BEST WESTERN PLUS Sandusky Hotel & Suites
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How has this hotel rated in the past?
- Continental Breakfast
- Adjoining Rooms
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews BEST WESTERN PLUS Sandusky Hotel & Suites
Brand new, clean, best local option since Radisson turned into water park!
I wish I knew why the hotel options at Cedar Point range from barely adequate to no-way-am-I-staying there frightening. But THIS hotel is different from the usual--brand new and it's nice. It's clean. This is MUCH more than you can say for many other local options. I go to CP every year and stay overnight. I've stayed at the Breakers 2x- nice, but not super-nice, and service real, real marginal. I used to stay every year at the Radisson at the end of the causeway which was very nice and convenient, but they've turned it into the kiddie water paradise and jacked up the prices, too. So no more Radisson for me- I guess they call it Castaway Bay now.
Anyway I was pleasantly surprised by this hotel. I am picky about hotels. I don't spend the day at the hotel- I spend it riding the big coasters at Cedar Point. But when I drag in, I want to return to a safe, clean, cool and pleasant place to shower and sleep. The decor is quite nice. The *brand new* part of this hotel is a big bonus, too. I'm coming back in July and I'll book here again. Breakfast can be crowded but you'll get your waffle if you want it! My coaster partner is allergic to everything, and it even met with her approval on cleanliness. I say, book it. I don't have any pics but this time I will try to remember to take some.
Seemed great at first.....
When we checked into this hotel, my husband and I were thrilled. It was clean, the hotel was new, and the room was spacious. We were planning on visiting Cedar Point first thing the next morning so we went to bed around 11pm, happy with our choice of hotel. Then around 11:30 everything changed. For about 1/2 hour all we could hear is doors slamming and kids out in the hallway- it seemed like our door was made out of paper you could hear so much!. We called the front desk and were told that a tour bus had just arrived and things should quite down soon. (In reality, the mext morning when we looked outside 3 tours buses full of kids had arrived) The noise finally quited down around 1am. The next morning it started all over again around 7am. To add insult to injury the breakfast area was packed full the next morning when we went to have breakfast. The staff at the desk apologized at check out, but we still spent the next day at Cedar Point exhausted from the heat and walking around the park on only 6 hours of sleep.
The hotel itself was great, but I don't understand why they wouldn't have sound-proofed the room a little better! It totally ruined our rating of this hotel!!
The best we could find in Sandusky
After searching forever for a hotel that would fit my standards but was affordable, we choose the Comfort Suites, not to be confused with the Comfort Inn next door. It is brand new and very nice with large rooms- very obvious that the rooms are new. We stayed in a wheelchair accessible room- had a shower, no tub, but was very nice. The curtain had what looked like face scrub on it, but was otherwise clean. The bed was very comfortable and the sheets were clean upon my inspection, but the comforter had blood and yellow stains on the inside- which we took off the bed immediately and should have complained about but we were exhausted from a day at Cedar Point (a 5 minute drive). The room had a couch and refrig. and coffee maker and desk. The TV and CD player alarm clock was nice. The breakfast was ok with make-your-own waffles and great coffee. We stayed in a room away from the street and it was very quiet. They have pepsi cans for a $10 discount at Cedar Point for each person, each day. Also, look in the local coupon book for 15% off the room. You can use the pool next door at the comfort inn, which we didn't use. Overall, for $70, it is worth a try (esp. since the next door comfort inn, which didn't look so nice, is more expensive) and will be back here in the future, though not in a wheelchair room...
