenient location. The views from our balcony over the Petronas tower were fantastic. Now the rest is that everything about this hotel feels dated and worn out.
The rate is the cheapest we could find for the golden triangle area but actually the hotel is really not a 4 star standard.
I would only recommend staying there for 1 night and not any longer.
Good Location...Not so good hotel
I agree with lots of parts of the other reviews. The Corus hotel website is certainly misleading and the rooms are not like those shown in the pics. I had a room on the executive floor and I have to say I've stayed in B + Bs that were better.
Everything was reasonably clean although the place does look quite worn in general with the carpets and curtains looking particularly faded / stained.
The location of the hotel is excellent with good access to the Petronas Towers and main shopping areas as well as Zouk, one of the biggest nightclubs in KL.
Overall it wasn't the worst hotel stay I've had and I didn't find reason to complain, but you could certainly do better, especially in KL.
After booking this hotel online, I was mortified to read the damming reports on this site. If it hadn't been over the Chinese New Year I would have sacrificed my deposit and booked elsewhere.
Our experience was so different! The hotel must have had a big face-lift. The rooms were spotless and very comfortable. We had a room with balcony that looked out over the Petronas Twin Tower. Wow! What a great view. Pool was excellent and many good facilities.
Service was brilliant. I had my jacket stolen at KLIA and the hotel staff made telephone calls on my behalf and tracked it down for me! The hotel position is perfect. KLCC and tower 5 mins walk. Underground train station near. (But ignore the map on hotel website. The station is shown in wrong position) Hotel food OK. We used it for breakfast but enjoyed a greater variety by strolling down to the city centre of taking train to Chinatown.
A point to watch: Check your bill carefully when you checkout. Their system isn't too clever and they do make mistakes. (50% will be in your favour)
Corus -Not worth singing about
Had that well used feel about it. The carpets, curtains, furniture etc all need replacing. The nice shiny white outside photos shown on the net and in brochures is years old. The outside of this Hotel needs cleaning or a paint. The thumping from a nearby disco keeps you awake till past midnight. The food is excellent and Hotel has a good lobby. Not much outside of lifts -very drab greeting on each floor. Prices should be halved to reflect this Hotel's true worth. Location is fantastic for KLCC. Unfortunately, a Corus not worth singing about.
Dont Stay Here!
I stayed at The Corus for two nights with my fiance after spending 10 fabulous nights in Langkawi at the Berjaya.
I have stayed in The Corus Hotel in Bristol and found this to be OK. However the worst problem with the Corus Hotel in Kuala Lumpar is the lack of clean rooms. We were initially given a noisy room near the pool and the lift - here the room carpet was dirty with cigarette ash, and worst still the headboard over the bed not only was covered in grease but it had blood splatterings upon it. We called the duty manager up to look at it, he didn't seem very interested and claimed to only have one more room available with a double bed. This room was in no better condition. Complaints were made through our local rep and the travel agent back home. A call was made to the Manager of the Hotel who showed us about 5 other rooms and the best he could offer was a room on the executive floor - which came with flip flops and bath robes! The room was still not clean - the headboards still greasy and ring marks from cups on the dressing table - nothing too complicated one would of thought to a hotel. We took it, but stayed a minimum ammount of time at the Hotel.
Breakfast was buffet style - our last morning was spent with about 500 Japanese school children who were like a plague of locusts - stacking up plates of food on their tables before sitting down to eat some of it. there were also groups from visiting cricket accadamys and football teams so its always busy and noisy. Reception is very disorganised and no one queues, if you wait for someone to become free, someone else will stroll right up to the desk and push in. What happened to the lovelly hopsitalilty we had in Langkawi?
The Hotel is only a short walk 2 mins from the metro station which was handy for getting around.
The Battu caves - are a up a huge steep flight of steps, running the gauntlet of monkeys en route and the caves although were spectacular at one time have walls covered with grafitti and have a tacky gift shop in the middle of the largeest one. We went by bus - quite fun once we found the stop where the bus goes from, but the caves are not worth the trip.
The hotel offers very good location, withing easy walking distance from the twin tower and KLCC park. But the rooms desperately needs some touch ups. Not that it was unclean, but everything in the guest rooms from furniture to drapes to carpets and towels, everything is old and worn out. Used to be white towels are now thin and gray... Hotel staff were friendly and nice, but more attention should be given to housekeeping. I always found some hair in the bath room, and the mini-bar didn't get refilled. It's cheap, and if you are looking for a budget hotel. this maybe an answer. If you have higher standard for comfort, I won't recommend this place.
It was quite adequate-very central:beside a metro station (KKKL)/ quick stroll to Twin Towers-coolest way is underground via Avenue K right next door
Looks like a nice pool;room was large,clean,well serviced
Staff slow at Reception but all staff in hotel reasonably pleasant
Food varied & interesting but could not describe it as a "must "
We were at a conference & that seemed very well organised by the conference people & the hotel
I'd stay there again just for the location
I went to Corus as a last resort. It was New Year's Eve, all hotels in Central KL were fully booked. The check-in was very slow.....there were only 2 staff at the reception counter, doing the checking-in, cashier, concierge....all in one. Not systematic at all. Got into my room....almost 40 minutes later....and was extremely disappointed at the state of the room! The door knob came off, the bathroom looked like I was in a 70s hotel, and so was the bed, the furniture and all. Obviously, in need of refurbishment. The location was the only good thing....very near to KLCC. The Lobby was okay. Checked-out within 15 mins....:(
TripAdvisor Reviews Corus Hotel Kuala Lumpur
Travel Blogs from Kuala Lumpur
This morning the plan was to get up and head straight to Chinatown to look for the elusive crockery shop. We headed in for breakfast around 10:30am and headed to the same place we had breakfast last time. This time we had three roti canai and two curry dips - a rendang style curry dip and the dahl curry. The rendang one was delicious.