Comfort Inn & Suites Branson Meadows
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Historical Traveler Reviews Comfort Inn & Suites Branson Meadows
Nice staff! Breakfast needs to improve
I recently took my children and grandchildren to Branson. I chose a double queen suite so all of us could stay in the room. I will say that the room was overpriced versus other hotels offering the same accomodations, but since I knew that Comfort Inns are nice, I picked it.
The staff at the hotel are #1. Very helpful, always with a smile, and provide you with anything you might ask, including extra towels and coffee.
The indoor pool was clean, with none of the usual overpowering chlorine smell you get. Plenty of pool towels were available and an entrance from inside the hotel near the lobby which helped with the noise level.
The only thing that needs to be changed is the free breakfast. It consisted of stale waffles, bagels and oatmeal in a crock pot. There was some yogurt. Why not go to a little extra expense and get a waffle machine that some hotels have (you put the batter in and bake it).
The rooms were very clean, the lobby was beautiful as well as the landscape.
I noticed a "cottage" with private parking in front of the hotel.... I suspect that this is the "honeymoon/private" cottage. Cute idea. It looked plain on the outside, I can only hope that it is special inside.
Regarding the cottage...it is indeed a special option for guests. The building was part of the original homestead that the Comfort Inn & Suites is built on. Upon opening the hotel, the inside of the cottage was completely renovated and now offers a king bedroom suite containing a two-person Jacuzzi tub, a living room area with two sleeper sofas, a kitchen area and a deck off the back. Additionally the cottage yard has a picnic table and barbeque grill perfect for a private cook out. This makes a great option for a romantic getaway or for a family looking to enjoy extra space on their Branson vacation.
We stayed at the Comfort Inn on Gretna Rd and it was very nice. Service was great, room was good, everything clean. Breakfast had biscuits & Gravy, waffles, bagels, donuts, fruit, 4 kinds of juice, oatmeal, coffee, tea and etc. Indoor pool, sauna, and hot tub. would stay here again. It was easy to get around from this location
Not a pleasant stay for us
We stayed at this hotel December 2004 and weren't very happy with our stay. We reserved a room with a 2-person whirlpool tub. The room was very large, actually too large. It was one very large, open room, which made it very hard to heat and almost impossible to hear the TV. When we walked in the room it was freezing cold. It took a while to warm up since the room was so large. The heater was right by the bed and it was very noisy. Because the heater was so noisy and the TV was so far from the bed we couldn't here the TV from the bed. We did use the whirlpool tub, and it was one of the nicest whirlpool tubs I have used. There was no blanket on the bed. This wasn't a problem when we went to bed because the room was fairly warm. As the night went on the room became colder. The heater was blowing cool air on me. I finally got up around 2:00 AM because I was so cold. I opened the sleeper sofa and took the blanket and sheet from this bed. This helped but the room was still cold. The breakfast in the morning was average to below average in my opinion. When we came back from eating breakfast, our room was very cold again and the heat was off. These rooms are equipped with an energy saving device that senses when you are in the room. If it doesn't think you are in the room it will turn the heat down. This causes the rooms to be very cold at night and anytime you leave the room. It you stay in the room and move around a lot the room will become warm again. We tried the indoor pool but the chemical level was very high and the pool was very cool which made it hard to swim. When we checked out the person didn't even ask if we enjoyed our stay. I tried to talk to the person about our experience and he wasn't interested. I will not be staying here again. Our family travels a lot and this hotel is not worth a five rating even if the room had been warm.
Regarding extra blankets in the room, there are blankets stored in the dresser so it is unnecessary for a guest to take one from the sleeper sofa should he or she become cold during the night.
As it pertains to the indoor pool and the chemical level and temperature thereof...the Maintenance Department checks the water every morning and afternoon to ensure the correct chemical levels are in place throughout the day. Furthermore, the water is continually circulated in the pool and pumped through the heater so both temperature and chemical levels are maintained. We receive very few complaints at the hotel regarding the pool and have actually had several comments praising the facility and the water's lack of a chemical smell or feel.
I am pleased to state our breakfast amenity has been improved since 2004 when this individual stayed with us. The Comfort Inn & Suites now offers a free deluxe continental breakfast consisting of such items as: orange, apple, pineapple and cranberry juices; coffee, tea, hot chocolate, cappuccino and chai tea; yogurt; fresh fruit; boiled eggs; cork flakes, cheerios, raisin bran and hot oatmeal; assorted donuts and bagels with cream cheese; white or wheat toast and English muffins; hot biscuits and gravy; Fresh Belgium Waffles. I would invite the reviewer to take another trip to Branson, stay with us at the Comfort Inn & Suites again and enjoy our delicious, newly expanded breakfast spread!