I really like ther Comfort Suites
This property is about 1 year old, and I have stayed here at least 4 times. Each room I have been in has a living area with a pull out couch, coffee table, full sized desk with free ethernet connection, full basic cable, coffee maker, mini fridge and microwave. There is a 1/2 room divider to divide the living area from the sleeping area. There are irons and hair dryers in the rooms. There is a closet with a small safe in it, and the safe is free of charge. The bathroom has a marble counter top, and nice tile floor. The bath products are soap, shampoo , conditioner, and hand lotion. The windows are big and sunny. The doors to the room is heavy and blocks out a lot of hallway noise, but you can still hear people outside the door. There is no pool at this hotel. The breakfast is cereal and breads, in a very small dining area, which can get very crowded during the summer tourist season. There are signs posted on the breakfast room door saying "do not take food to room" and "all food must be eaten in breakfast room" and the management locks the breakfast room door the minute the breakfast time is over. That means there is no coffee, or hot water for tea from the breakfast room during the day. There are also coin operated laundry machines on the first floor and they work well.
A True Comfort Suites Hotel!
I planned this trip to Cedar Point carefully for me and my daughters (we not only wanted to enjoy the trip, but stay in a nice hotel); took in the advice of the people here (on Tripadvisor[-]) and looked at the ratings for each hotel. At first, it was frustrating not finding anything on Comfort Suites, but I said hey it's a new hotel, I can't go wrong .... and I didn't! My daughters and I thoroughly enjoyed our stay. The room was very nice and clean, the beds felt heavenly! And I repeat the hotel was new!
The down side was the breakfast room small, couldn't reach some of the condiments because of the people standing in line for the waffle maker. Otherwise, the continental breakfast was just that a continental breakfast.
There was a free shuttle bus to take you to the park, we opted not to do this and drove instead, the hotel staff was great in giving directions and we arrived at the park approximately 10 minutes later, with no problems.
The other down side is that the hotel doesn't have a pool-you can go next door to the Comfort Inn to use theirs, but I found that to be a little inconvenient. Otherwise I would highly recommend this hotel to anyone looking to stay in the area.
Best Hotel EVER!
I dont know what some people are talking about, but the hotel is BRAND NEW!! It was opened in May 2005 and I even saw it being constructed....as I live near Sandusky and it used to be vacant land so stop complaining! It's not an old building being remodeled...your prob. talking about the Comfort Inn next door was is REALLY nasty!! But Comfort Suites is the best....great staff, very fancy and nice rooms!!
A lovely surprise! A nice hotel with reasonable off-season rates!
My husband and I just came back from a two day stay at the brand new Comfort Suites in Sandusky. The hotel is beautiful! Some of the other reviews are not very flattering to the hotel, and I really think that at least one of them was not at Comfort Suites, but at another "Comfort" hotel. This Comfort Suites hotel has only been open since May, 2005 and honestly, having stayed at hotels all over the US and other countires, this is a very nice hotel. The common areas have the most incredibly beautiful Italian tilework, and there is a sensational mural behind the reservation desk. I know, this is all just frosting, but it does set the mood for the hotel.
Our room was very nice. There is a large bathroom with granite countertops and granite surround around the tub. It was very clean. The towels were the thin variety of budget motels, but that was a small thing. There is a sort of "living room" area in the front part of the room, and there is a small sofa (not a sofa bed--and BTW, they do NOT have rollaways available) and there is a coffeetable, end table, desk, fridge and microvave. I didn't think we would use that "living room" area, but we did, and we liked having it there. Then the bed area has a very high bed (it is so high that it might be difficult for some people to get in the bed) and a dresser with a TV. I didn't find the air conditioner to be loud, as other reviewers mentioned. We had air blowing all night and it was consistent, didn't rattle and the air conditioner unit was easy to use. The bed was not as firm as our bed at home (which is like a rock) but not as cushy as some beds are. It was OK, I thought.
The corridors were wide and quiet and the carpeting was very nice. I suppose that after hoards of vacationers use it during the summer it will be a little worn around the edges, but right now, it is fine.
We did not eat breakfast at the hotel, but I did see people taking food back to their rooms. I don't know if there is a sign or anything in the breakfast room asking people not to do that. There is not a pool, but I think that people can go next door to the Comfort Inn and use their pool. I didn't miss a pool as I would not use it anyway.
