Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, North Carolina, 28806, United States | 3 star hotel
 
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Location

This 3 star hotel, located on 890 Brevard Road, Asheville, is near Woolworth Walk, Western North Carolina Farmers Market, Malaprop's Bookstore, and Bent Creek Experimental Forest.
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Amenities

       

    Historical Traveler Reviews Comfort Suites Biltmore Square Mall Asheville

    Poorly Managed

    from

    Guests with dogs are accepted at this hotel and are given rooms on the first floor. If you do not have a dog be sure and ASK for a room on an upper floor. We did not ASK and were put in a first floor room. Later, a guest with a dog was placed across the hall from us. The guest left the dog alone in the room where it barked continuously. We were moved to another room but it was not what we had requested.

    As for amenities, take your own light bulbs the hotel appears not to provide them in all the lamps in the room. This hotel does have a computer for guest use, but it is out of order and no one knows when it will be repaired. Management was not available at time of stay nor have they responded to our complaint.

    Travel With Kids

    from

    This hotel is excellent... free full hot breakfast and walking distance to the mall. Super large rooms and absolutely spotless rooms. We will return. The free internet and heated pool are nice to have.

    Mountain Retreat

    from

    The free full hot breakfast was excellent and the location is unbeatable -- especially if travelling with kids. It is at the mall and there are literally tons of places to eat and have fun within 5 minutes walk. The rooms are extra spacy and include a fridge and microwave.The scenic Blue Ridge Parkway is adjacent, and so is I-26. I would definetely recommend to anyone travelling to Asheville. You can get the best rate by booking early, the hotels sells out on weekends.

    Great Deal/Stay in Asheville

    from

    My teenaged son and I had a wonderful experience at this hotel. Despite the onslaught of tour bus guests having breakfast at the same time, the hotel managed to keep all of the food stocked, including the delicious waffles. The front desk person was very helpful and cheerful. Asheville is an expensive place to stay in North Carolina, and this hotel is a bargain, and convenient to I-26, I-40 and I-240. Because of our pleasant experience, my family will be staying there over the Christmas holidays.

    Loud and out of the way

    from

    I am a business travel and stay at the Comfort Suites often. This hotel was the worst Comfort Suites I have been to. The front desk staff seemed annoyed at having to check us in and then the housekeeping staff was loud almost the entire afternoon. I told the front desk of this problem 3 times and it still did not stop. I would stay at a quaint Asheville B&B instead of this hotel.

    Great stay!

    from

    We thoroughly enjoyed our stay here. The hotel is only about 10-15 minutes from downtown and from the Biltmore estate and is located right next to a shopping mall. The rooms are very nice and clean. Microwave, refrigerator, sitting area in the rooms, and wireless high speed internet. Best complimentary breakfast I've seen in a while - fresh fruit, cereal, muffins, bagels, boiled eggs, oatmeal, waffles, danishes, juices, coffee, etc. Friendly staff. Great value, very comfortable stay. Would definitely stay again.

    Uncomfortable mattresses but clean

    from

    The one thing we could find about the hotel that we did not like were the mattresses. You could feel the springs in them. We were very tired from traveling so we did not mind. The hotel was clean and was well equipped as much as any hotel we have visited. The staff were not very outgoing but were not rude or anything.

    Terrible experience

    from

    Very bad experience. Were assured by the telephone reservationist that our "suite" would accommodate five of us, including my teenaged daughters boyfriend--that there would be an adequate separation between the suite sections to make the arrangement "appropriate." Checked in to find one bed and a meager sleeper sofa that could really only sleep one reasonably-sized person, all in one tiny rectangular room. Nothing "suite-like" about this, except that a bed was replaced by a less comfortable sofa. Would have been better off with two beds. No linens for the sleeper. When we explained these problem to the staff, they said we could pay for another room if we wanted (!) and were NOT accommodating at all. Said they weren't responsible for what we were told by their representatives.

    Will NEVER stay at another Comfort Inn.

    Great Location

    from

    My daughter and I travel together often and we prefer a larger room, which is why we chose CS Biltmore Square Mall. The room was clean and the furnishings new, the towels thick, the breakfast bar great, the staff friendly and helpful. The location was central to the tourist sites we visited and the mall easy to find. 3 nites (inc Sat) @ $100/day inc taxes.

    Comfort Suites - Biltmore Square

    from

    Comfort Suites USED to be a great place, but has gone

    downhill quite a bit in the last year. Was quoted a low rate when the reservation was made 6 mos. in advance. Called to confirm reservation and everything was fine. By check-in time, our rate increased. That issue was finally resolved. A few days later at check-out time, the

    rate had substantially increased again. The guest laundry did not work correctly (try traveling home w/damp clothes that didn't dry after an hour in the dryer and airing in the room overnight!) The cleaning staff was fine, but not the front desk.

    TripAdvisor Reviews Comfort Suites Biltmore Square Mall Asheville

    4.00 of 5 stars Excellent
     

    Travel Blogs from Asheville

    Day 22

    A travel blog entry by granniesontour on Jul 02, 2015

    15 photos

    ... do we do next? Something inside! Biltmore estate, house gardens winery and village is very big around here. So we went. Oh no 60$ to get in. Not in our budget. We went to Walmart bought a bottle of wine and few bits and pieces, Maggie has brought a new camera so she can load it on her iPad so she does not need to take out her iPad everyday! We are off to Tennessee ...

    Little Time for Everything

    A travel blog entry by sweettea on Jul 02, 2015

    It seems like every time that I look at the day I have lost three. Every day here on the mountain is packed full of programming and relationship building to the point that I been forgetting about everything else that is off of the mountain like keeping up with my blog. I that having a blog for my summer experience is not going to work well as I am not able to devote my time to it as I would like to do. Even scarier is that I have a 5 page ...

    Day 21

    A travel blog entry by granniesontour on Jul 01, 2015

    2 comments, 12 photos

    ... so organised the cutting through the rocks to form this beautiful scenic route. The main part took approximately 20 Years to complete but was finally finished in the 70's. A good time to visit would be in the fall as the colours are magnificent. The very winding route is 440 miles long but we only did part of it although we did reach the highest road point. We ...

    The Perfect Day

    A travel blog entry by domenoe on Jun 11, 2015

    2 comments, 24 photos

    ... near Cumberland Knob in North Carolina; construction in Virginia began the following February. On June 30, 1936, Congress formally authorized the project as the Blue Ridge Parkway and placed it under the jurisdiction of the National Park Service.

    To get there we headed east on the I-40 so we could stop by the visitor center before we started our drive. Our plan was to drive the 80-something miles from Asheville to Cherokee, where the parkway ...

    Mountains 2014

    A travel blog entry by stevensfamily on Oct 25, 2014

    32 photos

    ... rafting, we have used Southeastern Expeditions out of Clayton, Georgia for the Chattooga River. We have used NOC for the Nantahala River. We have used Whitewater Express in Copperhill, TN for the Ocoee River. The picture in this entry is on the Ocoee. We have not tried ziplining, but The Gorge Zipline Canopy Tour in Saluda, NC comes highly recommended.