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Historical Traveler Reviews Commons Inn Halifax
Worst Experince in Customer Service
This was the worst experience ever. Nevermind that it is not over looking the commons like it implies, nor that we were to scared to walk out side, nor that the shower had mildew in it and no hot water, and the keys did not work properly in the room, nor that we almost had a fire in our room, but the service was unacceptable. We had booked 2 nights. On our first...by the way only...night, we had two power outages by simply plugging a hairdryer and hair starightener in the same socket. At 11pm, recpetion called and decided we should be put in another room...this is 2 hours after the outage, but they only had 2 single rooms which would not accomodat the 4 of us. We moved rooms in fear of burning anyways at which time i was told that a refund would be given.
The next morning, I went to the reception and asked for something to be done for us after all of the hassle at which time I was yelled at for being stupid for using a hairdryer and starigtener at the same time.......apparently they don't have enough power for this....yet every other hotel as well as my 100 year old home does. No refund was given and they were incredibly rude. we didn't pay for the secind night however friends of ours that were coming for the second night, could not get a refund. This stay was unpleasant and completely unacceptable. The second night we opted for Four points sheraton which was an amazing experience and well priced. Do not stay in the Commons Inn!!!
Worst experience of my life
Please don't even consider staying at the Commons Inn. It was honestly the worst accommodation experience I've ever had in my life! It's located in the slums of the city which is actually kind of fitting because that's exactly where it belongs. The rooms are dirty, dingy, with old paper-thin walls. And the staff/management...the rudest and most unprofessional group of people I've ever dealt with. Do yourself a favor and stay in a higher-end hotel in Halifax, you won't even end up paying much more. We had intended on staying two nights and I wouldn't have even stayed the one night but they were making me pay for it anyway because it was less than 24 hours notice. We were out of there in a hurry and found a much better place at the Sheraton in Halifax for the second night. You'll regret every penney you spend on this disgusting place, so go elsewhere!
I booked this hotel online after reading some favourable reviews.
When we arrived, it looked quaint from the outside and as we were not expecting a luxury hotel, it seemed fine.
We checked in and after some problems experienced by the staff in locating our room key, we climbed a narrow staircase with all of our bags. We tried the key in the door and it opened to reveal the room was in fact still occupied, so we went back to the lobby with our luggage and we were assigned another room. This one was on the second floor and we opened the door and our hearts sank. There was a small room with cheap white plastic WalMart-style closet shelving on one wall and furniture that could only have come from the Goodwill store. We carried our bags downstairs again and complained, indeed wanting to leave entirely, but when we were told that they would charge us for the night regardless, decided to stay in the 'upgraded' room we were then offered. This was better, but the tiles in the tub surround were mildewy, the lamp didn't work and there were burnt bulbs in the fixture over the sink.
This place may seem like a good value, but for a few dollars more you could have an infinitely better experience, like we did at the Holiday Inn Express later in the vacation.
Two Thumbs Down!
We booked the Commons Inn for one night mainly because of its proximity to the car rental place where we were to pick up our rental car, but also because of not too bad reviews on this website. We were glad that we did not have to stay there for more than one night!!
The room we had was on the top floor, not very spacious, far too hot, we could not open the windows as it was too noisy outside, and the bed - we are not sure if we ever slept in something more uncomfortable than this bed!!!
It's a disgrace to call what they serve in the morning breakfast -- every second rate motel can do better, no doubt about that! Watery coffee, the cheapest toast and jam you can get and cheap cereals. The dining room is a small room where as many tables and chairs are jammed in as possible. So you have to move around very carefully. The presentation of the food was thoughtless, in one word: cheap! We were sooo disappointed with how our vacation had started ... And by the way, folks: breakfast is not for free, it is included in your price, so you pay for it!
Considering the price we paid - CAD 135 incl tax - we could have stayed in some place nicer than this for maybe just a couple of dollars more!