We are staying there again over Christmas. We called the hotel directly and got a $44.95 rate!!!! This is the rate they charge until May 1. We got a 55 and over discount, but even without that, it is very reasonable. For the money, it is very nice.
I was a little nervous at first. Most of the reviews for hotels in the Sandusky area made it seem as though you would have to pay $300 a night to stay at Great Wolf Lodge or similar property if you wanted to be assured of a clean room. I was excited to see there was a new hotel, as new hotels are always so clean. Then shocked to see other reviews that the hotel was actually remodeling.
My wife and I stayed for 2 nights to go to Cedar Point. It was the end of September, so it was not very busy. Had the breakfast room all to ourselves. Good selection. Waffles, Donuts, Cereal, Toast etc... As far as the hotel is concerened, it was wonderful. If it was an existing hotel that was remodeled, then they sure spent a lot of money doing so. The rooms were great, Huge rooms. Now, as far as service goes, it is only a Comfort Suites. I did happen to notice on a couple of occasions (late at night) the front desk staff to not be wearing shoes ECK!
The hotel is about a 10-15 drive to Cedar Point, but so is every other hotel in the area. It is in close proximity to several resturants. Nothing really fancy, but over all a great value. I will stay there again if I ever return to the area!!!
I had high hopes for this hotel -- which were quickly dashed. Imagine this... We spent a LONG day at Cedar Point Park (8:30 AM - 10:00 PM). We arrive at the hotel around 10:30 PM, hot, tired, and ready to catch some zzzz's before our early start the next AM (2 hour drive to Akron to meet friends).
We arrive at the front desk, and politely get in line as the clerk is checking in one woman in front of us. As we are standing there, another woman walks in, and walks right up to the desk. The clerk finishes with the first customer, and immediately walks over to the woman standing at the desk. I said, "Excuse me, but we were here first." At the same time, my husband made a comment to the woman, "you're supposed to wait your turn." The clerk answers, "but she's the owner, of course I'm going to help her first!". The woman GIGGLES, and says, "heh. I just got in front of you didn't I?" No apology. No concern for bedraggled travelers that just want to sleep a few hours. I was stunned. What kind of customer service is that?!?
We finally checked in. The room seemed ok - we had a microwave and fridge, and the bed seemed new (Not soft). Unfortunately, the AC did not cooperate, and would randomly go off and not cycle back on. We had to turn it to fan just to keep it running. And it was VERY loud.
The hotel is not that close to Cedar Point - approx 10-15 minute drive. The hotel did have a continental breakfast in the AM - which you HAD to eat in the breakfast room. I have never been at a hotel that had signs everywhere to keep food in the dining area. I have always grabbed what I wanted and taken it back to my room. The danish had ants crawling on it, so I avoided it, and drove down the street to Starbucks for breakfast.
Overall, I would not recommend this hotel. Unfortunately, many of the hotels in Sandusky are budget, and it is difficult to find one that is reasonably priced, close to the parks, and clean. I'm still looking.
Not Comfort Suites Quality
This hotel has the potential to be nice, but right now it is NOT a nice place to stay. The best thing about it is a nice, polite staff. This is not a new hotel as advertised, but an old one that is in the process of being remodeled. The common areas are very dirty (cigarette butts, dirt, and dust bunnies in the stairwells and very dirty public bathrooms). The rooms were adequate, but were not stocked well with towels. The breakfast room is tiny and poorly stocked with food, making for long, uncomfortable lines in a tiny space. At 9:00 am, the attendant LOCKS the door to the breakfast room so that no one else can get in. A 9:00 am cutoff time for breakfast is unheard of at a vacation hotel. The worst part was an overwhelming, foul odor that you could smell throughout the hotel (supposedly the result of an elevator repair). After two days of feeling ill because of the smell, we checked out a day early and went home. We were very disappointed because we usually have a wonderful experience at Comfort Suites.
TripAdvisor Reviews BEST WESTERN PLUS Sandusky Hotel & Suites
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