Inconvenient

I stayed at the Orchid for 3 nights in Aug 06 with my family in two adjacent rooms. Staff were generally friendly and helpful.

The rooms were showing signs of age, and the aircon struggled to work. The views were of the 4 lane highway which runs right outside. That said we didn't suffer any sleepless nights due to traffic noise. The major drawback is the hotel is some distance away from the main areas and the shuttle service is limited. We used it a few times and saw other guests frustrated as they couldn't get seats. Some taxi drivers were not interested in taking a fare all the way out to the Copthorne Orchid. Breakfast was not as good as we'd experienced in similarly priced hotels in Singapore, and was very busy at times. Overall, slightly disappointed, and we wouldn't stay there again.

Very disappointing

I was truly disappointed with the Copthorne Orchid. It is inconvenient and poor value and a real comedown from the excellent hotels Singapore can offer. The website pictures looked great, but do not be fooled! The place itself is grotty and I would say 3 star (if that?) - although the prices do not match this.

I was given an ageing, smallish room with a windowsill thick with bird-droppings, overlooking concrete. I asked to be moved to a better room, which overlooked the much nicer pool area, but the general air of the place is of an ageing 1980's hospital. The cramped bathroom was clean, but there were no 'nice touches' in the rooms as you usually get with 4 star hotels - it really was the bare minimum, with a tv that had fuzzy unwatchable channels.

The pool is tiny, old and rather grubby. It is situated directly next to a noisy 6-lane freeway; bus passengers even looked over the hedge at us sunbathing!

Transport was a serious problem. The shuttle service is a joke and you need to book a long time in advance to even get a seat (with other Singapore hotel shuttle services you just hop and off when you need to). There is no MRT or good bus route nearby and it is near impossible to get cabs in Singapore after 9pm. It took me nearly two hours in taxi queues to get home each night from the town centre.

I had two nights at the Copthorne Orchid and booked into another, much nicer (and cheaper!) hotel as soon as I could. The reception staff the Copthorne Orchid were intelligent and helpful, but this didn't compensate for the overall depressing experience.

Great stop-over hotel

We stayed here for 3 nights in April '06 and certainly have no major complaints...it's a little further out of the city centre than a lot of the hotels but they provide a free shuttle bus that runs every hour till approx 10.30pm which is really convenient. For the price we paid, I don't think you can go wrong, staff were friendly, the room was clean and comfortable. I would certainly reccoment this hotel as a stop-over hotel, though possibly not as a base for a full holiday due to it's location.

Disappointed with the overwhelming price to pay for such limited amenities

Rated: Okay but some problems.

I would like to say that this hotel i bad looking at first, then looks good on the inside, then the bad impression really starts to set in once the hotel rooms are sighted. The following could have directly improved this hotel.

1.) Door bells. Come on. Every hotel door of a room has a doorbell, well what ive heard and seen myself.

2.) Prices to stay at this hotel. This hotel has a price of 125 singapore dollars per night. If 25 dollars are added for example, one could stay in a far cheaper destination - brunei, in a 7 star luxury resort, in a standard room that comes with the amenities of this hotel's deluxe room. ony 25 dollars to shift from this supposed 3 star hotel to a 7star mega resort, renowned for the fact that it is one of the leading resorts in the world, and the best in south east asia.

These two main points are made, and maybe in the near future if i find any indefinate or definate flaws, i will outline them immediately to this or another site.

Delegate of Benin, on his stay at the copthore orchid hotel for a 'seminar' (THIMUN.ORG)at the hwa chong institution, singapore, singapore.

Nothing to write home about

I stayed at the Copthorne Orchid hotel in september for 5 nights. The lobby is very crowded especially in the mornings when most flights arrive and checking in might take a while; be prepared. The rooms are a little tired and furnishings do not appear very well maintained though they dont appear frankly dirty. There was always the smell of cigarette smoke in the corridors outside the room and those leading to the elevator. Like in previous reviews, no shampoo/lotions provided in the rooms.

The breakfast at the Palm's is fairly good though the restaurant tends to get a little crowded during breakfast times. The hotel provides a complimentary shuttle to the city every hour and thus is able to partly make up for its location a little away from the main shopping/business area. On the whole, I didnt have much to complain though I would prefer to stay at a slightly better rated property if I could afford it on my next visit.

Don't get your hopes up

Having looked at the pictures of the hotel and its rooms on the Internet, I chose Copthorne Orchid as my accommodation while on a stopover holiday back to Hong Kong. It didn't meet my expectations at all --- the rooms were a lot smaller than I thought; no individual packaged shampoo/conditioner; ventilation in bathroom didn't work properly; bedspread looked old. By the way, the corridor to our rooms is in the open (not enclosed) which wasn't too much of a problem, but still a bit strange. What got me disappointed was I chose it because it was said to have been recently renovated, and if it had been, there was no trace of it. I believe I might have been given a room in the old wing instead of the new wing --- I hope they didn't do it just because I was on a stopover package. Anyway, if you do stay there, you might what to check whether they really do have two wings and try to get a room in the better one.

To do it some justice, it wasn't all that bad. It's still a pleasant place to stay. It was farther away from the city center than I thought, but the hotel provides free shuttle service which makes things easier sometimes, and after all a trip by taxi to the city center will not cost you too much.

Facilities wise:

I didn't use the pool, but it looked pretty nice with greenery all around. Internet is expensive in my opinion, so don't go there if you need to access the Internet a lot... Get a place where it's free!

Good deal

I was there for two nights. The room was excellent. It was comfortable and had all the basic amenities that a traveller would want. The only problem was the air conditioner which wasnt working well I think, because the room used to get uncomfortably warm sometimes. The breakfast was good too. I would like to stay there again in the future.

Never again!

We stayed here for one night in February 05. We chose this location because we were using the MAS shuttle to Johor Bahru that departs from the hotel.

Let's just say it was the worst hotel I have stayed in for a long time. The room was filthy and had no amenities what so ever (shampoo in dispenser in shower, but no lotion, etc.) Birds have made the balcony all but useless because of the droppings that covered everything. It obviously had not been cleaned outside in many months, maybe years. The carpet and upholstery on the furniture was very dirty. Thank goodness the sheets were clean, but I certainly worried about the rest of the bedding. The whole room was as worn as a tourist class hotel and for $75 US per night not including breakfast, it was not a bargain, to say the least.

Just one good experience and that was a delightful older bellman that told us were to get the best satay and chili crab. He was charming.

We did eat lunch in one of their very busy dining rooms. It was okay.

Good value good service

I stayed here in March for 10 nights and again in June/July for the same and the hotel is very good value for money.

It is out of the main town, but there is a shuttle bus running to and from Scotts Road which means that you are dropped at the heart of Orchard Road for shopping and eating. There are also plenty of taxis, or indeed you can walk to a bus stop about 2 minutes away and get one of a couple of buses to newton circus MRT.

The hotel rooms are a little tired, but kept very clean and the buffet breakfast caters for everyone. I have not eaten at the hotel of an evening but there are a choice of restaurants there, or Adam hawker centre is only about 10-15 minutes walk.

Hotel staff friendly and helpful.

Very Good Value

We stayed here for 5 nights in July 04 and found it an extremely good choice of accomodation for the money. The only disadvantage is that it is a little out of the main city area, in a rather nice residential district, but there is a courtesy bus and taxi's are very cheap! The room was clean and comfortable and air conditioned - a necessity in this climate! Fixtures and fittings may have been a little tired, but for the price that was ok. Staff were very pleasant and efficient and the late check out of 4pm very convenient as we left there on a night flight to Australia.