Conrad Miami

Espirito Santo Plaza, Miami, Florida, 33131, United States | 4 star hotel
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Travel Blogs from Miami

Day 281: USA-It took a 17512km RoadTrip to Reflect

A travel blog entry by djmorton


... were in a line, that line would go around the world almost seven times. There are over 150,000 different last names and at least 5,000 different first names. Many come from other countries, and that is why the United States is called a "Melting Pot." By bringing culture from other countries, the people have added to the richness and variety of this country. So much so, that Miami is made up of 100,000 hispanic, 100,00 cuban and only 45,000 white Americans. ...

Miami and the Florida Keys :-)

A travel blog entry by katandpete


... have to attach weights to their shells to allow them to submerge properly. If the turtle never recovers the ability to control its own submersion it must stay in captivity as this would make them incapable of feeding properly or escaping danger in the wild. While we were there we met a Green turtle called 'Bubble-butt' who had been a patient at the hospital for 22 years! The hospital also tries to rehome these individuals to other aquariums if they can. It was really ...

Back to Miami

A travel blog entry by sydneyalicat


... a taxi to our hotel near the airport. Way too early to check in so went to Dolphin mall. Franchesca got a pair of nine west shoes, money burning a hole in her pocket. Had lunch and went to watch a movie, wolf of wall street.Definatley pg13,! Backto hotel, called it a day, long day tomorrow .
So up early and got the shuttle to the airport.Franchesca settled in with her phone on charge I got us ...


A travel blog entry by smkrem


I took a short but sweet visit to Miami. My main reason for visiting Miami was to see my friend Laura and her husband Eric who I met at Florida State during 2008-09 and to go to a Dolphins Game with Oliver my new friend (who I met in Kas, Turkey). This just goes to prove that I do know people outside of those I met on operational missions. I arrived in Miami late on Saturday evening due to some hold ups on the Florida Turn Pike (there are so ...

Welcome to Miami

A travel blog entry by lucie_and_ian


Miami was a bit of a let down for us having heard such good things about it. The beaches were stunning; miles after miles of gorgeous white sand and lovely warm water to swim and jet ski in, but South Beach really is geared to the 18-30/stag clubbing crowd, which wasn't exactly what we were after. Perhaps on a boys/girls holiday we'd have been ...

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This 4 star hotel, located in the Downtown area of Miami, is near Downtown Miami, Gusman Center for the Performing Arts, Miami Art Museum, and The Spa at Mandarin Oriental, Miami.
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    Historical Traveler Reviews Conrad Miami

    Five Diamond Award? Not in a Million Years!!


    After researching places to stay in Miami, we decided to book a weekend at Conrad Miami. We were impressed with Miami and the Brickell area. The Espirito Santo Plaza, which houses the hotel is quite beautiful. The doormen did not greet us with a warm and sincere welcome we have experienced at other upscale hotels, after taking two sets of elevators to reached our room, which offered us wonderful views of a construction site. The front desk staff was incredibly inexperienced, uncertained and fustratingly slow. The in-room dining was the worst experience, which required us to eat at Azul, which is at another nearby hotel. No greetings from the housekeeping staff. When asking simple questions about the ammenities, the housekeepers were not well-informed. Parking was ridiculously

    Beautiful rooms, very poor service


    Conrad Hilton promotes its brand on service - they need to change that! Inexperienced, confused, slow, and rude bellman and front desk staff. Waited one hr for luggage - and the hotel was empty! Front desk never had more than one person there and there was always a line. Check- in seemed to take forever.

    Rooms were very nice although phone didn't work and door wouldn't close tightly. Front desk said they had no more rooms. I swear they couldn't have been more than 25% full.

    Too bad they can't get the simple stuff right. Too many other upscale hotels in Miami these days for Hilton to take their guests for granted.

    Better off staying at their Airport property. Always good results there - although triple the price (go figure)

    Terribly Rude


    the rooms are top-notch, but the showers flood terribly! it's also a little nerve-wracking to get to the ground floor. one must use one elevator to get to the lobby then another one to get to the street. then to use the pool one must walk to another building and take an elevator.

    Excellent !!


    Decided to go to the Conrad after finding it on the internet.

    More Hassle than it's Worth!!


    This hotel was more hassle than it's worth. I had reservations for 4 double rooms for 3 nights. Upon check-in I was informed that they only had king rooms available and was told that I did not "request" double beds. I had a party of 13 traveling with me, so why would I not request double beds with only four rooms? Upon investigation, it was discovered that my original reservation was changed because the no one at the front desk could figure out why I needed/wanted double beds and I reserved four rooms. After finally getting this resolved with an unfriendly staff everything else went smooth sailing. That is until I get my credit card statement to find out I've been overcharged $241.00. I called the hotel back to see what the charges were for, and I'm informed that a "throw/blanket" was missing from one of the rooms plus some other "junk" was supposedly taken. I expressed how I was highly insulted at the insinuation that me or anyone in my party removed anything from any of our rooms, but I was just apologetically informed that nothing could be done about the charges. I am a huge Embassy Suites fan which is part of the Hilton family. I have never experienced such hassle with any Embassy I ever stayed in and supposedly the Embassy is a couple of notches below the "Conrad"!! Well this was my first and last experience with a Conrad hotel. The hotel is new, so maybe with age better service will come, but as of right now my bitter sweet experience will keep me away!!



