Comfort Suites Paradise Island
How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Business Services
- Wheelchair accessibility
- Free parking
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TravelPod Member ReviewsComfort Suites Paradise Island
Comfort Suites vs. Atlantis - To all of those who may have doubts about CS, let me assure you, you can put your concerns to rest. This is our opinion, however, we have stayed in many hotels over the years, some better, some not so, but CS is a better option than the Atlantis, and here is why.....
CS - small property with a lot to offer in terms of location, size of rooms, and amenities. No place is perfect, regardless of size, décor etc., and CS is no 5 star, however, we were looking for comfort, accessibility, a nice pool and clean rooms, with good amenities (notice I said good not great), and that's what we got. Yes you get what you pay for, but with CS you get that and a little bit more. The Rooms are basic but comfortable, with more than enough room for two, and would suit a family of four just fine. We also thought the room was spotless upon arrival, and was cleaned daily throughout our stay. The air-conditioning worked fine everyday, and the refrigerator was a decent size for our needs. The pool is small, but adequate, with a nice swim up bar. Crusoe's Café, offered Continental breakfast in the morning or made to order breakfast, as well as lunch and dinner. My hubby ordered a Southwestern Omelet (under $10) our last morning there and he said it was pretty good. We also ate lunch there Saturday afternoon, and I ate a decent deluxe turkey club sandwich for around $10.00. Most mornings I was fine with the continental breakfast. Cont Breakfast is also served indoors as well. It can get really crowded after 9am, so if you are early risers, I suggest getting your fix early. It was plenty busy every morning for free breakfast, and why not, you have a choice, continental or made to order and with kids, you can't go wrong here.
Our room was located in the old wing, but after seeing a room in the "new" wing, we really could not tell the difference. Our building was the better location and proximity to the Atlantis and the Marina. We were located on the 3rd floor, (not by choice, but they were sold out and I requested a higher floor in an email), but it was quieter on the 3rd floor, however, the steps were a bit much after all day outdoors. If you have any physical impairments or just do not like climbing stairs, try to get a lower floor. Our room was 337, which was also a good location to the pool , and ice machine. There is also a laundry facility on the 3rd floor, which we used once on our last night..
Note: I read some complaints about the walking distance to the Atlantis. I don't get it! Under a 10 minute walk and you were there... Royal towers, and lazy river rides are further away, but how much closer do you need to be, to have full access without paying for it. The Marina Village was at your doorstep as well. The location just can't be beat, period.
Staff was friendly, there were some that needed a little boost in moral, but otherwise, service was fine.
Overall we give CS a score of 8.5
Comparing the Atlantis to CS
Atlantis - Here is where it gets interesting, and some may disagree, but that's okay, so here it goes.....
Atlantis is a beautiful property. You get no arguments from me there....It is stunning in so many ways..However, that's where it ends for me....How does it compare to CS in terms of style, décor, etc?? I can only speak of the exterior, lobby areas, marketplace, aquarium, not the rooms, however, its like comparing apples to oranges, but CS cannot compete with this property and that's a good thing.
Atlantis is a giant playground for water enthusiasts.,. If you like pools, lazy rivers, snorkeling, dolphin encounters, water rides, this is the place for you....but you better also like crowds...because there were plenty of people, especially on cruise ship days. This is where Comfort Suites wins over the Atlantis...CS is a great alternative after spending all day at the Atlantis.....My hubby had a great time at the Atlantis enjoying all the water rides, and I enjoyed lounging at the pools , meeting interesting people (when I managed to find a good spot), and also enjoyed the lazy river, however, when it was time to leave, CS was a treat....Quiet and peaceful retreat from AR. Now don't misunderstand me, the Atlantis is a very nice resort, there were nice pools everywhere, the beach was nice, but nicer in the early evenings when the crowds thinned out. The value meals are the best option on a budget or families with kids. But if we return to PI again CS would get my reservation every time....
Note - There is no cash accepted at the food huts, credit card or charge to your room...TIP: Since we did not want to use our charge card, or charge anything to our room, we purchased a gift card from the gift shop, and used that during our stay and it worked out great, because on our last night we had about $8.00 left and just used it in the Marina Village towards beverages.
The prices at the Atlantis are Insane, there is no other way to describe it.....One lady told me a can of coke for her son was $2.75, and I kindly said to her, why are you paying that much for soda that he is wasting? (he left a ½ full can of soda on the table and left to swim, came back and decided he did not want anymore, YIKES)!!
We splurged one day for lunch ($62.00) at Lagoon Bar and Grill, and although the food was very good, we almost choked when we saw the bill. However, we were warned, by so many people at Tripadvisor, and they were not kidding. After that one huge bill for lunch, that was the end of splurging here or anywhere during our stay. It was just not worth it, and I will explain this later.
Note - For people staying at CS, make sure you keep your pink cards with you at all times (these are the cards you receive when you check), this is how you get your new wristbands everyday and your towels from the towel huts.
