Excellent for a Family

We stayed here over Memorial Day weekend and it was terrific. We wanted to try something new and have stayed at the Red Jacket, Red Fox, Luxury Mountain Getaways and this was by far the cleanest, roomiest and most friendly staff.

The front desk person was very kind and helpful, the rooms were large and neat as a pin. The pool was perfect and not too crowded for our little ones.

Of course the location is perfect!

We skipped the free breakfast and went to a restaurant called the BLUEBERRY MUFFIN. Food was good - service was awful.

Elegance in a hotel chain?

After researching several of the hotels in the North Conway area, we decided on this one. What we did not expect was the size of the rooms ro the amenities it included! Wew even had a wall switch operated gas fireplace which we used constantly, even though it was 85+ degrees outside. The rooms were very clean and we found the service to be very good. We also ate dinner at a place down the street called the "Hole in the wall" which was definitely a find! (Huge portions, great quality, reasonable prices- try the chicken broccoli and ziti...Mmmm!). We only stayed overnight for a two-day trip but this was definitely a good experience, and we'll go back again!

Old Lady At Front Desk Needs to Smile & Retire

Just stayed here over Easter. Hotel is very clean , comfortable, and most of the staff was great! Old lady at front desk was not at all helpful. She was rude to both my wife and I. She was not welcoming and never smiled. Management needs to remind her she works in a customer service position. We had to leave one day early because of illness in the family and we were charge a higher rate for our room. Many other nice Hotels in the area with no attitude from the front desk staff.

Nice suite

Nice rooms and staff. We stayed on Thur\Fri nights in March so, no kids till Fri night for the winter sports in the area. The free cont breakfast was nice and the room was large and comfy. Unfortunately though, they lack adequate handicap parking. To get TO the handicap parking from the front door is almost 100', not very good at all. The driveway was very sandy due to this winter being so bad. Staff were friendly and courteous. 1 other drawback, but for some, an advantage, they have a 10PM curfew for all guests, for giving everyone consideration, etc. We will stay here again sometime.

Watch the Rates

I have stayed here several times. I have really never had any problems and when I do which is rarely I get taken care of. Maybe because I am a frequent customer with a ton of reward points but it gets taken care of. I suggest you sign up for the rewards even if you have zero points they will take better care of you due to the fact that you took the time to sign up. Also watch the rates I book several times a year and at the last minute. If your not into booking last minute try this. Book ahead of time when you get two or three days before you leave and check rrates. If there better reserve it then cancel your other reservation. Also if you do it online use the internet users rate. Heres my latest example I booked towards the end of Feburary I got a rate for a 2 queen bed suite for 169 a night checked back a week later they were sold out. Checked back the next day got a rate of 125 a night. 250 for my weekend vs 340 you do the math it pays to keep checking. Remember when your in North Conway respect the area!

I hope this helps you out.

Great room

This is a great hotel. Clean, large suite, comfortable beds and a pleasant staff. This was our first time in New England and I was a little nervous about choosing hotels sight unseen, but this was one of the best. We didn't use the pool, but it looked attractive and inviting. I would certainly stay here again.

Nice spot indeed

A very nice hotel, good continental breakfast and the room was spacious indeed. Well integrated into adjacent mini-golf spot. Seems that this location gets lots of families from the numbers at breakfast but no problems in this regard when I was there (no noise problems at all ). Good location with several restaurants in walking distance.

Excellent hotel!

This hotel was a nice surprise. Our room was quite big and had two queen sized beds. It also had a pull out couch and microwave, refrigerator and kitchen sink. You could have easily fit 4 people in this room. They had a complimentary continental breakfast which was very good. The staff was responsive and friendly. We did not get a chance to use the pool nor the miniature golf (extra charge). I would definitely stay here again.

Great Place

We went in May 03'. Great place, very clean, new, had a huge room with a microwave, coffee maker, fridge, couch, etc. Booked it online in the am and drove up for the weekend on a wim. All in all, a great place.

Adequate

Rooms were clean, sofa bed looked uncomfortable, water pressure in the bathroom could have been better. But... so many kids. It was fine for what we had used it for. A place to crash overnight. Luckily we did not hear any kids in the hallway b/c the bedroom was separted b/w the halls and the bathroom. Due to the way the room and the hotel was designed, the place felt cramped.