Concorde El Salam Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Free High-Speed Internet
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Historical Traveler Reviews Concorde El Salam Hotel Cairo
Very nice welcome. Polite and helpful staff. Spotless. Good size family rooms. All requests responded to immediately. Inexpensive meals and room service. Concierge very helpful and great advice.
Down side, is the area at night. Probably very safe, but very busy streets with poor lighting.
Advise one dollar bills for tips and ensure no "hospitality" stops by your taxi driver at papyrus museums and perfume shops etc., as they are for pushing the shop's products.
If going to the pyramids ask to be dropped at the entrance to the Sphinx. Guides are OK., but tend to use a lot of emotional pressure for a bigger tip and to be honest, are not likely to add an awful lot more than already known or what can be gleaned from basic local pamphlets. Also don't accept any "free gifts" from touts as they then won't leave you alone until you hand over a "free gift" for them---Cash!!
On the good side, planning a return to the same hotel next month!
Accueillant pour les familles
Accueil très agréable. Personnel serviable et bien élevé. Hôtel immaculé. Des chambres de famille de bonne dimension. Toutes les demandes sont satisfaites immédiatement. Repas et service des chambres peu onéreux. Concierge très serviable et de bon conseil. Côté négatif, le quartier la nuit. Probablement sans danger mais des rues très animées et mal éclairées.
Je recommande des pourboires d'un dollar et de refuser les arrêts de "courtoisie" du chauffeur de taxi, dans les musées du papyrus et les magasins de parfums etc, dans la mesure où on va essayer de vous vendre les produits du magasin.
Si on va voir les pyramides demander à se faire déposer à l'entrée du Sphinx. Les guides sont pas mal, mais ont tendance à faire du chantage émotif pour recevoir un plus gros pourboire alors qu'ils n'ajoutent rien à ce qu'on sait déjà ou que l'on peut découvrir dans les dépliants ordinaires.
Ne pas accepter non plus de "cadeaux gratuits" de revendeurs qui ne vous lâcheront plus jusqu'à ce qu'on leur fasse aussi un "cadeau gratuit" -- c'est à dire de l'argent liquide !
Un côté positif, je prévois de retourner dans cet hôtel le mois prochain !
Nice hotel with good customer service
After reading some of the reviews of this hotel I resigned myself to - not expect much! However my concerns were put at ease. My reservation was made via email directly to the sales team which was subsequently confirmed with prices within hours of my initial enquiry.
I was attending a 2 day conference & the hotel provided a courtesy shuttle ride to & from the airport, which is always handy when your flight gets in at midnight like mine did!.
My room rate incl breakfast, and the breakfast provided gave amble choices & clearly marked foods - both Egyptian and western.
The staff were always on hand to help - ranging from Reception, Conceige, dining staff to Room Service. The hotel is situated fairly close to the airport and is surrounded by various other eating establishments should you not wish to eat at the hotel.
From previous reviews I had read that the hotel could get quite noisy with parties & weddings receptions taking place here. There were 2 weddings during my stay & whilst there was quite alot of loud festivities, everything stopped by 22.00hrs which was quite acceptable. I stayed in a Business Exec room which housed a huge double bed with ample pillows, amenties in the bathroom & v.clean & comfortable furnishings. My room had a balcany which overlooked the outside eateries below & the hotel swimming pool which were beautiful views. There is also a selection of restaurants within the hotel which is very handy if you are a lone traveller not wanting to venture out after dark!.
Overall a very nice stay with very polite staff at a reasonable price of US $ 130.00 per night incl buffet breakfast.
I would have no hesitation in staying here again.
Aufgrund einiger Bewertungen, die gelesen hatte, war ich etwas unsicher, was mich im Concorde El Salam erwarten würde. Allerdings war meine persönliche Erfahrung sehr positiv. Es hat eine gute Lage in Heliopolis und der Flughafen ist einfach erreichbar. Die Lobby ist elegant, die Zimmer sind sauber und komfortabel, das Essen im Restaurant ist vorzüglich und der Service gut.
Wir haben nur zu beanstanden, dass die Zimmer im Haupthotel besser sind als diejenigen mit Glasschiebtür zum Pool hin. Wir wohnten bei zwei unterschiedlichen Aufenthalten über 5 Nächte in zwei verschiedenen Zimmern und fanden das Hauptgebäude viel besser. Die Zimmer zum Pool hin haben dünne Wände und der Lärm von dem Treiben in der Nähe dringt bis ins Zimmer. Zudem ließ sich die Glasschiebetür in unserm Zimmer 088 von innen nicht richtig zuschließen. Ich empfehle das Hotel weiter und würde auf jeden Fall wieder dort übernachten.
Based on some reviews I had seen, I was a little uneasy about what I might find at the Concorde El Salam. However, my personal experience was very positive. Good location in Heliopolis convenient to airport, elegant lobby, clean and comfortable room, excellent food in the restaurant, good service. Only caveat is that rooms in the main hotel are better than the poolside rooms with sliding glass doors. We stayed in two different rooms for separate stays over five nights and much preferred the main building. The poolside rooms have thin walls and noise from nearby activities carries into the room. Also, our sliding glass door in room 088 had no working lock from the inside. I recommend the hotel and would definitely stay there again.
