Comfort Suites Mission Valley
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How has this hotel rated in the past?
- Continental Breakfast
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
- Outdoor pool
- Non-smoking hotel
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Historical Traveler Reviews Comfort Suites Mission Valley San Diego
An Aussie's point of view
This hotel is quite old and there is a terrible smell in the hall outside the rooms. I think it's time to replace the carpet or tile that area. The complimentary breakfast was quite good for us as we don't usually eat too much at that time of day. The pool area was good, not crowded at all and was open till late. It is an easy walk to the shopping centre over the road which has some good shops. I agree with others about the size of the rooms, but considering there was two small rooms, each having a television, we were able to watch different programs at the same time. Very handy when you have different tastes or have children with you. I don't believe we got "good" value for our money, compared to other places we have stayed. The bed was comfortable and the bathroom was clean and to me that's one of the most important things.
You get what you pay for !
I booked Comfort Suites through Expedia.co.uk last October. I then read the various reviews and seriously considered cancelling. I didn't cancel and worried for most of this year about the accommodation that I was going to be given up until the point when I put the key in the lock to open the door of the room on August 10th.
I was however very pleasantly surprised. The rooms are rather small, but with two double beds there was still enough room to move around. The pictures on the Comfort Suites website are clearly shot with an estate agent's wide angle lens, but with two kids under 6 it was okay.
The breakfast buffet was well stocked and the pool was clean. I found the staff very helpful and the location is excellent. The Zoo, Sea World etc are only 10 mins away. The are however very few places to eat within walking distance, so a car is essential.
I paid about £700 ( approx. $1200 ) for 11 nights. If you can get a good rate the Comfort Suites would be a good bet for a short break. I would certainly stay again.
As the title suggests - 'you get what you pay for'. As long as you don't expect too much then you won't be disappointed. It's not the Bel Air hotel but it isn't as bad as some of the reviews have made out.
Wish I had read the reviews - Shabby, worn out and cramped
Stayed here for three nights with 2 adults and 2 kids 8 and 12. Will not stay here again. The location was good but the place is worn out. We had non-smoking room but right outside the door is an ashtray and an area where smoke comes in through the inefficient window air conditiioners. The room is cramped small and dingy. The grounds are nice, parking spaces too small to escape dings.
Continental breakfast was so-so but no real expectation there. The suite had bunkbeds which were not made up prior to our checking in. The mattress pads, spreads and blankets were nasty! Towels always felt like they had sand in them. Fan in bathroom does not work efficiently, luckily there is bathroom window to let shower steam out. The airconditioner is horrible. The fan between two rooms does not do adequate job. Drapes have stains and are nasty. I guess they figure if you have kids you don't mind but we don't live that way and certainly don't expect to when we are spending hard earned money! The refrigerator was a decent surprise and a convenient one, however the rest of the room made a Motel Six (no offense - to Motel Six) look like a resort. The mattress on the king bed was broken down and the bedding was horrible. You had to remake the bed in the middle of the night to keep from having the bare mattress underneath you. The room had corners where it was apparent a vacumn never touched, dirty windows, peeling wallpaper, etc etc.
Location was only positive. Pool area was ok and kept up. I have stayed at a lot of Comfort Inns but this one will not receive a return visit. When checking out talked to desk clerk about stuff and he didn't bother to write down just looked bored and said thank you for telling him. Even when we brought up fact that in the bathroom we kept finding an article of clothing that did not belong to any of us. Left note for maid about same, no response.
Nice Hotel and Amenities. Our suite seemed to be layed out backwards. Entered into hallway with bath on left, then bedroom, then sitting room with pull out sofa, asked to see other suites, and others were much more accomodating with sitting room first, bedroom and bath, not sure if any rooms were sitting room, bath and bedroom. For a suite very dissappointed in layout, price jumped dramatically from the internet rates to change rooms although they were all listed as one king bedroom suite.
