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Historical Traveler Reviews Condesa DF Mexico City
Liked it alot BUT......
the good points:
in a great area, very residential with nice restaurants and 2 nice parks nearby. you feel very safe walking around. the actual hotel is quite low key from the outside with a small entrance and lobby. Inside it very nicely done, beautiful interior courtyard which houses the restaurant, beautiful pieces of retro furniture. very trendy feel (staff maybe too trendy) The actual room is nice too the terrace (terrace suite) is huge. the staff are really helpful at the door and front desk. made travel arrangements and recommendations which were great. nice shampoo, conditioner etc in the bathroom.
the bad points:
we were quite jet lagged so were trying to sleep around 9pm but it was a complete nightmare as the noise from the restaurant was so loud. even if you went out onto the terrace you couldn't escape as there was a bar on the roof. i had read about the noise in the other reviews and thought they were being picky but they really weren't. I should have know it would be bad we there were ear plugs on the bedside table. I can usually sleep through anything but it was so loud it was unbearable. we had to sleep with the tv on full volume and the air conditioning on and the blanket over our heads. the last 2 nights i made a point of going to bed at 8pm before the noise started.
the other problem with having a bar on the roof was that everyone would throw their cigarette butts over the side and in the morning we'd wake up to about 20 butts on the terrace which is a bit disgusting.
also some of the workmanship in the room is a bit dodgy. for example the terrace doors from the bathroom were hard to close as the locks didn't line up. it was so difficult we had to get front desk to close them for us and then couldn't be bothered to open them again the whole time which was a shame. also the bath tap came off in my hand everytime i ran a bath, the bulb on the light by our bed was smashed and hadn't been replaced.
room service was a bit of a nightmare too i tried to order some salsa to go with our meal and had to speak to 3 different people then after all that it arrived without the salsa. then when we ordered our hot breakfast the next day it arrive cold. also the was only one chair on the balcony so if we ate on the balcony one of us had to sit on the floor. another minor point i'm vegetarian and there wasn't much on the menu that i could order.
overall i would consider staying here again as i really liked the area but the noise is a big issue and i would think twice. its a shame becuase it could be an amazing hotel.
Great / Maybe not for everyone
First, let me say that I would return without much hesitation, and we definitely enjoyed our stay, but there are definitely things to consider and there were some flaws.
First the pros: The building itself and our room (and the room of our travelling companions) were very nice: very stylish, clean, and attractive. The roof-top bar is particularly nice and doubly so in the morning for breakfast with a nice view. Breakfast was also delicious: the pastries were excellent. We also liked the neighborhood. Lots of trees and a relatively short walk to bars and restaurants (3 to 15min walk depending on where you are going. I think it was quite reasonably priced compared to other hotels of similar style in other countries (we had a "terrace suite"). I do wish, however, the room included bottled water as many luxury hotels do when the water is not suitable to drink. One is left to pay about $4.50USD for a minibar bottle or walk several blocks to a small market.
Now for the cons & things to consider before staying here: I agree that the potential for noise is high. My wife and I usually sleep with earplugs, so the noise did not bother us, but without earplugs it would probably bother many people. Our friend's room had a second door between the outside door and the bed area that cut down on noise, but the design and popularity of the hotel club mean you will hear music in your room until 12:30am (at least on the weekend). Second, the hotel is probably 15min walk to a metro stop, and then 6 or 7 stops to the historical center, but generally taxis are quite cheap...maybe $3-4USD for even a medium-long ride. However, it seemed to us that the cars/taxis made available by the hotel might exact a surcharge, so make sure you know what is reasonable. In general, they seemed to be rather inconsistent on the prices they quote. When asked how much to pick us up at the airport, they said $64USD for a Mercedes to pick up the 4 of us. Well, a safe, reliable taxi paid for at the airport only costs $16-$25USD depending on how big the car is (car vs. SUV). Further, when we got a car from the hotel to return to the airport, they asked for about $18 for the hotel car. Granted, it wasn't the Mercedes, but It seems like the price depends on who you ask more than what it is.
Our only other gripe is that they did drop the ball on our wake-up call the final morning. We never got it. Luckily, we awoke on our own.
Despite all of this, we did enjoy our stay on the strength of the style and location. The other issues were irritations to us, but others might find them more than that. With these caveats, I would still recommend to friends.
Stylish, but like staying at a nightclub
Yes, the hotel is beautifully designed and attracts a stylish Mexico City crowd. But be forewarned - the goal of the Condesa is to attract a party atmosphere. Providing comfort for the hotel guests is far down the list.
The Condesa consists of a 4-story hotel, a courtyard restaurant, a bar, and a rooftop terrace. There is one entrance to all these venues. Being a hotel guest, you have no choice but to work your way through these crowds as you come and go. It is like staying at a nightclub.
The main problem with the hotel is the noise in the rooms. All the rooms of the hotel face the interior courtyard restaurant, where the restaurant DJ plays music until the early morning. Each room also has windows that face the street -- these windows provide minimal insulation to the nightclub traffic that goes to 4AM and the regular traffic that begins around 7AM.
The rooms, although they provide a nice modern touch, are quite cramp. Moreover, we expected a queen-size bed, and we got a full-size bed. The front-desk explained that our bed is the size of a 'Mexican' queen-size bed.