We had a splendid experience at our first hotel we stayed in Cairo when our tour started. We ended our tour with a stay at this hotel. Rooms were clean and comfartable. We went for supper at the Italian Restaurant and requested a table in the non-smoking area. To our dissapointment we realised that there is nothing seperating the smokers from the non-smokers. One of the guests were sitting there smoking a cigar. The whole restaurant was filled with his smoke and smell. When we complaint we were told that he was a very important guest. In short, our meal tasted like tobaco leaves and our clothes were stinking.
When we checked out I phoned reception asking someone to come and get our luggage. After twenty minutes I phoned againas no-one showed up. Again I was told that they will send someone. After 15 minutes I decided to take the luggage myself as we had a bus to catch. Down in the lobby I was told by reception that the phones to the bell boys are not working. A Big dissapointment of the hotel is the smell of tobaco that you smell everywhere. Will defenitely not recommend this hotel. One of my worst experiences.
Un hotel fantástico
Acabamos de volver de un viaje a El Cairo. Nos alojamos en el Concorde El Salam durante ocho noches. El hotel era fantástico. El servicio era bueno. No teníamos que ir dando propinas a todo el mundo. No sé si eso se debía al hecho de que pensaban que éramos egipcios. A mi sobrino de seis años y mi sobrina de nueve les encantó la piscina y los columpios, y el pequeño patio de recreo que tenían en los jardines. Tienen una piscina pequeña para los niños, así como una piscina grande. Era relajante solo estar sentados en el jardín. El hotel tenía varios restaurantes y su desayuno de buffet era excelente, servían comida caliente y fría (que se incluía en la tarifa). Los camareros y camareras eran educados y entendían bien el inglés. Las habitaciones estaban limpias y cambiaban las sábanas cada día. Tenía un problema con el aire acondicionado, pero vino un hombre de mantenimiento y lo reparó enseguida.
El hotel está en Heliópolis, pero tienen una lanzadera que va tres veces al día a la ciudad y de vuelta. Los taxis también son baratos. Un taxi a la ciudad cuesta unas dos o tres libras inglesas. El hotel tiene un spa y una sauna, pero no tuvimos tiempo de usarlos. A todos nos encantó este hotel y, si queréis escapar del ruido, es fantástico. Sin duda, nos volveríamos a alojar en este hotel.
Ciertamente, es práctico para el aeropuerto, lo que está bien si, como nosotros, llegáis y os vais temprano por la mañana. El autobús lanzadera del hotel era práctico.
Las primeras impresiones son buenas... un hotel muy bien arreglado con habitaciones grandes, limpias y bien decoradas y con buenas instalaciones. El desayuno y la gama de los restaurantes del hotel son bastante buenos. El personal era profesional, aunque le faltaba algo de calidez.
Ahora los puntos negativos:
Comprobad vuestra factura, ya que a nosotros nos cobraron una sesión de Internet del centro de negocios que tuve que indicar que era incorrecta, ya que no habíamos usado esas instalaciones.
No uséis la limusina del hotel limousine para ir al pueblo o a las pirámides, ya que os cobrarán el triple que los taxis de fuera.
No cojáis una habitación con vistas a la terraza, ya que la música puede sonar hasta la una de la madrugada, especialmente durante el ramadán, aunque eso debería ir bien después de octubre, cuando el entretenimiento exterior termina.
Durante la hora punta, los viajes por carretera pueden ser largos debido al volumen del tráfico.
It is certainly handy for the airport which is good if like us you arrive and depart in the early hours of the morning, hotel shuttle bus was useful.
First impressions are good........ a very well appointed hotel with large clean well decorated rooms with good amenities. Decent breakfast choices and range of in-house restaurants. Staff went about their business professionally although lacked some warmth.
Now the negative points;
Check your bill as we were charged for a business centre internet session which I had to point out was incorrect as we had not used this facility.
Don't use hotel limousine desk to go into town or pyramids as they overcharge triple what the outside taxi's charge.
Don't get a room overlooking the terrace as music can go on till 1.00am especially during Ramadan although you should be okay after October when outside entertainment stops.
During rush hour, journeys by road can be long due to the volume of traffic.
All in all a good hotel and great value for money but avoid during Ramadan when celebrations outside on the terrace can go on till late which spoilt it a bit for us.
We have just returned from a trip to Cairo. We stayed in the Concorde El Salam for 8 nights. The hotel was fantastic. The service was good. We didn't have to keep tipping everyone. I don't know if this was due to the fact that they thought we were Egyptians. My 6 year old nephew and 9 year old neice loved the swimming pool and the swings and small adventure playground they had in their grounds. They have 1 small pool for the kinds as well as a large pool. It was relaxing just sitting in their garden. The hotel had variety of restaurants and their buffet breakfast was excellent, serving hot and cold food, (which was included in our price). The waitors/waitresses were curteous and understood English well. The bedrooms were all clean and sheets were changed everyday. I had a problem with the air conditioning but a service man came and repaired it straight away.
The hotel is in Heliopolis but they have a shuttle going three times a day to the city and back. Taxis are cheap too. Taxi fare 2-3 English pounds to the city. The hotel has a spa and sauna but we didn't have time to use it. We all loved this hotel and if you want to get away from the noise its fantastic. We would definitely stay at this hotel again.
TripAdvisor Reviews Concorde El Salam Hotel Cairo
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