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Travel Blogs from Miami
So I've arrived...but not in Quito. My flight from Heathrow was delayed 2 hours due to some technical fault. Maybe the 'Falange' was missing. Then there was airport traffic...so it meant I missed my connecting flight to Quito. However after my 9hour flight of watching lots of movies (The Great Gatsby, Internship, Side Effects and Bling Ring - it's exhausting) and ...
After leaving SoBe at 11 we make our way to the airport (yes we are flying out of Miami) as we have a 6.40am flight we have decided to be cheap bums and will sleep in the airport (think Tom Hanks in 'The Terminal' - so we put our luggage in the luggage drop $7 each for the whole day - nice! Unfortunately they require a printed copy of your ticket, we brought our flight 2 days ago, no we don't have a portable printer, and it's still ...
... passenger was helping with the boarding process. He asked people where they were sitting. Once they told him he took their carry-on bag, dashed to their seat and stuffed the bag overhead. He repeated that numerous times. Thanks in part to his help, everyone was on board and seated by 21:01. At 21:03 we were told we would have to deplane because the crew was illegal. When we made it to the gate seating area, the gate counter was ...
... a lot things to see and do it.
The Venetian pool. It’s very nice, but it is closed on December until February 1st for construction. I will try too in next week. There are many artificial caves and waterfalls. It is the largest public pool in Florida.
I hope to help future adventurers and that you would have no problem of congestion due to Justin Bieber’s show.
... layout, toilets, line up :-)))
Cost of bed in a 6 bed dorm - £42 per person per night
Cost of 1.5L of whisky from shop - £11
Cost of beer/water in festival - £5/£3
Cost of Marc's 50g Bali Shag tobacco!! - £13
Cost of 20 Marlborough - £4.50
Entry to Oakenfolds club night should have been £43 - for us FREE !! Crazy price eh all the after party nightclubs were the same all week!!
How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Fitness/Health center
Historical Traveler Reviews Conrad Miami
After researching places to stay in Miami, we decided to book a weekend at Conrad Miami. We were impressed with Miami and the Brickell area. The Espirito Santo Plaza, which houses the hotel is quite beautiful. The doormen did not greet us with a warm and sincere welcome we have experienced at other upscale hotels, after taking two sets of elevators to reached our room, which offered us wonderful views of a construction site. The front desk staff was incredibly inexperienced, uncertained and fustratingly slow. The in-room dining was the worst experience, which required us to eat at Azul, which is at another nearby hotel. No greetings from the housekeeping staff. When asking simple questions about the ammenities, the housekeepers were not well-informed. Parking was ridiculously
Beautiful rooms, very poor service
Conrad Hilton promotes its brand on service - they need to change that! Inexperienced, confused, slow, and rude bellman and front desk staff. Waited one hr for luggage - and the hotel was empty! Front desk never had more than one person there and there was always a line. Check- in seemed to take forever.
Rooms were very nice although phone didn't work and door wouldn't close tightly. Front desk said they had no more rooms. I swear they couldn't have been more than 25% full.
Too bad they can't get the simple stuff right. Too many other upscale hotels in Miami these days for Hilton to take their guests for granted.
Better off staying at their Airport property. Always good results there - although triple the price (go figure)
the rooms are top-notch, but the showers flood terribly! it's also a little nerve-wracking to get to the ground floor. one must use one elevator to get to the lobby then another one to get to the street. then to use the pool one must walk to another building and take an elevator.
Decided to go to the Conrad after finding it on the internet.
This hotel was more hassle than it's worth. I had reservations for 4 double rooms for 3 nights. Upon check-in I was informed that they only had king rooms available and was told that I did not "request" double beds. I had a party of 13 traveling with me, so why would I not request double beds with only four rooms? Upon investigation, it was discovered that my original reservation was changed because the no one at the front desk could figure out why I needed/wanted double beds and I reserved four rooms. After finally getting this resolved with an unfriendly staff everything else went smooth sailing. That is until I get my credit card statement to find out I've been overcharged $241.00. I called the hotel back to see what the charges were for, and I'm informed that a "throw/blanket" was missing from one of the rooms plus some other "junk" was supposedly taken. I expressed how I was highly insulted at the insinuation that me or anyone in my party removed anything from any of our rooms, but I was just apologetically informed that nothing could be done about the charges. I am a huge Embassy Suites fan which is part of the Hilton family. I have never experienced such hassle with any Embassy I ever stayed in and supposedly the Embassy is a couple of notches below the "Conrad"!! Well this was my first and last experience with a Conrad hotel. The hotel is new, so maybe with age better service will come, but as of right now my bitter sweet experience will keep me away!!
