Treasury Hotel & Casino
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Historical Traveler Reviews Treasury Hotel & Casino Brisbane
Beautiful Old Hotel, Great location!
We stayed at the Hotel Conrad Brisbane in Mid April 2006 for our 1 year anniversary (2 nights) and had a great stay, although it was probably slightly overpriced.
The hotel itself is really quite beautiful in a very old style inside and out, it is a little dim in the corridors but personally I quite liked this effect. There is no real foyer as such, but the people at reception were generally quite helpful. The valet was occasionaly slow getting our car, but we were not in a hurry so this didn't really bother us too much.
It is in a really convenient location, right across the park from the Conrad Treasury Casino (you can also walk undergound directly from the hotel if the weather is bad), and also just across the road from Queen Street Mall / Myer Centre, and a 5 minute walk across the river from South Bank.
The room we stayed in (Standard) was a little small and had absolutely no view, but was very nicely furnished and the bathroom was an absolutely gorgeous Marble and very clean!
We ordered room service which was quite expensive, but delicious! I really suggest to check the prices of the mini bar prior to eating / drinking anything, because it is really expensive and along with getting room service one night, ended up costing us well over AU$200!
We also had breakfast (came included in our rate) at the buffet which was not the best I've ever had, but still above average and the staff were attentive and polite.
All in all, I would recommend this hotel, especially if you can get a good rate as otherwise it can be quite pricey!
Beautiful Building but Poor Customer Service
The Conrad Hilton is a beautiful old building. My husband booked this for us to stay one night before returning to the UK after a four week holiday in Australia - this would not have been a hotel I, personally, would have chosen as I found it very old fashioned and the rooms very dark and oppresive. The rooms however were comfortable and the marble bathroom was excellent.
Their Marco Polo restaurant is absolutely wonderful both in service and quality of food. It is also very reasonable considering the high standard.
The check in staff are slow and not efficient and when we came down to breakfast the next morning at 10.15am we were told the breakfast room was closing which left us no choice but to eat and have a coffee elsewhere. Not having a breakfast area open until at least 11am I thought was very bad indeed.
The only other thing I will mention is that there is no pull in to the hotel leaving you having to park on a main road - my husband went in to the hotel and they told him to pull in a slip area which looked more like somewhere they took the laundry in and out ! This apparently is the only way into the hotel by car. Eventually our luggage was brought up to us by the porter but we found this to be a very unsatisfactory way clients are received to the hotel.
A truly grand hotel
My wife and I have travelled extensively and we rate this among the best hotels we have stayed in. This is an elegant 5 star hotel ideally situated on the river bank and adjacent to the Queen Street Mall. The staff were very friendly and helpful. We would definitely stay here again and would recommend it to others.
5 star, but poor custgomer attitude.
Excellent rooms, wonderful restaurant (LAB) - but they mucked up my account, billing me for Internet services that were not used, and furthermore wanted to argue about it. (I was proved to be correct).
Our second stay was in a room overlooking the courtyard. They had a wedding reception there which played loud music untill 2am - ruining our sleep. Needless to say, no apology from the staff at checkout time.
As a local, I don't recommend this hotel at all. There are far better places to stay at which may not quite be 5 star, but exceed in making your stay enjoyable by making you feel like a valued customer, not an irritation.
What can I say but Wow!
This truly fantastic hotel was a high point of our recent trip to Australia. From it's convenient location in town to it's amazing high ceilings in the rooms, this hotel truly exceeded all of our expectations. We were lucky enough to be guests there during the 10 year anniversary of the Conrad and were delighted with the concerts in the adjacent Victoria Park and the spectacular fireworks display. The rooms were immaculate, spacious, and oh, yes, did I mention the high ceilings!! I recommend room service breakfast at least once while you are there to enjoy the fabulous cuisine. The location is right on the mall for shopping. You can catch a river cat to take you anywhere in the city, or just walk from your hotel. And if you are a gamer the casino is just across the park. Even if you don't play you owe it to yourself to wander through and see the inside. A large central table gaming area is surrounded on two floors by a myriad of slots. Truly something to see. This will be our only accomadation spot in Bisbane. Can't wait to get back.