A very tight squeeze
My husband and I checked into a "Comfort Suite" on May 16, 2004 for a 5-night stay. I had prepaid over the internet, and the clerk at the desk had some trouble with that. Fortunately I had printed out the e-mail confirmation I received from travelnow, because the clerk insisted on some verification that had my name on it (the form I printed right from travelnow's site didn't have my name on it, and the clerk wouldn't accept it). I booked our five days at this hotel before I visited tripadvisor; big mistake. I was expecting the rooms to be "on the small side," but I didn't believe someone's "impression" that the room was only 9x9. I was wrong. We measured each room of the two-room "suite". Both were the same size: 9½ ft. wide x 10½ ft. deep. In the bedroom were a California king bed, two end tables, a dresser, a wardrobe and a 27" TV with a loose cable we had to keep fiddling with. The 'living' area contained a sleeper sofa (which smelled of mildew and B.O.), an end table, a coffee table, a desk and an entertainment unit that held a microwave oven, a refrigerator (actually a pretty good sized one) and another 27" TV (much better picture on this one). When you closed the French door between the two you felt downright clostrophobic. I have only been in a smaller motel room once before; it was with another chain, and I've given them up for good. There is a huge ventilation problem with the way these suites are set up. Our 'living' area was at the back where the window was located. When you close the door between that area and the bedroom, the bedroom gets stuffy quickly, giving the feeling you could suffocate without too much trouble. To stop that from happening, the hotel has installed a fan in the wall between the living and bedroom areas. When you turn that on it works well, but then the person sitting in the living area has the air conditioner noise in one ear and the fan noise in the other, causing him or her to turn up the TV. That's not good, when the person in the bedroom is trying to sleep. I think the rooms are in serious need of some reengineering. Now the parking lot: the spaces are very narrow, and the reason the hotel runs out of them is because people who care at all about their cars and the cars of others park straddling the line between the spaces. We were very lucky, no one parked next to us any of the 5 nights we were there. Like someone said in a previous post, security is also a major issue here. The outside side doors are locked; visitors can get into the building with their room key. We were on the second floor. At the top of the stairs to the second floor is another lock visitors need their key to access. But if you're someone bent on causing mischief, it's easy. Walk around to the side of the building and you can get into the courtyard and have access to the rooms with no trouble at all (there's not even a fence around the courtyard area). And I walked in and out of the lobby a number of times, never saw the same desk clerk twice, and no one even batted an eye when I just walked in and got onto the elevator. As far as the deluxe breakfast goes, the only thing deluxe about the breakfast was the room it was in. I wish my hotel room had been that big. But the breakfast itself was nothing special: pastries, toast, raisin bran and Cheerios, coffee, juice. One more quick point. We booked this room because of a promotional rate: $75 a night. For a couple, that's OK. But NO MORE THAN TWO PEOPLE IN A ROOM HERE. Trust me. The hotel normally charges $139 for the room weekdays and $169 weekends. The sign on the room door claims the rack rate goes up to $260 for the room. Please don't ever pay that for this hotel. If you'd like a virtual tour of this hotel, go to its own website: comfortsuitesmv.com. Please check it out before you book a room there.
Depends on what you're looking for
We checked into the Comfort Suites Inn on Thursday, January 29th, 2004 for a four night stay. Upon entering the lobby, everything appeared to be perfect. Very cozy, elegant, and clean area. Checked in very quickly and the clerk at the front desk was very helpful in assiting us in making sure the rest of our gymnastics team would be on the same floor, when they checked in.We got on the elevator to go to our second floor room and it wasn't a good sign. The elevator smelled like a combination of urine and seafood. Just terrible. My children held their noses everytime we had to use the elevator. It appeared that every morning the tried to disguise the smell with freshner, but believe it never worked.By reading previous reviews, I was prepared for the size of the room. It is basically the size of a regular room, cut in half by a wall. Once the couch is made out into a bed, there is absolutely no room for walking at all. There is hardly room in the main room with the King Size Bed. Another team member had a room with two double beds in it and a fold out couch. So, those rooms had to be bigger than the one we had.The bathroom area is nice enough and fairly roomy. The rooms need updating and the carpet is worn. The air conditioning in the wall unit is very loud, but necessary. TV's are provided in both rooms and you'd almost think that it would be hard to hear, if both TV's are running, but when you pull the door to, between the two rooms, you can hear your program just fine. Ninetendo and movies are provided at an additional cost, of course.The continental breakfast is pretty good. Lots of different types of pastrys are served, plus packages of hot cereal mix, three kinds of cold cereal, milk, juice, and coffee and apples. Got a little old after the fourth day and you hoped for something different, but there never was anything new.The outside grounds are very nice and the pool and hot tub were very clean. The kids enjoyed both.As far as location, it is excellent. It seemed we never had to travel too far to get to anything: zoo, Balboa Park, Gas Lamp Quarter, Beach, Old Town, etc. Very convenient to anything. Stores, restaurants, malls, etc.Overall, I'd say if you're a family with older children who don't need a lot of running around space in the room and you'll be out of your hotel more than in, it is suitable for the price. We were not in our room much, so it did work for us. I'm pretty choosy, so for me to be able to stay in this room for 4 days, means a lot. I would say it's definitely not for a family with small toddlers. Just not enough space.San Diego is fabulous, by the way. Can't wait to go back, but will probably stay somewhere else next time.