I stayed for two nights in late July. In my opinion, the hotel was fantastic, the only other Conrad I stayed in was in Dublin, Ireland and I found both to be very nice properties.
The staff was helpful and polite. I LOVED the bathroom - a huge shower glass-in shower stall and big bath sheets.
The breakfast buffet was very good. The attention to detail on the smoked salmon presentation was amazing.
Snacks in the Noir bar were great, with a beautiful view.
I've seen some fairly negative comments about the hotel in other reviews that seem to center around service and training issues. Note that this is a new property charging EXTREMELY reasonable rates for exactly that reason. They are still learning.
I stayed at the Conrad Miami for one night on Sat 24 July. I was attracted to the inductory rate of $100 per night for a room overlooking the city ie. west. On arrival I asked to change to a bay view room with a tariff of $125 but I was little disappointed as my new room was on the south side looking at office tower with a limited view of the bay - but a very good view of the pool at the Four Seasons.
We spent one night at the Conrad in Miami, late July, on a weekday. The best thing that I can say about this property was that thankfully we only spent $125 to stay there, and even that was not worth it in my eyes. The first shocker was the $24 parking fee. Take note, this fee is the same if you valet park or self park. I opted for self park, however after check-out I had to take my hotel bill and parking ticket to the parking cashier to validate my ticket to allow me to exit the parking facility. It took one clerk and a manager more than several minutes to complete this cumbersome process. They acted as if this was their first encounter with a self-parking guest, even though the hotel has been open for several weeks. My recommendation is to go ahead and valet park. It might cost you a few bucks in tips, but will save a great deal of time and hassle, and additionally that appears to be the direction that the hotel is strongly steering you toward anyway. Check-in process was ok, they weren't able to explain the precise process of how I would pay and exit the parking garage after having self parked, the best explanation they could offer was to valet park if I left and returned. Room was ok, bed was comfortable, room was not particularly large, view, which was supposed to be of the bay was marginal at best, and will further diminish once the condo being constructed next door is completed. If you want ice, prepare for a monumental hassle. No ice machines, the request has to be routed through room service. It took more than 20 minutes for a simple ice request to be honored. The Conrad attempts to be a very "high touch" property, but falls very short on execution, especially on minor things. They walked us to our room, spent several minutes explaining the features and amenities, told us that we had a choice of four newspapers in the morning, asked us which we desired. I indicated USA Today. I was greeted in the morning by a Miami Herald with a missing section. A seemingly minor thing, but after having wasted my time going through this entire "high touch" service process, they failed to deliver on something so simple and minor. Given the quality of the competition within a mile of this property, the Conrad is going to find it very difficult to compete, especially when they remove the introductory rates. "High touch" is fine in some cases, but if you can't execute, it becomes a monumental pain to all involved, especially the guest. I can't say that I will visit this property again, your money is probably better spent at the JW Marriott next door.
Very good value - Top quality rooms, location & gastronomy
Very good value for a well-located, newly opened Miami luxury hotel. I stayed at Conrad Miami two weeks after its opening and enjoyed new and high quality facilities including very spacious room, high speed internet, and a panoramic view of Miami. The best part was the really creative and excellent food/wine served by a charming and very professional staff at the ''Atrio'' restaurant. The staff was so friendly we got to know them personally which is rare for a hotel of this size and category. Thank You Gerson, Edgar, Nikos and amazing Francois for the warm welcome and excellent service. We will no doubt go back, maybe already before the end of the year...
We just recently were able to stay at the Conrad in Miami and it was not up to par, although it was nice. We enjoyed the room amenities, but the thermostat was broken, keeping the room a constant 60 degrees no matter what! We were also quite taken by the cost of parking, $24/day...that seems high when the the parking garage is the only place to park and is attached to the hotel. In addition, they did not satisfy our requests very timely. I had to ask for things several times before getting my request taken care of. I asked for a special pillow from their "pillow menu," and it was not available. I also requested some directions from the concierge and was provided directions in a timely manner causing me to have to call the location and get directions on my own. If they are going to provide a service, then it needs to be available. In addition, we had a complicated check-in that took up more than an hour of our precious vacation time.