Copthorne Hotel London Gatwick
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- Shuttle bus service
- Swimming pool
- Room service
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Historical Traveler Reviews Copthorne Hotel London Gatwick
We booked this hotel through a Park & Stay package and was glad we didn't pay the full room rate. We didn't arrive until 11.30 pm and at first they couldn't find our reservation and we found the reception staff very unfriendly.
Our room was as far away from reception as you could possibly be - not great when you have to carry heavy cases. We were really disappointed with the room - it was very shabby and was supposed to be non-smoking but had a real bad smell of stale smoke and smelly feet!!!! As we arrived so late & had to be up pretty early we were too tired to arrange a room change but we will certainly not be returning.
I did think that because we booked a parking package we were put in the grotty area - who knows?!
Not worth the rack rate price, book a deal if possible
Paid £75.00 for one night through another site. If we had paid the rack rate of £144.00 I would have been annoyed as it is not worth it. Stayed there 24th Feb 2005
The rooms and corridors are shabby and need a good clean, bar is expensive. Staff courteous and helpful.
Would not stay there again.
The problems started the moment we arrived at Gatwick Airport. The times posted on the courtesy bus board do not match the times of the buses. Hence, we waited 45 minutes on a freezing February evening and the hotel blamed the airport for not changing the times. When we arrived at the hotel they couldn't find my reservation (through lastminute). They did eventually find it and then sent us on a trek down never ending corridors to a shabby room with the lights in the bathroom being dumped in the sink where maintenance had forgot to finish the job. An upgrade and a complimentary bottle of wine partly made up for my frustration but the damage was done. The restaurants looked mediocre so we ordered a club sandwich on room service which was OK. The courtesy bus to the airport the next morning scheduled for 6.15am was late which made us rushed for the flight. All in all a bad experience and I wouldn't return.
Mmm surprised at the reviews
I'm surprised at how good the review are on this site. I have just stayed there Feb 05 and it definitely isn't 4*. The staff are very friendly I must say but the rooms and corridors are a little run down now and a bit tatty. The health club is awful - the pool was murky and the jacuzzi was freezing cold and had chipped tiles - definitely not luxurious !! The food was also very average.
I'm not particularly hard to please but it is not a 4*.
HOWEVER, I did get a deal through APH for 8 nights parking and 1 night double for £85 so shouldn't grumble. If your paying £150 though there are much better. !!
Relaxed country atmosphere, compared with other Gatwick hotels
Stayed in the Copthorne on New Years Eve before flying out on the 1st January. We decided that for New Years Eve, a true airport hotel would not be a good idea. We are so glad we made that choice. The Copthorne is a quiet, well laid out hotel. It is decorated in an old style with open fires, and low ceilings. Although quite a sizable entity, it feels homely and relaxed. There is a free bus transfer to the airport every 15 minutes (4 miles away) so it is almost as convenient as those attached to the terminals. You do pay a little extra for staying at the Copthorne (our taxi driver to the hotel remarked it was expensive), but for special occassions it is worth it. The breakfast (which may or may not be included, depending on your reservation) is an excellent buffet, with all the usual items.
My advice is that unless you have a really red eye flight, the Copthorne is a much more relaxed and pleasant overnight stop off. Will definitely consider using again.
£15.50 for breakfast???
We got a lastminute cheap deal - £55 for a good sized room with a double bed for us and a seperate bed for our son. The room was big, but very shabby; the bathroom was also in need of a coat of paint.
The hotel entrance is impressive and there is a nice library bar for snacks and cocktails. The grounds are pretty and there is a little adventure playground for kids, as well as gardens to explore.
Food in the buffet was very average as was food in the conservertory. The breakfast is the biggest rip-off in the south east at £15.50 each - sad to say we got a better (and very much cheaper) breakfast at the service station down the road.
The pool in the health club was ok, but hot tub and steam room out of order when we were there.
Staff were mostly helpful. I'd recommend this hotel if you can get a cheap price, but it's not worth its rack rate.
Just come back from Thailand for 8 days but before we went we stayed over night @ the Copthorne Hotel, very relaxed atmosphere, rooms was nice and spacey and beds were nice and clean..great for an over night stay..
Deffo would stay there again before going on a long haul flight...
Mostly worth the splurge
My wife and I stayed here the night of September 4, 2004. After two weeks of budget hotels, we wanted to splurge a little with a nicer place close to Gatwick Airport. The Copthorne Gatwick is definitely a very nice place to stay and £80 a night for a double en suite won't break the bank. The hotel is built around an old farmhouse, the rest of the hotel is built in the same style. The area around the hotel is very nicely landscaped. Our room was a modern and fairly typical hotel room, but it was nicely decorated and quite comfortable. It included a color TV with satellite and movie channels, radio, mini-bar, hot-water pot for coffee & tea, and an iron and ironing board. Hotel guests can use the health club next door, which has an indoor pool, sauna and steam room and Jacuzzi. The hotel staff is efficient, but not especially friendly. Although our room was on the first floor (American second floor) and down a fairly long corridor, no one offered to help with our luggage. (There was wedding going on that weekend, and I think that they were a bit pre-occupied). The hotel has a shuttle to Gatwick Airport. However, you have to sign up for it in advance, and the driver tends to leave a bit early. To save time, we decided to go to the restaurant for breakfast before we left. That was a mistake. The breakfast buffet is good and offers a lot of choices. However, it isn't worth the £15.25 per person they charge for it. The airport restaurants aren't that expensive.
My husband and I stayed at this hotel June 14th,2004 before making a quick trip to Italy, and after spending 5 days in London. The hotel and grounds are very charming. Our room was smoky even though we asked for "no smoking." One could see the room used to be a "smoking" room and the label had just been removed. I'm sure we could have moved rooms, but we were so tired we didn't bother. The airport bus delivered us to the airport promptly, and the best part was that we were able to leave one suitcase with the porter while we were away in Italy. When we returned from our trip to Italy, we just called the hotel and a porter came out to the airport with our left luggage. This was a huge plus for us as we didn't have to lug extra luggage to Italy nor did we have to wait for a bus to go back to the hotel to pick up our luggage.
As far as our room went, it is an old hotel, but they have done a good job to keep things clean. We will stay at this hotel again.
Perfect start to a holiday
We have stayed at the Copthorn every year for 10 years before our trips to florida. The hotel does good value family rooms for 2 adults and 2 children for around 130 pounds. The rooms are large and spacious and the children have proper beds not camp beds. There is a children splay ground and you can request rooms lookin out over it so so u can watch the children play. The reception is very nice usually with free apples and newspapers. There is a small shop selling magazines and newspapers.
A restuarant and a couple of bars selling pub food. The bathroom in our usual room is in need of a little repair but does the job. Altogether the perfect place to stay to start of your holiday and with parking included in the price you can't go wrong.
TripAdvisor Reviews Copthorne Hotel London Gatwick
Travel Blogs from Copthorne
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