Everything at AR is expensive, period. But Paradise Island is expensive. Cross the bridge and it's a whole other world, Reality vs. Fantasy. The Atlantis was built for the Masses. Its big and beautiful, and you could spend all day here, but then you miss all that Nassau has to offer.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Comfort Suites Paradise Island
Unfriendly staff at Comfort Suites
You will save money by staying at the Comfort Suites but dont expect much.Rooms are not ready until at least 3pm so pack your suit where you can get to it.Staff was very unfriendly except the bartenders at the pool bar. Bathroom floor was filthy,our toilet clogged.If you dont smoke be sure to ask for a nonsmoking room,if not the floor your on and your room from previous people will stink.First time I have ever read a sign in the hotel room that states -please help conserve energy, if you do not need fresh towels please hang them up, if they are on the floor we will replace them. That is disgusting. Be careful when reviewing your final bill and be prepared to pay a $4 per person -per day- energy charge- We were charged $33 for food at the bar that we did not have(charged to our room and how ironic we did not even have a key for the room yet when the charge was put on. Atlantis is great, staff is friendly to everyone wether your staying there or not, so clean it shines. So if you can just put your head down at night and wear shoes in the bathroom your stay at the Comfort Suites will be ok.
Don't expect much
Don't expect a lot! We just returned and were disappointed in the rooms--dark but adequate. The best part is to enjoy the amenities of Atlantis without the huge cost. We've stayed at both and the rooms at Beach Tower were small. Staff at Comfort Suites not friendly or helpful. We took a taxi to dinner for $7 to The Poop Deck three nites of six. A locals spot and great Bahamian food for a reasonable price. Highly recommend it...on the water and outside seating. There's a lot of walking at Atlantis and Comfort Suites is closer to beaches than some of the towers at Atlantis!
Just had an ok experience at Comfort Suites. If it weren't so convenience to the Atlantis, wouldn't have stayed there. No elevators, no one to help you with your luggage, the restaurant is not open for dinner and the staff was not friendly nor helpful. Loved Crystal at the pool bar--best pina coladas on the island. We had a room in the old section, third floor that did have a view of the Atlantis which was a plus, especially at night. Wouldn't return to the Comfort Suites.P.S. Gotta take time to go to Arts & Crafts each day at the Atlantis. Folks that run it are awesome and so are the crafts you get to make each day. Tell Tracey hi from Ohio :)
Comfort Suites, Great Way To Enjoy Atlantis
My almost 7yr. old son and I just came back from Paradise Island, Bahamas. Apr. 12-19th.He had a FUN time! We stayed at the Comfort Suites which is across the street from Atlantis. The Comfort Suites is a quaint clean hotel. You get a complimentary breakfast. Our room served its purpose (we basically showered and slept). The pool area is nice and the hotel restaurant is good, but it's only opened for breakfast and lunch.The majority of our time was spent at Atlantis.We LOVED the slides and pools! Our days there were awesome. We enjoyed seeing all those fish (especially the sharks, stingrays and morea eels).Atlantis is PRICEY. We had dinner at Seagrapes and my son enjoyed the Discovery Camp!
Okay, for the budget conscious
My husband and I only stayed at the Comfort Suites because it had access to the facilities of the Atlantis Resort. We would have chosen to stay at Atlantis, but they were booked part of the days we were there the first week in February 2003. The Comfort Suites is an older building, not the best in terms of its layout, but reasonably clean. We could only find one elevator (the service elevator) to haul our bags up and down stairs. Not a place to stay if you are travelling with senior citizens or handicapped persons who have difficulty going up and down stairs, or need to walk distances. There's no room service so if you want a late night snack, forget it. At least they have in-room refrigerators, but no microwaves. Also, don't trust them with your mail. When I asked the front desk where to mail 4 stamped postcards, a female employee said she'd take care of it, yet nobody ever received my cards. Makes me wonder what they did with them. Overall, the only advantages were the access to the Atlantis resort, and the complimentary continental breakfast. For younger people or familes on a budget, this may be adequate depending on your lifestyle, but if you can afford it, save up your money and go stay at the Atlantis!
We just arrived home from Paradise Island and stayed at the Comfort Suites for 4 nights and 5 days. We have 2 young children and it was a perfect for us. We had a little trouble finding our room and there was no bellhop to assist us and it was a real pain. When we arrived in our room after traveling all over the hotel it was not the room I requested. The staff that helped me was extremely rude as are alot of the people in the Bahamas. Once we got it straigtened out we were in a nice large room with 2 full beds and a sofa/living area. Our refrigerator didn't work very well and our bed linens were dirty and after 2 phone calls and 2 trips to the front desk by 10:30pm they finally gave us the sheets and I changed them myself. Once we got everything straightened out we had a great time. Not because of the Comfort Suites , but because Atlantis was what made our trip worth it. Our kids are 4 and 9. We were able to do different things each day. We hung out at pools, and the beach and the waterslides were a big hit. Everything regarding food and drinks is quite expensive. We enjoyed having the continental breakfast everyday. I had brought snacks and drinks with me to avoid buying everything at Atlantis. If it weren't for the ability to use Atlantis as part of staying at the Comfort Suites I wouldn't stay there again. There is a lot of walking to the pools, especially the waterslides, but no more walking than if you stayed at the beach tower or the Coral towers. It was a great vacation overall but would have been better if we wouldn't have had the troubles we had at the Comfort Suites when we arrived.
