Outdated, not very clean, and not close to transportation

We stayed in this hotel in Sep 2006.

Initially the receptionist tried to put us in a smoking room although we booked non-smoking claiming there are no available double rooms although we booked months in advance. We accepted to see the smoking room before making a decision but this room was horrible (smelly and not really clean). After complaining the receptioninst "found" a double non-smoking room for us which was a surprise given that he claimed none were available minutes ago.

The room was really outdated (stain marks on the furniture), the cleaning was only superficial (e.g. carpets have not been cleaned for ages), and the room shape was odd as the room was in the round part of the building.

The bathroom was small but expected for a three star hotel.

The hotel is not really close to any transportation as in Singapore you rely much on MTR (underground). The closest station (easiest to get to) is Chinatown, 10 minutes walk if you can bear the heat/humidity - interesting walk as it goes through a chinatown area.

I would definately chose a different hotel for my next visit to Singapore.

Perfectly fine hotel

We stayed 4 nights at Copthorne Kings at the end of February. Contrary to previous postings, we found the room and all facilities to be perfectly clean and comfortable. For a small fee we upgraded to an "Executive Club" room that was of a nice size, easy to move around in and immaculate. The little balconies on all rooms were a nice plus. With our upgrade we also got to use the pc in the executive lounge for e-mailing, but didn't take advantage of the daily refreshments that were available there.

The staff was very pleasant, with the front desk being particularly quick and efficient. They were exactly what we needed to deal with when we arrived at 3:00 a.m. The hotel is located in a nice area but isn't exactly in the thick of things, but taxis were plentiful and cheap.

The breakfast...well, yuck. The croissants were okay, and it was great to get pancakes made to order, but the rest...not so good. But it was enough to get us going in the morning.

Best hotel feature...the very expensive self-serve laundrette. I think we paid about $8 US for a load of laundry, but being that we were travelling on to Cambodia from Singapore it was worth just about any price to re-pack with nothing but fresh, clean clothes.

We'd definitely stay again.

Great Hotel For Short Or Long Stay

I had the pleasure of staying at the Copthorne King Hotel in February for 17 days during the Asian Aerospace Convention. I found the staff very friendly during all times although a little misinformed about things such as locations of nearby eateries or the times things closed on Orchard Boulevard. The rooms were very nice and even had a small balcony. Plenty of drawers, closet space and storage, perfect for the traveler who is staying for a while. The hotel was only 5 minutes by cab or about a 15-minute walk to Boat Quay or Cape Quay, and there is plenty to do there. The hotel offers a great breakfast buffet every morning starting at 6a.m. with everything from omelets to noodles and soup. The one thing in Singapore that really stood out was the price you had to pay for alcohol. There is a sales tax on alcohol there that makes it all quite pricey. Overall I had a great experience in Singapore and enjoyed the hotel.

Unhelpful staff

There was some refurbishment when we got there. Initially we got a double room close to the drilling and banging noise. We then requested to be moved as the noise was unbearable.

The same reception staff provided us with a twin bedroom on another floor away from the noise. But asked him to find another double bedroom as soon as possible, and told him we would return later that day to find out if anything was available.

Later that evening we returned to the same reception staff. He said we would have to wait until tomorrow morning before he could do anything about. From his unfriendly attitude and lack of curtesy we complained that we wanted a double room as that was what we had paid for orignally. But he said he was unable to help us. Later we returned from dinner to speak to another reception staff. He immediately provided us with a double room with no hassle.

So much for customer service. We shouldn't have to ask for a quiet double room away from the noise. They should have taken care of it without us asking.

Disappointed with the Copthorne Kings

My wife and I stayed at this Hotel for two nights on our return from our trip to Australia at the end of November 2005. We found the staff unhelpful, tended to ignore European guests and tend to Asian guests first regardless of who was next in line. The room we were allocated was supposed to be a De-luxe room, we had to check with reception that it was actually a De-luxe room! The carpet and upholstery were stained and the bathroom was moldy. We also left the hotel with bite marks around are ankles which we strongly suspected to be flea bites. Thank goodness we only had two nights stay. The only good thing about the hotel is its central location for attractions, but then the same could be said of a lot of other hotels.

