Copthorne Hotel Newcastle
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Fitness/Health center
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Copthorne Hotel Newcastle Newcastle upon Tyne
I stayed at the Copthorn for two nights on business, i tried it as an alternative to the vermont.
Overpriced and Dull
This hotel has the potential to be great but it is overpriced, and relies too heavily on it's prime position to make it's money. The rooms need a good clean as do the bathrooms that have showers that spray out super fine jets of water that are nothing short of abrasvie, surrounded by tiles that have grout surrounded with black mould.The staff are friendly but the feel of the hotel is of one that needs bringing into the 21st century. The Hilton on the other side of the river puts it in the shade. If you want a good gym, don't hold your breath. This one is dingy and with a bad case of damp and equipment that is out of the ark. Overall the hotel's acceptable but only if someone else is paying.
My friend and I stayed the night here a few months ago. We booked connesuer rooms, which are the most expensive in the hotel, so naturally we thought it was going to be fantastic.
Fails to impress
I stayed for two nights in January 2005. The hotel is modern and simple, with good food, but clearly needs more attention.
The room wasn't particularly clean, electrical fittings were broken, the sheets were a little dirty and stank of detergent, and the toiletries had already been used. Worst of all, I received numerous bed-bug bites on the first night, although to the manager's credit he moved me to a luxury room (identical to the previous, but with a free box of chocolates).
The catering, however is good: bar staff were quick and courteous, food was good (if overpriced) and the breakfast buffet is excellent.
In summary: if you can get in at the reduced corporate rates (£70 or so) then it's worth it, but don't pay the list price of £190+ per night.
Stayed for 3 nights and have mixed views on The Copthorne. The best way to review it is the pros and cons.
Pros:- Good location,comfortable double bed (not 2 singles pushed together like the last review!!) very good price got by going last minute,friendly helpful staff
Cons:- Not very child friendly, the foldaway cot was well worn with several holes in it as well as unpadded metal bars , the pool was quite cold (ok for me but wife and baby found it too cold),pool also a bit dirty(loose fake plants lying about) railway bridge quite close to hotel with trains very frequent.
All in all a mixed batch really.If I was staying without my baby I'd probably go back, but would look elsewhere if taking him with us.
I had honestly expected a little more from this hotel. It is ranked as "four-star" but after exiting the lower level, there was little that made it worth its price tag. We had secured a great deal on Expedia that was half of the "going" rate, and I can't imagine paying any more than we did!
I expected better from a four-star hotel. I had to wait almost an hour past check-in time to actually get a room. Because of this, I almost missed seeing Bamburgh Castle, the sight I had driven so far to see. Also, I could hear every sound thru the walls, and the mattress was terrible. I think the Copthorne should invest a little of it's steep fees in good quality mattresses. On the plus side: my room at the Copthorne had a lovely view of the river, the breakfast was wonderful, and the pool/spa was also very nice. I would have liked to have seen the pool stay open later at night.
We stayed here for one night in June 2004. When our niece and her 13 year old daughter checked in before us, the receptionist was not very friendly at all. I did not want her to help me, so I side-stepped over to another line and received a much friendlier welcoming. We were not able to book a roll-away bed for our 13 year old daughter on-line, so I had to request one once I got to the hotel. We were not able to check-in till 2:00, and it was 1:45, so we went to the bar and had lunch. The bartender was very nice and the food good. At 2:15 we went back to get our rooms, but our niece's was still not ready. She was told it would be another 5 - 10 minutes. She was not able to get her room till 2:45. The pool is beautiful. The pool hours are ridiculous. They state that the hours are : 6:30am - 10:00pm. In fine print : the last admittance into the pool is 9:15pm and everybody needs to be out at 9:30pm. We booked this hotel because the 2 - 13 year-olds love to swim after a day of sight seeing. We did not have much time to swim. The rooms overlooked the water and were nice. The breakfast buffet was somewhat limited and the hot chocolate was "yucky", according to the 13 year-olds. Would I stay here again? Yes, but I would make sure that we would get to enjoy the pool longer.
The Copthorne was a lovely hotel. The staff were friendly and went out of their way to help.
Breakfast was fantastic, everything from the good old sausage to smoked salmon. Also croissants, fruit, cereal etc - it kept us going all day.
The only negative comment is that the noise of the trains going past every five minutes was terrible. If its peace and tranquility you're looking for then forget it!
Also I would say it is more suited to an older crowd as there isn't a lot of life in the evenings, but the night life isn't far away, (about ten minutes walk).
If we were going to Newcastle again we would stay in the Royal Station Hotel which we discovered while out and about. Although not a modern hotel it was very central and others recommened it.
Although not quite as self-consciously precious as the near-neighbour Malmaison, in many ways the Copthorne beats its poncey rival. It is better equipped (notably, a swimming pool) and all the rooms have a river view - in the Malmaison, chances are you'll get to gaze on the car park at the back. The lifts don't talk to you in French. The interior is quite imposing (although the external architecture is nothing special). It's at the quieter end of the Quayside but only 5 minutes' stagger from the action, and you won't be kept awake by drunken loonies outside at 3 am once you've gone to bed. Although the (smallish) rooms don't have the designer touch of the Malmaison, I don't necessarily want a designer touching me when I'm in Newcastle for the weekend.