Classy and Elegant -in the real sense!
Arrived at the hotel with four other members of my family, and concierge with the sincerest smile welcomed us and assisted us with our luggage. Check in was fast and staff were courteous and friendly.
The building's facade looks like from the pages of history.
Conrad's lobby is not the typical, huge, bright lobby but more of the elegant, old world style. The biggest and the most pleasant surprise was the room. It was fabulous!!! Very spacious. Huge! We occupied two rooms and both have balconies. Rooms have very high ceilings. They even have foyers. Furnitures were tasteful and interiors are very beautiful!!! Elegant, elegant, elegant!!! The bathrooms were spotless. Towels were plentiful, they have a set of four instead of the usual two. Amenities were generous.
Buffet breakfast is served in a nice, cheery restaurant where you can view through their big windows greeneries from the outside. Though there is not much selection, but the food was very delicious, fresh and of high quality.
Service was fast and friendly. There were not too many people around, and this is where we had the most relaxed breakfast in all the hotels we have stayed in.
And..the service. Impeccable!!! Had a nasty insect bite and I asked for a first aid. I can't believe in a flash, three men came knocking at our door armed with first aid kit. One personally examined and applied ointment to that tiny bite and didn't leave until they were sure I am fine.
Asked the concierge to help us out with our tour and he personally went up to my room, again in a flash, with maps and brochures explaining to us his recommendations ( I think his name is Gary, thanks Gary!). He was very patient with our inquiries.
So far, Conrad Treasury is my favorite. A far cry form the highly commercialized, pretentious hotels that boast of five star quality. Conrad Treasury is the real five star. They don't only exude class, they live it!!!
High standards - short on facilities
Centrally situated with easy access to all areas of downtown Brisbane and transport connections. Very clean and beautifully decorated room, although the bed was far too soft. Very friendly and helpful staff. They could do with a few more staff at breakfast filling up tea/coffee (or making this self service) and clearing away used plates. Not the place to go if you want to hang out by the pool as they do not have one (although you are able to use the Hilton pool which is a short walk away) or have a cosy late night drink as there is no lounge/bar opening late on site. There is the restaurant/bar called the LAB which had good food and great service, but I think it shuts around 10/11pm. The gymnasium is small but adequate, although I am not sure why it is carpeted. Would perhaps go back if on business but not if on a holiday unless the facilities improved.
We stayed here in June, 2004 and were quite impressed with the Conrad Treasury. The restoration of the building and the building itself is magnificient with great craftsmanship! Our room was a little small, but had a nice, cozy feel with a beautiful marble bathroom. The service staff was also first rate with great attention and very fun and friendly employees.
The casino is also very nice with good restaurants and a lively atmosphere.
I had the pleasure of staying at the Conrad for a week while on business, and it is an absolutely first-class property. The location is perfect - any downtown destination is within easy walking distance, as is the Convention Centre. The building itself is very handsome, and retains its heritage character. Rooms are extremely large, with very high ceilings and lovely furnishings. The bathroom is outfitted entirely in marble, and the bathtub has the distinction of being the single largest tub I have ever bathed in. The staff are extremely courteous and helpful, and housekeeping was spotless (and included an excellent turndown service).
I have stayed in many luxury hotels and the Conrad is now one of the yardsticks I will measure future hotels against. Impeccable!
Brisbane Conrad Treasury Hotel and Casino
This hotel was absolutely fabulous. Luxurious, huge and beautifully decorated rooms in a historic building, excellent service staff, very friendly and efficient. The bathroom was enormous and wonderfully appointed. I highly recommend a stay here - even my 18yr. old son was impressed! This was our first stop in Australia and the beds were comfy, which was a great asset after the long flight overseas! A well-deserved five stars!!
TripAdvisor Reviews Treasury Hotel & Casino Brisbane
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