Pretty Nice For A Comfort Hotel!
We almost stayed at the Atlantis and we weren't dissapointed that we didn't! I'll tell you this right now though-once you see the Atlantis for the first time, you're going to wish that you stayed there, but once you get used to the Comfort Suites, you'll be glad you stayed there. We got the chance to see the old and the new wing of the hotel. The new rooms were a lot nicer; that's where I stayed. In the new wing there's tile floors instead of carpet and everything looks brand new, so I recommend that you stay in the new wing. The hotel looks nothing like the pictures in the brochure except for the pink outside. It is much nicer because they just remodeled. The pool is a nice place to hang out in the morning and at night because it's a lot less crowded. You will probably spend most/all of your day at Atlantis. That place is incredible!! And it is only a short walk to the Royal Towers. We were closer to the Royal Towers than the Beach Tower! All in all, this is a great place to stay while visiting the Bahamas. You'll pay half of what the people staying at Atlantis are paying for the EXACT same thing!!
A guick mother-daughter getaway
My 11 y.o. daughter and I went to Nassau for a two-day getaway. We stayed at the Comfort Suites which was a lovely hotel and featured a free cereal/bagels/donuts breakfast. The best part of the Comfort Suites is that you get to use all the Atlantis pools, slides, The Dig, etc. as if you were staying at the Atlantis. While we had a fun time at the Atlantis beach, lagoon, pools, and water slides, Paradise Island is expensive with a mandatory $27 taxi ride each way to the airpot, $15 per person depature tax, and typically expensive Carribean food and drink. For the $500 it cost us, (and we ate cheap and got a great rate at the hotel), I would have rather gone somewhere else -- not sufficient value for the money in Nassau. Except for Atlantis, which is gigantic and full of activities, there is really no reason to go to Nassau/Paradise Island. We had nothing to do at night since bars were out of the question. I don't know why cruise ships go to to port in Nassau -- I failed to see any exceptional shopping on Bay Street. Finally, when your daughter begs to have her hair braided -- and she will -- you can get them as cheap as $1.00 a braid, which will still cost you $25 for the whole head.
Great Deal for families
This is the way to go!!! Comfort Suites was clean, spacious, and comfortable. The free continental breakfast was great considering how expensive everything is on the small island!
Atlantis is where you want to spend All of your time, so how wonderful that you can do anything there by just showing your C.Suites room card at the Atlantis towel hut...you get the same wristband that people staying at Atlantis get (no one knows you aren't staying there!)
Don't worry about the walk..Atlantis is sooo big, you are actually closer to the "Leap of Faith" and other water slides, than if you stayed in the least expensive tower at Atlantis!!!!For 1/2 to 1/3 the price I might add!
Restaurants, shopping centers, and a mini Straw Market are also just a short walk....No need for a rental car here.
Finally, this is a perfect place for the kids...
Neutral on Comfort Suites
Nothing special here, except location and included access to Atlantis. This is the cheapest way to visit
Atlantis, without paying Atlantis prices. Staff was average for an American hotel. So were the rooms and grounds.
TripAdvisor Reviews Comfort Suites Paradise Island
Travel Blogs from Paradise Island
... had 62 pieces of luggage for each of them. I feel bad for the porters who had to lug all of the luggages up to their hotel suite.
We’ve been blessed to have met so many helpful cruisers on our journey so far. Our next door neighbor Roger and his sister Chris provided suggestions for the Exumas. Tyler played with their cat named “Barnacle”. We did find another kid boat with four kids ages 3-14 ...
... could see people viewing the aquarium from the outside so we could wave to them and they waved back.
On our return to the ship we showered and changed ready for an invite only champagne gathering on the Oasis' helipad. This area is usually a restricted area except for medical emergencies. We were privileged to have the opportunity to see the sail away from Nassau from this vantage point at the pointy end of the ship. ...
... a small fortune. Thus, especially with the persisting bad weather, nothing appealed to us. But of course there is more to the Bahamas than just Nassau on New Providence. With 700 islands and countless small cays, there is something for everyone. Surely, paradise lies just a short flight away. So, in the end we headed to a travel agency and booked 'real holidays' like everybody else ;-)). To see a bit of the true Bahamas, we are going to visit three different ...
... encounter. We made our way up several flights of stairs where there was a beautiful outdoor classroom where we had a brief explanation of the rules for the excursion and the island. The instructor then started handing out brochures to several different people that had all the instructions on it that were written in different languages. You never really think about things like that and it was really neat to realize that you were with so many different people from so many different ...
... we had to round that were not lit. A few of the sailboats ahead of us were chatting on the VHF and said their radar showed a tower structure of some kind, but we could not determine it so we rounded them navigationally to avoid the shoals and rocks. This was a little bit stressful. We were flying with head sail only in total darkness for the remainder of the night. This trip gives new meaning to sunrises ...