Historical Traveler Reviews of Conrad Singapore
Conrand singapore
from A TripAdvisor Member
stayed in august 2005....was upgraded to 30th floor marina view....very nice view....private fax....superb bed....bathroom excellent....staff very friendly....great location if you have business around suntec city and marina....but a bit further away from orchard.....but would gladly stay there again....
A Great Place to Stay
from kolowalu
On my last two visits to Singapore, the last in early March, I stayed at the Conrad because of its location, wonderful service, large clean rooms, and its competitive rates. The hotel's food is well prepared and generally reasonable. There are shopping malls across the street, including movie theaters, and numerous restaurants. All of greater Singapore is a modest cab fare away so a rental car is not really needed.
Each room is spacious with marble-tiled bathrooms. The bath and shower are separate. They recently added irons and ironing boards which is a big plus. Each room has broadband Internet access, which is a little pricey but convenient. The hotel includes an adapter in each room for those of us from the 110 volt world. They charge for wi-fi as well.
I highly recommend the Conrad.
Preferred The Regent to the Conrad
from frogoutofwater
I recently stayed at The Regent, as well as the Conrad in Singapore, and preferred the Regent (although both were good). The service levels at the Regent were much better - the staff were very efficient and seemed genuinely friendly, while the staff at the Conrad seemed to be on auto-pilot. In both cases, I had a room on the Executive Floor and access to the Executive Lounge. I would say that the Conrad's lounge has better views, but the Regent's new lounge is gorgeous and again, the service was wonderful. Also, the Regent has free high-speed internet access in the Lounge (two terminals), while at the Conrad you must go to the Business Centre (and pay for access). Also, the Regent allows you to take soft drinks to your room, while at the Conrad you have to drink your beverage in the lounge (understandable for alcoholic beverages, but why for soft drinks). I much preferred the afternoon cocktails and breakfast on offer at the Regent to that at the Conrad. Both offer hot and cold items for breakfast, but the food quality is better at the Regent (hotter, fresher food, a cheese plate instead of a selection of wrapped Baby Bels, etc.) The Conrad has better access to shopping and restaurants (adjacent to the hotel), but it's difficult to escape from 'plastic convention centre land'. The Conrad's bathroom is larger, but I preferred the decor in the Regent (bathroom and room). Oh - and the Conrad was S$10 more. So, next time, I'll stay at the Regent (I've got enough teddy bears and rubber ducks for now).
A pearl of Singapore
from jokemuc
We spent one week in this Hotel and there is not much to say.
-Friendly staff
-a REAL Concierge
-great rooms
-first class dining
The check in was easy, a member of the front desk staff accompanied us the Executive Floor, everything was prepared, only one signature was needed.
We received an upgrade to one of the Centennial Suites (2 rooms). Great view!
The Concierge arranged everything, form our city tour to the airport shuttle, very reliable.
The Cantonese restaurant serves outstanding food!
Altogether a real 5*. Something for Globetrotters who prefer chain hotels.
Highly recommended!!!
from A TripAdvisor Member
My wife and I stayed for 5 nights during the convention last month. Very strategic for shopping. Very courteous staff especially the housekeeping. We will definitely be back in this hotel soon. Only made me ranked this hotel as near perfect was the inconvenience that the front office gave on my wife's credit card that disabled her from using it and the daily breakfast which is always the same.
Simply perfect...!!
from ramosramos
A perfect hotel for the perfect city...very good meals in all the restaurants,a perfect staff, cleans and confortables rooms, an incredible outside pool...even a teddy bear for you! All at very reasonable prices...Try it!!
A better value than Hilton
from A TripAdvisor Member
The Conrad is a top class hotel. Stayed one night in October 2004. Very nice. Staff was helpful. Paid 220 singapore dollars (before taxes and charges) and got a twin room overlooking the Fountain of Wealth, though we would have prefered a King instead. Bathroom was very large, with both a large tub and shower. All walls and flooring in the bath were marble. Consider the Conrad if you are going to Singapore for shopping. Close proximity to Citylink underground mall, lots of restaurants surrounding the fountain. Conrad was cheaper and more eligant than the Hilton on Orchard, and is only 3 stops away on the MRT (or a $5 singapore dollar taxi ride), so you can still shop at Orchard too.
Lousy and tricky for such a big hotel
from A TripAdvisor Member
I stayed at Conrad Centennial Singapore for 5 nights in early August. I had problems with the hotel on the checkout bill. I believe it has something to do with unhealthy business practice.
First, I do not understand why I had to be charged in Hong Kong dollars currency directly on my visa card without being asked the other option to be charged in Singaporean dollars. If I stay in a hotel the States, I expect to be charged in US dollars, so if I stay in Singapore, I expect to be charged in Singapore dollars, not directly my home currency. The hotel directly convert the bill from Singapore dollars to my home currency Hong Kong dollars with very unreasonable and extremely high exchange rate, and before they did it, they did not ask for my approval.
When I checked out the hotel at the lobby front desk, the guy at the front desk did not ask me first if I would like to be charged in Hong Kong dollars or Singaporean dollars. He had just made the transaction directly and quietly in Hong Kong dollars without prior asking for my preference, and asked me to sign the charge slip to state that I agreed to be charged in Hong Kong dollars and the exchange rate. He should have told me first that I had 2 options to be either charged in Hong Kong or Singaporean dollars. I find the way the hotel dealing with this billing matter is very tricky and unprofessional. I did not have time to argue or discuss with him as I was intending to leave and to rush to the airport to catch the flight, and also the transaction had already been made. Of course the other reason why I am complaining is that I've found the exchange rate is extremely and unreasonably high (1 Sin. dollars = 4.7135 HK dollars) although the difference in money is not essential; however, I do feel I were being tricked and do feel very angry about it. I went to Airport duty free to buy some gift items at the same day after I checked out from the hotel, and 2 transactions on the same visa card were made. They charged me in Singapore dollars and the exchange rate comes out to be only 4.64!
This is not my first time to stay in a hotel in Singapore. I do go to Singapore very often 4-5 times a year for both business and leisure. Wherever the hotels I stay in Singapore, when I check out the hotels, the front desks always ask me if I would like my bills to be charged in Singaporean dollars or directly in Hong Kong dollars before they actually proceed the transactions.
Besides, the pool is small, and don't expect the sunlight will come down the pool before 1pm. It is frustrated when you expect to have sunbath at the pool.
The gym is quite small, not too many machines for workout.
The breakfasts at Oscar and pool-side are lousy, not too many choices and everyday they provide the same food for breakfast.
The rooms at the Executive Floor are very small also, don't expect too much.
Executive Floor lounge has same kind of food everyday, breakast, high tea, evening cocktail...same kind of food everyday!!! Not worthy to stay there when you can stay in a better hotel with cheaper rate.
Loved it!
from A TripAdvisor Member
You can not get a better experience! We loved it! The staff, the rooms, the food. Cannot go wrong here. The location is good, not as happening as Orchard Road, but that may be a blessing as that area can be a little busy. Great hotel.