Comfort? Are You Joking?
I am in complete agreement with the three previous posting about the Comfort Suites Mission Valley. My room could only be termed a"suite" because it contained a small refigerator and a microwave. It was a very tight squeeze - even for one person. I literally bumped into the furniture a few times during my three-night stay in mid-January 2004 - and I wasn't drunk! The room - at the rear of the property - contained only one window that barely opened and admitted minimal light into a dark and dreary space. The "suite" contained only one sink and vanity.
(I also stayed at the Embassy Suites San Diego Bay on this visit - that suite had three sinks!) The rough towels were fit only for a high school locker room and the soap bars crumbled rather than cleaned! The hot water in the shower was uncertain in the morning. The climate control was primitive: a wall unit in the "living area" failed to either heat or to cool the bathroom. The fan in the bathroom didn't work either! The furniture and rug were dirty and worn, and the bed linens all required replacement. The hot tob was crowded during my visit, and the outdoor pool was only 4-1/2 feet deep. The continental breakfast was OK - it can get very crowded with kids and tour groups.
And the hotel doesn't employ enough staff to clean the eating area after the heavy use that it gets. Security is also an issue:pizza flyers that were not authorized by the hotel were shoved under my door each evening. On-site parking can be a problem, esp. if you return after 9 PM.
AAA gives this property three stars. Why? Other than its convenient location, it had no redeeming features. I wish that I had stayed at the Residence Inn located on the same strip off Interstate 8 rather than spend $109. per night at this "Comfort" Suites!
The rooms are small for more than one adult. It was myself and my 2 kids (12 and 15), and the size worked ok for us. The place was crawling with small kids though (under 9) and the pool area was a zoo! It closes at 10, so there's alot of kids out there ALL the time. The continental breakfast was pretty standard, I'm not sure where the deluxe comes in. Cereal, toast, juice and alot of stuff with sugar. Staff was pretty friendly. Don't plan on using laundry facilities unless you're up past midnight, there is constantly a line for washers and dryers (there are 2 of each for the whole hotel). Location is great with freeway, restaraunts and shopping within a minute or two.
Beware of the website. The rooms are not as large as pictured at there website. I got a "Suite" which consisted of a sitting room which houses one of the TV's with a Microwave and refrigirator. The second room was the bed room with a king size bed and tv. It was very difficult to walk thru the room with all the furniture each room was about a 9x9. Beware of using your (800) phone cards, after 20 minutes the hotel starts charging 10 cents a minute. The hotel is located a few yards from the freeway ask for a room farther back. If you have a nice vehicle be mindfull that the parking spaces appear to be for compacts I had a hard time finding any larger. The breakfast was not all that great just pastry's, coffee and juice. I was not impressed.
"suites" extremely small
We used the website pictures as a guide as what the room would look like. We were excited because the room was a "kids suite" and from what the picture showed, it was a very spacious room with a bunk bed for the kids and lots of extra space to move around. Wow, was the picture off! I have never stayed in a hotel room that was this small. On top of that, they had the name "suite" tacked to it to make you think that you're getting a bigger room. We had to have the table and chairs removed from the room in order to have room to walk next to the bed. We had to completely unpack our suitcases for a 3 night stay because there wasn't any place to put them. There was barely any space to put the baby's pack n play. The room was clean and hotel was well kept but we were extremely disappointed that the room was so very small. We won't be making a trip back to this Comfort Suites.
TripAdvisor Reviews Comfort Suites Mission Valley San Diego
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