Copthorne Effingham Park Crawley

We stayed here for one night before flying out to Las Vegas at the end of March this year. It was generally okay, the only problem we had was being put into a room next to the air conditioner units which resulted in a lot of noise and the walls vibrating ! Complained at reception and our room was changed without any fuss.

I would stay at this hotel again as a stopover because it is so close to Gatwick and the parking deals you can get.

Tired building & rude staff, wouldn't recommend especially as they were aware i had stayed before & had problems.

My wife and I stayed here on the night of our wedding back in 1994. We only stayed the one night as we were flying out to Kenya the following day, but we both very much liked the hotel. Food was great, and although we had one of their better rooms as we were on honeymoon, the whole hotel appeared good value for money.

Oh my god, no heating in December!!!!! it was so cold and no portable heaters available as they'd run out!!! And thats what you get for over £100.00 for the night!!!

You wont be finding me there again!!!

This is not a 4 star Hotel, Bathrails so hot in the summer that they heat the whole room up,no air-conditioning, Breakfast Buffet food not keep hot, time for breakfast is listed between 6.30-10am everything is being cleared away by 9.30am, when staff are just standing around talking.

In a 4 star Hotel I would expect them to use a Taxi service that has cars with air-conditioning, this was not a good start to a 15 hour journey back to the states.

We would not stay in any of these Hotels again, please! I would like to know what it takes to find a Hotel in England that actually has the standard they are rated to be.

Thanks!

Awful. The price quoted changed 4 times from when we booked until when we arrived. Staff were rude especially the duty manager who was an pompous arrogant little man who argued with us and would not back down when he wanted to charge us £25 more than what we quoted when we booked it. When we picked our car up 10 days later is was covered in birds excement and grass cuttings! I had to put it through a car wash so i could see properly to drive home. Don't go there.

Absolutely loved this hotel, it's fairly standard in terms of decor but lovely swimming pool facilities and the breakfasts were incredible, anyone who serves clotted cream at 8am in the morning deserves a recommendation!

Stayed here last Summer but only just found this site hence late review.This hotel does not come up to my expectations of a four star hotel with airport transfers. The corridors were dirty, had peeling paintwork, scuff marks etc etc.In our room the sofa was so old the fabric was worn,shiny and grubby. I really didn't want to sit on it.We had a room with a balcony which had dirty broken plastic chairs, and what looked like outside stairways to all this area of rooms. This meant that our room did not feel secure, and we had to hide our luggage in the bathroom when we went out for dinner.Finally the airport transfer was appalling. I believe that the coaches only ran every half hour or hour,and picked up at another hotel which legthened the journey considerably,and therefore we had to pre-book our places for the transportation at around 6.00am to be sure of checking in on time.

Considering this hotel advertises itself for airport travel this didn't seem good enough.

My husband and I spent a weekend at the hotel and had absolutely nothing to complain about. The staff was very competent, willing and forthcoming, the kitchen was outstanding, the room was cosy and tidy.

For a 4-star hotel we had everything we could wish for. Our finest recommendations.

Rude staff. No porter to help with luggage. Arranged for airport transfer, didnt happen. Staff's superior attitude quite unnecessary.

Rooms very nicely decorated but the odour of cigarettes most unpleasant, especially as non smoking room had been requested. Not too sure we would recommend the hotel to our friends.