Great Value, Great Service

My mother and I stayed her on Oct 12, 2005. The manager allowed us to check in early and the room was bright and clean. Would definately stay here again.

Very good deal for the money

I stayed in a single room, and the space was more than adequate for one person. It was also clean, and I felt secure there as a single woman traveler -- even though I arrived quite late at night dragging a bunch of luggage & obviously looking like someone from out of town. The area around Victoria Station is FULL of people looking like that, so the streets don't ever seem vacant or threatening. That said, they're also not beautiful: this hotel is close to the coach station and a major train station, and the real reasons to stay there are convenience and price, not aesthetics.

You might not want to stay at this hotel if you are extremely sensitive to noise, because there's a fair amount of noise from the train station. The trains don't rattle the windows or anything like that, but you do hear their brakes screeching a bit as they arrive at the station. This picks up especially early in the morning. I wore earplugs and it didn't keep me from sleeping, but I was definitely aware of it.

The staff was helpful. The phone in my room was broken, and they got me a new one within about ten minutes.

Breakfast is pretty good: several kinds of cereal, toast, juice, yoghurt. The coffee comes from one of those machines that can make espresso, capuccino, hot chocolate, whatever.

All in all, a good deal.

It definitely was worth the money!

I had a single room in this hotel for one night enroute to Cardiff and the room, though small was cozy and comfortable. Both the room and the bathroom were clean and I had a very satisfactory stay at this hotel. It is very conveniently located- near Victoria Coach Station and not far at all from Victoria Train Station. I will definitely consider staying at this hotel again on my next trip to London.

Not-so-comfortable Inn

I stayed at the Comfort Inn, Buckingham Palace Road for two weekend nights, prior to my flight home.

The Room

i expected it to be tiny, but the use of the limited space made it worse. there was too much little, useless furniture in there, such as a small table for the TV (which could have been wall mounted and left some much needed floor space. i asked for a first floor room and got one with no view. my window looked out on a smelly air shaft and two other rooms. i could hear everything that went on in the other rooms too. also, the trains from victoria station shake the place constantly, but you get used to it. the decor was new and the bed/bedding was alright--nothing special. the bathroom was brand new and the best thing about the room. the shower (no tub) was roomy and had good water pressure. there was also room to move in there and nice toiletries provided.

The service

this was very poor. the two staff members i dealt with didn't seem to know much about the area. i did get ok directions to the theatre. my telephone did not work when i tried to arrange a wake-up call. they tried to fix it, but couldn't. when i requested an in-person wake up call for 4:30 am, they FAILED to do it. this could have made me miss my train for the airport, but luckily, i woke up on my own ten minutes later. the desk clerk seemed unapologetic when i complained. then i requested a taxi to the victoria station because i had all my luggage and was now running late. he told me it would take 30 minutes to get a car and i should just walk because it was so close. it was dark and cold out and i found the neighborhood to be not very safe for a woman alone. but i had no choice, so i walked. (everything was ok, but still)

The breakfast

This was quite nice. They had a good selection of pastries, toast, cereals, juice, milk, coffee and yogourt. the coffee machine is also available 24hrs with coffee, lattes and hot chocolate. nice.

I would only stay here again for the very convenient location. there is another comfort inn a block closer to victoria station on st. george's. i'd try there first.

Pros and cons

I stayed here for 2 nights with my husband and 2 boys (10 and 8). We had a family room with a double bed and two twin beds. The biggest pro is the location. We came on a bus from Oxford to Victoria Station and the hotel is right around the corner. We were able to walk to Buckingham Palace and Westminster Abbey with no problem and buses, tubes and tour buses all pick up right near Victoria. There are plenty of restaurants and shops nearby. The breakfast was typical Comfort Inn continental type. The staff was very friendly and helpful. The room was large enough for my two kids not to drive me crazy. It was clean. Cons would be that the hotel is right next to the train tracks going into Victoria. We did hear the rumble of trains, but it did not keep us up at night. Our room was in the basement so there was no view. I recommend it for the short stay tourist and those with kids who want to have one room and a kid friendly breakfast.

Not bad at all

Tiny room, but containedeverything we needed for a comfortable two nights stay, conveniently located for our course at the Goring. Staff were very helpful, natty little Thai restaurant only 60 feet from the front door!

We'd recommend to stay again, oh, in fact we are this weekend!!!

Small room but clean and comfortable.

Stayed in a single room for one night in February 2005. My room was on the 4th floor so had to walk up one flight of stairs as the lift only serves the first 3 floors.

The room was very small and clean and the decoration was in very good order BUT "very small" doesn't come close to describing just how small the ensuite is. Without going into too much detail there's not much space when using any of the facilities and i've never seen a shower cubicle quite so small. Certainly the whole room was only a few inches wider than my shoulders and i'm not of a heavy build.

The hotel is very close to both Victoria rail and coach stations which is obviously handy for getting to. Not so handy when they decide to start digging up the rail tracks at 3am!

It's always a lottery with a budget hotel in London but on the whole this one was ok. I've certainly stayed in far worse places in London.

It was lovely.

Hello everyone!!

I went to Comfort Inn Buckingham Palace Rd at the end of octomber 2004 for 5 nights, we arrived at the hotel at 10.30 am the manager was really friendly.Our room was ready at 12.30it was really nice and big with spacious bathroom and a small balcony. the locetion was perfect next to Victoria Station ,St James Park ,Buckingham palace, London Eye,Westnister Abbey.

The breakfast was really tasty.

I will befnitely go back with all my family!!!

PS.

Thank you for the lovely stay.You will see me soon!

Excellent refurbished hotel at reasonable prices

A excellent hotel which has just undergone refurbishment. Clean rooms and friendly staff. Excellent location.

Puaj!!!

This is the worst hotel I have stayed in... Everything here is bad, except the location which I have to say that is very good.

The hotel is in a very bad condition, not clean, the staff was rude. i am very disapointed with this hotel and very happy to have booked there one night only.

If you can, avoid this hotel!!