Copthorne Kings- Never Again

We stayed at the Copthorne Kings for three nights in November. The breakfast in the morning was inedible(ended up just having toast). One morning we did'nt even eat breakfast at the hotel. The carpets in the two rooms we stayed in were stained and dirty(even after being upgraded because we were unhappy). We both woke up in the morning with little bite marks on our bodies! I have a friend staying in Singapore in March 2006 and have already told him to cancel his booking and stay elsewhere. Even after complaining we feel that not enough was done to correct the problems.

Wonderful deal!

I stayed at the Copthorne King's Hotel for 5 days and had an excellent experience there. After an 18 hour nonstop flight from the U.S., I arrived at 7 AM and the staff allowed me to check into a room immediately with no extra charge. The room was on a smoking floor and the smoke coming through the A/C vents was pretty bad, but I was able to change to a non-smoking floor later in my stay. The rooms were small but clean with very good views. The sound insulation was excellent.

The hotel's facilities, such as the outdoor pool, were very nice. They have three main restaurants--japanese, chinese, and the lobby restaurant which serves an excellent buffet breakfast (inluded in the room rate) and a spectacular Penang buffet for lunch and dinner that is very popular with the locals. There is also a small coffee shop and a lively bar. The staff was extremely helpful and accommodating. For the price, which was about S$90, this hotel is a fantastic value. The only drawback, which is minor, is the location. It is at least a 15 minute walk along busy roads to Chinatown or the nearest MRT station. But this really was not an issue as there were always taxis pulling up to the hotel and the taxis are dirt cheap, clean, and the drivers are terrific. Overall, this was a fantastic hotel for the price (and would still be great at a higher price).

Friendly staff, newly renovated

Stayed here for one night in March.

Good location if you are into clubbing - diagonally opposite Zouk and walking distance to other clubs.

The rooms apppeared to be newly renovated, new fittings and spotless. I had a twin room which was a little bit on the small side, but the warm friendly staff really made up for it.

Great hotel, I'd recommend it - if you get a good rate!

Greeat deal awesome surprise.

First of all I came to this hotel as a last minute choice. I was planning on staying in Kuala Lumpur and traveling to Singapore the next day to get a flight but felt better about spending the night in Singapore to avoid traffic the next day.

I had been in S.E. Asia for about a month and spent several days at the Meritus Mandarin in Singapore upon my arrival and was a bit let down. I must say I was more impressed with the Copthorne King than I was with the Meritus Mandarin. First of all the price was excellent, considering we booked 1 day in advance, about Singaporean $90 (around $55 U.S.).

We arrived rather late and they were quite accommodating. They said they could hold their famous Penang buffet if we wanted but we told them not to as it was already time for it to be closed and we didn'''''''''t want to hold anyone over. We did decide to order ala''''''''' carte though and I had a wonderful bit of Salmon. The prices were also fairly good and the food was excellent. The Penang buffet looked fantastic and I am sorry we missed it.

They have a nice little bar in the lobby and had a fairly good band from the Philippines playing live. I love live music and it was a nice option to have for me. He bar was very clean and packed with interesting people.

The bell captain was very attentive, asking us if we needed advice on where to go and how to get there. He took us up to our room and showed us all the light switches, told us about the different T.V. channels, and informed us about the entertainment and food specials at the hotel. He didn'''''''''t seem to be begging for a tip but genuinely interested in talking to us.

The room itself was a bit small but VERY VERY clean and decorated in a very nice way. Even though it was small and well priced the room felt more expensive than it was due to the decorations and the overall well maintained feel. The view was excellent as one whole wall of the room was part of the curved fa''''''ade of the hotel. It offered a semi-panoramic view of the city.

Overall it felt much more like a 4 star hotel than a 3 star. I would say its head and shoulders above the 4 star rated Meritus Mandarin in cleanliness and service.

A pleasant surprise

I stayed here with my husband and six year old child just after the SARS epidemic, enroute to New Zealand. The staff were friendly, helpful and full of smiles. The room, a triple, had a balcony and a view over the city skyline. It was clean and spacious with air-con. Beware of the mini-bars and the 'snacks' in the room, they are expensive, particularly the bottled water; this trick is employed everywhere and not exclusive to this hotel.

The Breakfast was buffet style and delicious. Lunch and dinner are served the same way. We had dinner at the hotel and have to say that for a buffet, it was excellent and tremendous value when combined with the Singapore Stopover vouchers (available at the airport). Would stay again for sure.