Copthorne Hotel Plymouth
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TravelPod Member ReviewsThe Claremont Hotel Douglas
Room lovely & rooming
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Claremont Hotel Douglas
I was staying at the Copthorne on business in Plymouth and was firstly appalled by the telephone charges. I know that hotels charge an extortionate rate for calls but a flat rate of £2.40 when my call was only 1 minute 12 seconds long and not long distance was beyond belief! Incidentally, the telephone charges displayed in the rooms make no sense whatsoever and certainly do not tell you there is a flat rate of £2.40 how ever long the call. I have also read a complaint about the showers on a previous review, I can tell you that all showers are the same! I suppose the shower is trying to imitate a power shower but instead it resembles someone showering you with a hose with their thumb over the end of it. If you have a skin complaint, it is like having a shower in a hail! I stayed in a Connoisseur room the second week and a basic room the first week. I must say I was impressed with the Connoisseur room (apart from the shower) with all the extras (robe, slippers, chocolates). The restaurant was a little too fancy for my liking and not at all relaxing after a hard day at work. The quality of the food was nothing to shout about either. I would not rate this a 4* hotel, it is a 3* trying to be a 4.
This was booked through a late deal for a minimum price - a saving of nearly 50% still for the state of the place I'd want an even cheaper price, and Im not fussy.
Very tatty and old - maybe this was suppose to be the style however it had a dirty feeling? The only good point was that it had free car parking if you were lucky to get a space!, not impressed I have stayed at nicer b&b's
Grim, concrete, tatty, and manager with bad attitude.
I wouldn't stay here if I were you. The outside of the building is a concrete prison-like eyesore. The rooms and decor could do with updating. The shower didn't work as it should. It is a long way from the harbour if you want to go for a meal around that area (it's the opposite side of the town centre) and you need to walk past some rather forbidding looking blocks of flats to get to Union Street for the bars and restaurants there. However, what really annoyed me is that I was booked in for 3 nights and asked the receptionist about parking as the hotel's car park is ludicrously small for the number of rooms. I was told that I should park on the Sainsburys car park next door "as we have an arrangement with them". What they failed to tell me was that this is only until 10 a.m. and I received a parking ticket. When I brought this up with the manager he fobbed me off and said that his staff always tell guests it is only until 10 a.m (they didn't) and that this is what heppened (effectively calling me a liar). If I were you and you want to avoid parking tickets and tatty hotels I'd stay at the Plymouth Moat House. It's a better location, the rooms are nicer, and the staff don't treat you as though you are an inconvenience.
I stayed at this hotel on business for one night It was centrally located right next to the shopping area and main route into the city. For the price it was excellent and I couln't fault it. The room was fairly spacious and very comfortable - it is nice to get a room where you can watch TV without prostrating yourself on the bed. I was pleasently suprised to find a fluffy towelling robe and slippers waiting for me, together with a heap of free toiletries (more than offered by most hotels) there was even a travel toothbrush and razor. The highlight was the evening meal: it was superb - the 3 course set menu for £20 was excellent, and the staff were very attentive. Highly recommended.
Watchout if travelling with toddlers.
The rooms are small. If you have a cot or pushchair in the room you will have to climb over the bed to get out of the room. And the room does feel very claustrophobic - It didn't promote a relaxing stay. (I think only parents with young kids will understand the reasons why.)
There is also no air conditioning - although there is a fan - so can get uncomfortably in very hot weather. (The windows don't fully open either which was no bad thing - Those seagulls were as big as a dog. I didn't fancy one of those flying into my room at night).
If you want to enter the hotel late at night you have to navigate some stair - not easy with a pushchair (or lots of drinks inside you.)
The restaurant was actually very good and the staff superb.
The car park gets very full very quickly. Some guests ended up parking on Sainsburys car park (using the emergency services entrance / exit to avoid a parking fee.)
The health club is small, but OK. Remember to take a 20pence piece for the lockers!
In all - Not a bad place. I may return once the little 'un has flown the nest!
What a lovely hotel!
What a lovely hotel! We got a special offer, £40 per person per night on Lastminute, which for a 4* hotel was pretty good value we thought. There is (limited) car parking in front of and in the basement of the hotel, its pretty centrally located, right by the shops, with the bars of Union St about a 10min stroll away. The staff are about the friendliest we have ever met, and were so helpful calling us cabs, giving us directions and asking us how our evenings were the next day etc.
The breakfast buffet is good but costs over £15. But, they sell £8 breakfast vouchers on the weekends. The pay-movies are CURRENT (we saw "Monster" in Sept 2004) and you get 4 films for £8. There are only minibars in the "Conniseur" rooms but that wasn't a problem - the maid let us peep into one of these rooms and they were hardly that much bigger - one pot plant and a desk was the only difference. The night porters are fun and don't look down their noses at you when you roll in drunk! Ok, the pool WAS small but it wasn't teeny, and there was a gym too. The restaurant had a lunch offer of £9.95 for 2 courses that was delicious (pate, salmon, etc - not cheapo set menu stuff).
Yes, the room was a bit 80s, but had a big comfy bed, desk, coffee table, roomy sofa, chest of drawers, wardrobe and cupboard - not bad compared to what you get in some hotel rooms. The bathroom was pristine with a good shower and a quick-filling bath.
No complaints at all, and we would definitely go again, it was amazing value for £40 each per night. And we originally chose it after reading the reviews on here!
Good but overpriced
Enjoyed a very pleasant short break this summer at the Copthorne, Plymouth.
Bedroom was above average and levels of comfort and service excellent.
Avoid the Sunday lunch. Advertised as the best in town, it was in fact sparse and cold and taken by less than a dozen people.
Good hotel overall but over priced. If returning to the area I think I could find a better deal elsewhere.
Convenient and central business traveller hotel
Standard business traveller rooms, pretty clean but could do with updating. The hotel is not as bad inside as the grey conrete exterior suggests. Decent pool and gym facility though the pool is small. Try and get a room that doesn't face the roundabout or main road as these can be quite noisy, the ones over Mayflower way or Sainsburys car park (oh, the views aren't much to talk about :-) ) are quieter. Staff seem pretty friendly and helpful.
Location is good for Plymouth main shopping area and The Hoe.
Nice pool, dingy bathroom
We stayed here for 1 night recently during a shopping/theatre break.
The hotel bar and restaurant were very nice with friendly staff, service a little slow at the bar though. The rooms were a little dated with horrid wooden over bed units, didn't quite see what the point of it was at all. The bathroom was much too dark and the laundry line/hangar over the bath was broken and hanging off. The plug was missing and the shower head terribly scaled up. The redeeming feature was the pool and steam room, lovely and clean and completely uncrowded with a helpful man on the reception desk. Thanks Copthorne, on the whole we enjoyed our stay and would definitely return.
Cold, with hint of Prisoner Cell Block H
Good location at the top of the town, although the furthest hotel from the Hoe (big hotel terms).
The rooms are strange though - the decor's fine and the bed/furniture nice, but the bathroom's benefit from the "Breeze Block" effect - making it a bit like being banged up...
The heating wasn't on when I was there (April) and that meant by the morning I was monkeyed. However the shower had hot water so I the blood was flowing eventually!
The hotel's one of the only two in Plymouth with Suites (the other being the Grand - over the top) so that may be a selling point. Not had the money to experience the suite though!
Restaurant's OK - bar staff were a bit sneery though. That's why I kept this anonymous!
OK, indifferent business/tourist hotel.
TripAdvisor Reviews The Claremont Hotel Douglas
Travel Blogs from Plymouth
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