Staying with us again would also present the opportunity for our front desk service agents to show this individual what they're really about, which is exceptional customer service. It saddened me to read that the reviewer was not interacted with properly at the time of his or her checkout. All front desk staff are trained to inquire about each guest's stay so if there were any problems we are immediately aware and changes can be made. There is no excuse for this not happening and I apologize to the reviewer. Again, I would invite him or her to stay with us a second time to experience the improvements made since 2004 that enabled the Comfort Inn & Suites to be one of three national finalists for the 2006 Choice Hotels Comfort Inn of the Year Award out of 1,430 Comfort Inns.
We will stay at Comfort Inn & Suites again!
We chose Comfort Inn & Suites because of the reviews on this site. I ignored the one - probably from a disgruntled employee.
The place was as clean as could be. The free breakfast was well worth eating (most are not). The evening staff was congenial at check in - but the morning staff was NOT very friendly!
I even gave them a very nice compliment and they acted as though I was invisible! I was not impressed by the morning staff at all. Far too busy to bother with guests. Sorry, but that attitude will kill your business. Then perhaps the earlier review is correct and they are overworked and underpaid - result? Disgruntled employees. Result? Fewer return guests.
Overall, we enjoyed our stay despite the front desk staff. THE PERSON IN THE GIFT SHOP WAS VERY SWEET AND HELPFUL! I think she would probably bend over backwards to please.
She can help with tickets, etc. Very nice person.
I tipped the cleaning lady. Cleanest room ever! People generally overlook tipping the cleaning ladies too often, I think. They are truly the ones who MAKE OR BREAK our stay.
We will probably stay here again - just because it is newer, very clean, quiet and has a nice atmosphere. 2 Qn beds was about $85 with tax. Not cheap, but about what we expected.
If we had been able to stay a Sat. night, we would have spent the $$$ and stayed at the Chateau just to enjoy their Sunday brunch. Maybe next time.....
We had an very nice stay at the Comfort Inn & Suites in Branson. The location was quiet and the view is awesome. We were greeted by colorful flowers outside and a rustic lobby inside. The staff were friendly and extremely helpful. Our room was clean and quiet. The indoor pool and hot tub were well-maintained and much enjoyed by our party after a long day of travel. The breakfast was good and there seemed to be something for everyone. I would definately recommend it to family and friends and anyone wanting a nice place to stay in Branson.
Best Kept Secret
We have been visiting Branson for over 30 years. We have traveled all over the U.S. The Comfort Inn is the cleanest, most secluded and friendliest motel in the entire area. I am afraid it is beginning to be found out. The rates have really jumped. It is nicer than any of the most expensive motels in the area. It is like a lodge in the Ozarks. One stay and you are hooked. We are constant visitors.
Worst Service Ever!
This hotel was dirty and noisy. Also, the owners (Myers) of this property are very dishonest people and are money gougers. They treat their employees like slaves and gouge their customers.
Regarding the comment that the hotel "was dirty and noisy," we apologize if the reviewer perceived his or her surroundings as such, but I find such an observation hard to accept due to the outstanding property the Comfort Inn & Suites is. As the newest hotel in Branson, it is of concrete construction, which yields soundproof rooms, rather than the cheaper "stick built" alternative that often leads to paper-thin-wall syndrome. A dedicated housekeeping staff committed to cleanliness perfection cleans the hotel's guest rooms and public areas. To ensure guest satisfaction regarding cleanliness, a "Quality Double Check" policy is followed where a second staff member checks each room after cleaning. Furthermore, as a member of the Choice Hotels franchise, the Comfort Inn & Suites is routinely inspected and evaluated based on several criteria, cleanliness included. In 2004 the hotel was awarded Choice Hotel's Gold Award for outstanding hospitality, which is tangible proof of the property's excellence.
Regarding the comment pertaining to the Myer family, I am curious to know how the reviewer gained such insight into their character by merely staying at a hotel owned and operated by Myer Hotels and likely not encountering any of them personally. Regardless, in the lodging business for 38 years, the Myer family has actively contributed to Branson's hospitality market for over 22 years and has received numerous accolades, including 50 national awards since 1993. It would have been impossible for them to achieve the business and lodging success they have if such accusations were accurate.
The Comfort Inn on Gretna was absolutely wonderful! The hotel is beautifully decorated and the service is some of the most efficient and cheerful that we have experienced! Too, as of this writing, it is on the "quieter side" of Branson--away from all the traffic, etc. Down the street from the hotel are the less expensive eateries like KFC and Subway to ensure a standard product for mealtimes when you don't want to spend as much. This is one of the nicest Comfort Inns we have stayed at and we have stayed at several. The Continental breakfasts are really morning feasts! Of course, they are not for those on the Atkins diet at all, but the others in your party will love it! Truly a very, very good hotel for the money!
Comfortable Comfort Inn
I would certainly reccomend the Comfort Inn on Gretna. I stayed there in Aigist for the second time. My husband and I decided to take our three grand daughters at the last minute. There was no additional charge and the Hotel is very "Family Friendly" We enjoyed the Continental Breakfast each morning before starting our day. The food was good and the lady in charge very capable. The staff was also effecient and friendly. A fun trip.
TripAdvisor Reviews Comfort Inn & Suites Branson Meadows
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