    I stayed for two nights in late July. In my opinion, the hotel was fantastic, the only other Conrad I stayed in was in Dublin, Ireland and I found both to be very nice properties.

    The staff was helpful and polite. I LOVED the bathroom - a huge shower glass-in shower stall and big bath sheets.

    The breakfast buffet was very good. The attention to detail on the smoked salmon presentation was amazing.

    Snacks in the Noir bar were great, with a beautiful view.

    I've seen some fairly negative comments about the hotel in other reviews that seem to center around service and training issues. Note that this is a new property charging EXTREMELY reasonable rates for exactly that reason. They are still learning.

    Short Stay


    I stayed at the Conrad Miami for one night on Sat 24 July. I was attracted to the inductory rate of $100 per night for a room overlooking the city ie. west. On arrival I asked to change to a bay view room with a tariff of $125 but I was little disappointed as my new room was on the south side looking at office tower with a limited view of the bay - but a very good view of the pool at the Four Seasons.

    Falls Short of Peers


    We spent one night at the Conrad in Miami, late July, on a weekday. The best thing that I can say about this property was that thankfully we only spent $125 to stay there, and even that was not worth it in my eyes. The first shocker was the $24 parking fee. Take note, this fee is the same if you valet park or self park. I opted for self park, however after check-out I had to take my hotel bill and parking ticket to the parking cashier to validate my ticket to allow me to exit the parking facility. It took one clerk and a manager more than several minutes to complete this cumbersome process. They acted as if this was their first encounter with a self-parking guest, even though the hotel has been open for several weeks. My recommendation is to go ahead and valet park. It might cost you a few bucks in tips, but will save a great deal of time and hassle, and additionally that appears to be the direction that the hotel is strongly steering you toward anyway. Check-in process was ok, they weren't able to explain the precise process of how I would pay and exit the parking garage after having self parked, the best explanation they could offer was to valet park if I left and returned. Room was ok, bed was comfortable, room was not particularly large, view, which was supposed to be of the bay was marginal at best, and will further diminish once the condo being constructed next door is completed. If you want ice, prepare for a monumental hassle. No ice machines, the request has to be routed through room service. It took more than 20 minutes for a simple ice request to be honored. The Conrad attempts to be a very "high touch" property, but falls very short on execution, especially on minor things. They walked us to our room, spent several minutes explaining the features and amenities, told us that we had a choice of four newspapers in the morning, asked us which we desired. I indicated USA Today. I was greeted in the morning by a Miami Herald with a missing section. A seemingly minor thing, but after having wasted my time going through this entire "high touch" service process, they failed to deliver on something so simple and minor. Given the quality of the competition within a mile of this property, the Conrad is going to find it very difficult to compete, especially when they remove the introductory rates. "High touch" is fine in some cases, but if you can't execute, it becomes a monumental pain to all involved, especially the guest. I can't say that I will visit this property again, your money is probably better spent at the JW Marriott next door.

    Very good value - Top quality rooms, location & gastronomy


    Very good value for a well-located, newly opened Miami luxury hotel. I stayed at Conrad Miami two weeks after its opening and enjoyed new and high quality facilities including very spacious room, high speed internet, and a panoramic view of Miami. The best part was the really creative and excellent food/wine served by a charming and very professional staff at the ''Atrio'' restaurant. The staff was so friendly we got to know them personally which is rare for a hotel of this size and category. Thank You Gerson, Edgar, Nikos and amazing Francois for the warm welcome and excellent service. We will no doubt go back, maybe already before the end of the year...

    Conrad...okay, but not as good as expected


    We just recently were able to stay at the Conrad in Miami and it was not up to par, although it was nice. We enjoyed the room amenities, but the thermostat was broken, keeping the room a constant 60 degrees no matter what! We were also quite taken by the cost of parking, $24/day...that seems high when the the parking garage is the only place to park and is attached to the hotel. In addition, they did not satisfy our requests very timely. I had to ask for things several times before getting my request taken care of. I asked for a special pillow from their "pillow menu," and it was not available. I also requested some directions from the concierge and was provided directions in a timely manner causing me to have to call the location and get directions on my own. If they are going to provide a service, then it needs to be available. In addition, we had a complicated check-in that took up more than an hour of our precious vacation time.

    TripAdvisor Reviews Conrad Miami

    4.00 of 5 stars Excellent