What sealed the case for us was our interaction with the management. Because of the noise, we found another hotel to stay (we originally reserved for four nights). The morning after the first night, we called the Condesa Hotel (from the new hotel) and asked if we could cancel the next three nights without penalty. The woman we spoke with said it would be no problem to cancel, and we would only be charged one of the four nights. We confirmed with the manager later that day that we would only be charged one of four nights. We called Expedia to cancel the reservation, and the same manager would only cancel two nights, charging us two nights. The management essentially lied to us. We are disputing the second night with our credit card company.
In conclusion, this locale is quite styish and a great place for dinner or a drink. However, it is a bad choice to stay unless you are a party person and don't care about service or sleep.
Out of the ordinar experience
To stay at this hotel is quite an experience. This concept goes beyond a hotel experience; it's like staying in a friend's house. Staff is super friendly and effective with your needs. Rooms may be a little small but they certainly provide you with all the basics and even many not so necessary but great amenities, like and ipod charged with super cool music for you to just chill in your room, or a cinema at the hotel basement. The terrace is a great place to enjoy at day and night. Food is just excellent. DO NOT MISS the guacamole, it is as good as gets. Try also the sushi bar at night, you will found great Mezcal and a large Sake list.
I recommend it for staying at least 3 nights to enjoy everything with calm since this is the rhythm I sensed here. Plus you have all the great places to visit at the neighborhood which you can easily found in a nicely done map provided by the hotel in your room book with great options to do in the near by area.
Great - I really recommend this boutique hotel in the lovely Condesa area...
We had a really great stay at the Condesa! Located close to the beautiful Parque Espana, the area (Condesa) and this nicely designed hotel feels (and looks) more than Paris than Mexico city.
I really liked the exterior and the interior of the hotel and the rooms, even though our Terrace suite felt a little bit smallish (especially the bathroom). The service is very friendly and efficient, and the food - breakfast, lunch and dinner - was great.
The rooftop sushi and cocktail bar is amazing, though it tends to get quite chilly in the evenings. Unfortunately they don't serve the delicious food daytime - I'd have spent a lot of time just chilling out up there in the sun... However, the ground floor restaurant also serves really good food by friendly staff.
Can't think of anything to complain about, apart maybe from the size of the room and less well planned bathroom. We will definitely come back here!
Surpassed our expectations
We heartily enjoyed 4 days at the Condesa DF in Mexico City in Oct 2005. I really cannot recommend it enough! It was very hip and stylish and in a wonderful and safe location. The shades when drawn kept the light and sound out quite effectively. We hastily made changes in our initial reservations due to Hurricane Wilma and the hotel staff bent over backwards to help us locate and confirmed for us hotels in 4 other cities nearby. Additionaly, suggestions were offered and mapped out for us for restaurants, musuems and other sightseeing activities in Mexico City, too. The restaurant within in the hotel was an absolute unexpected gem. The food was the best we had during our 10 days in Mexico at any price and, if a may offer a suggestion, try their Horchata Martini! All in all a truly wonderful stay!
Great Service, Beautiful Place
I stayed for four days at the Condesa DF. On arrival they had better rooms than the one I had reserved and they upgraded my room at no cost. The place is beautifully designed with gusto, modern but not impersonal. I payed aprox 130 euros per night + tax. The rooms are really comfortable with plenty of light and bathrooms with amazing showers. It is located in a quite street but right in the middle of Condesa (one of the nicest barrios in Mexico DF). Certainly the best top hotel in Mexico city.
Great hotel in a wonderful location
My husband and I stayed at the Condessa for three nights and it far exceeded our expectations. The rooms are small, but very well designed and do not feel claustrophobic. Comfy bed and linens. The location itself is great - we were within walking distance of the Metro and several restaurants in Condessa, around Parqué México. We walked around late at night and had no problems. The restaurant at the Condessa is not bad either, though gets very noisy at night.
Hip Design Hotel - Quiet Neighborhood
Stayed for a long weekend. Hotel was right out of South Beach. White on white rooms with plasma tv, Ipod, and DVD. Located in a quiet residential neighborhood with lots of restaurants and clubs. However, hotel had nice restaurant and 3 different party atmospheres at night - basement disco, courtyard bar/lounge and roof-top bar/lounge. As a women I felt very safe walking around the 'hood and nearby parks (which have ancient BIG trees). Staff very friendly and helpful. They allow dogs which is a plus as we always try to take our little Yorkie with us - he had a good time with all of the attention from the staff and other guests. I don't speak Spanish but it was not a problem as the staff all spoke English. Only issue was on Saturday night when we returned from clubbing we ordered room service - after waiting over 1 1/2 hours we called to cancel the order. This also resulted in our prior breakfast order being cancelled. No big deal, just the only problem to report. After we called about the breakfast order, it was brought up less than 15 minutes later. No pool but a nice sauna/steam/mini pool with waterfall on the roof deck. Note that even though this is Mexico, temps in summer are mild (60's day, 50's night) to bring a jacket.
Best Hotel in Mexico City
Great architecture, great rooms, clean, great service, fantastic room service, all reasonably priced, great neighborhood! What more can you ask for! We will definitely be back!
TripAdvisor Reviews Condesa DF Mexico City
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