On top of all, I forgot my jeans jacket in the room and only noticed it during the afternoon when we were already too far away from Halifax. But I called immediately and asked if they had found the jacket in the room and if they could keep it, as we had to return the car in Halifax after our vacation. They promised to check and keep it, but when we went back two weeks later, the same person I had spoken to had no idea what I was talking about and (of course) the jacket was gone.
All in all, one of the worser travel experiences...
Quaint but Loud...No a 15 min walk to downtown
The overall atmosphere was pleasant but...
We had some noise problems the first night, someone kicked out the door stopper so we had a slamming door all night long made worse by the fact that a group on our floor was with a group on another floor and they went back and forth until 5am. The walls are pretty thin in this older style hotel.
Our other issue is that this hotel advertised as being only 15 minutes walk from downtown, the the reality is that the closest part of downtown only if you are an olympic speed walker. The citidel is mabey 15 - 20 minutes walk but then it is an additional 20 minutes to anything on the waterfront where 90% of the rest of the action is. It is up a steep hill on the way back. The immediate neighbourhood is ok but it gets sketchy pretty quickly as you walk downtown and probably shouldn't be done after dark even though we did. It is only a 5$ cab ride so this is what we did after our second round trip walking.
Althought our accomodations were comfortable enough for our short stay I think we would stay accross the harbor next time and take the transit ferry, 15 minutes, accross for the same price.
You can do much better in Halifax
We had planned to stay here for two nights at the end of a ten-day visit to Nova Scotia, based on an extremely misleading recommendation in the Moon travel guide. We checked out after the first night. It wasn't the funky neighborhood that bothered us (although two blocks north of the inn the environs turn from funky to Skid Row), nor was it the simple accomodations (we travel a lot in Africa and elsewhere in the Third World). It was the low value. The rooms aren't just small, they're small by Manhattan standards, as well as dark and dingy. Our bathroom had a funky, mildewy smell. The bed was small and sagged in the middle. Our room was on what they called the "second floor", which was in fact at street level; to get any air we had to keep the window open, which meant little privacy. We were offered a different room on the top floor that was darker than the first, with an airconditioner but no openable window, and who comes to Nova Scotia in August to breathe airconditioned air? "Free" breakfast is standard in all the Nova Scotia hotels in which we stayed, although none had the mushy bread or dishwater coffee of this place. (Though there's a friendly little coffee shop across the street.) After checking out we spent our second night in a deluxe suite right downtown, near the Citadel and the Public Gardens, for only CAN$40 more than we spent at the Commons Inn -- and I'm sure we could have done better had we booked in advance rather than just walk through the doors.
Basic, clean, great price
We had 4 rooms here on a Friday night. They were basic and clean, only 1 had airconditioning, but I didn't feel I needed it. The windows open in this older hotel to let in a nice breeze. The front desk provided us with fans upon request. Some of the beds creaked a bit and felt like they could be firmer. The parking was free, the breakfast was fine and included in the price of our room. We paid about $100. less for our rooms than at most other properties in the city. We enjoyed sipping wine on the rooftop decks in the evening. It was a funky neighborhood, plenty of young people out at night, but quiet.
The name says it all
The Commons Inn is what it is--Common--Nothing extraordinary, nothing offensive. Our room was very affordable ($89/night I think) for a last minute reservation on a Saturday night and the room, although small, was very clean. Breakfast consisted of basic breads, cereals, and fruit, but coffee was good and best of all it was free! Not in the most lovely part of town, but the staff was helpful and parking was convenient (and free, again). So overall, good value, surprisingly clean, and convenient.
Quaint basic hotel.
This was a very good basic hotel. The inn is an atrractive cedar shake building about a 15 minute walk from downtown or the university. Very clean and comfortable rooms. Breakfast included. There is communal Internet access in the lobby and wireless Internet available for laptop users. We enjoyed our stay, and I would stay there again. The only negative was that our room was right by the lobby so it was a bit noisy in the morning. A room anywhere else in the inn would avoid that problem.
TripAdvisor Reviews Commons Inn Halifax
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