Comfort Inn & Suites Airport - American Way

4225 American Way, Memphis, Tennessee, 38118, United States | 2 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 2 star hotel, located on 4225 American Way, Memphis, is near Memphis Botanic Gardens- Hardin Hall, Dixon Gallery & Gardens, Audubon Park, and Newby's.
Map this hotel

Description

       

    Historical Traveler Reviews Comfort Inn & Suites Airport - American Way Memphis

    Made our trip!

    from

    The staff was amazing, very friendly. Thank-you Jackie at the breakfast bar your above and beyond. The rooms were very clean and roomy. We totally enjoyed our stay!!!!

    Extremely attentive staff

    from

    I chose this hotel based on the number of good reviews. They were right. The staff at this hotel goes well beyond mere courtesy. They were warm, friendly, and very attentive. Rooms were very clean. Nice fluffy towels. Although the surrounding area was somewhat of a concern, I think I would stay there again.

    Overall very impressed

    from

    The only thing that prevents me from rating this hotel as "excellent" was that the pool and pool area were a disaster. However, it could have been timing --I saw it at 6 am, and there appeared to have been a kids' birthday party in there the night before that the staff hadn't gotten around to cleaning up yet. I chose the hotel based on reviews here, and sure enough it's my dream road-trip or business-trip hotel, and even compares to some resort and casino hotels where I've stayed. Value price, all the in-room amenities (fridge and microwave in room, free ethernet high-speed internet, hair dryer, etc.), perfectly fine free breakfast bar, indoor pool and jacuzzi, and even an elegantly appointed lobby. My room and the whole hotel (except for pool area) were IMMACULATE! I thought the hotel was brand-new, but it's been there over three years. Staff was top-notch friendly and helpful, and hotel is very secure but not in too bad an area (considering).

    Better than expected

    from

    The overall hotel was nice we got help with our bags and the staff was friendly. The hotel was secure at night and didn't worry about my car. The only thing was you can tell part of hotel is older because we had to slam our room door closed everytime we left or entered. Downtown Memphis is not very far no longer than 10min. depending on traffic and construction. I actually liked the hotel and my stay. Did not eat at hotel but heard someone say food was good. Not many TV channels but who goes out of town to watch TV. No the planes did not bother our sleep.

    Great value, clean, quiet!

    from

    We stayed here overnight when we had an early flight the next morning. We thought the neighborhood was safe and fine, not a beautiful area, mostly commercial, but there was a Kroger down the road, so it was fine. The parking area had a gate around it. The staff was friendly and very nice. Our room was very clean and quiet. Good breakfast the next day (your usual, if you have stayed at a Holiday Inn Express) we had an airport shuttle at our service, about a six minute drive or so. Then when we came back, the shuttle picked us up and brought us to our car. Can't beat it. Great value for travellers!

    Great Deal, Very Pleasant Stay

    from

    Just came back from Memphis in May, during which time a buddy and I stayed at Holiday Inn Express for 2 nights. Extremely reasonably priced (65 bucks per night) included free continental breakfast and high speed internet (with their provided ethernet cable). Facility is very new and very clean, and I am picky! Room was quiet and well equipped. Breakfast is very simple, but free after all. Clientele, like most of Memphis, is pretty low rent, and I did not appreciate parents letting their kids run around without shoes or shirts in dining area (signs forbidding same not enforced by staff). Front desk staff was very nice and helpful but cleaning and other personnel were on auto pilot and had a somewhat surly, disenchanted air. That was my biggest complaint - these folks need to take a hint from the Ritz and do some customer service training. The pool and jacuzzi are housed in a surprisingly lovely atrium. Easy to get to from airport, and convenient to highway. The area is pretty dicey, however, but that is true of most of poor Memphis. No bad surprises and I would stay there again, assuming nothing was available closer to town (which was the case this time).

    Loved our Stay at Holiday Inn Express - American Way

    from

    We stayed at the Holiday Inn Express - American Way during the week of March 26th through March 31st. This is a wonderful hotel. The staff is awesome. The breakfast every morning was great. The rooms were very nice, clean and spacious. The pool and spa was really great, especially for the children. It was a very active pool, with many other guests and their kids playing. The kids just loved it. But the staff at this hotel really helped to make our stay in Memphis even more memorable and enjoyable.

    The staff of this hotel along with other people that we interacted with in Memphis was all so friendly. Memphis is one of the friendliest cities I have been to.

    Graceland was even more than I imagined and Sun Studios is a place not to miss. The people of Sun Studios were awesome and our tour guide really helped put Sun Studios on the top of the list for us.

    And for BBQ, don't miss out on Neely's, the food was absolutely great!!!

    All in all, this was an awesome vacation. I will definitely be back!!

    A very nice experience

    from

    My grandchildren, their mom's and I stayed in two rooms for 6 nights. The rooms were large, well-appointed, very clean and well located to all of our site-seeing needs. Although the area is a bit questionable, as a good deal of memphis seems to be, we felt safe and secure at this location. The motel was new and welcoming. The staff was the most accomodating and friendly as I have ever seen. They remembered your name and referred to you by it; when asked a question they not only answered it but went over and above what was necessary to assist you! They seemed to honestly be interested in the quality of your stay. Over the 6 days we had numerous conversations/interactions with the staff members that were friendly, informative and even comical. A great experience! The breakfast was adequate and the indoor pool/spa kept the children entertained. I absolutely recommend this motel and would return there.

    Great- loved the staff

    from

    Nice hotel. Area is not the best, but the staff totally are! Very clean and comfortable. Breakfast made waking up early not such a chore!

    Loved the Jacuzzi Suite

    from

    A very nice little hotel. Pleasant staff. Nice continental breakfast.

    Indoor pool, hot tub, exercise room. Loved the $89 jacuzzi suite!!

    Though it's not really the kind of suite you'd want to share with someone else, as the jacuzzi is right in the "living room," but it was very relaxing for the two of us. Located in East Memphis, but convient to I-240 to get downtown or wherever.

    TripAdvisor Reviews Comfort Inn & Suites Airport - American Way Memphis

    3.50 of 5 stars Very Good
     

    Travel Blogs from Memphis

    Freedom for all.

    A travel blog entry by kerryl85 on Aug 13, 2014

    After visiting 'The king of rock and roll' yesterday, it seemed only fair to visit the other king in Memphis today- ML King that is. We did in fact try and visit the civil rights museum yesterday only to find that it didn't open on a Tuesday, which was why we visited Graceland a day earlier than originally planned. A quick word about Graceland - home of course to Elvis Presley. I have to say I was sceptical at first. I'm not a huge fan of ...

    Restaurants (May 14-20)

    A travel blog entry by ranlo on May 20, 2014

    13 photos

    ... very good. Spare ribs very good. Baby Back ribs fantastic; loved them "muddy," which is with a dry rub with their glaze--the best ever if you like sweet glaze.










    Rockabilly's Burger Shop at Graceland--burger and patty melt very good.


    Krispy Kreme Donuts--Bad news for trying to eat healthy in the morning. A factory store ...

    Civil Rights Struggle

    A travel blog entry by honestman on Apr 14, 2014

    3 comments, 8 photos

    ... Jim Crow (that's what they called the segregation laws) as a number of people wanted to know who he was. In the 1920's a white actor called Thomas Rice appeared on stage in NY 'blacked up" as an exaggerated stereotypical black man, called Jin Crow. The laws were so named as they discriminated against people because of colour.

    For info, black men were free to vote from 1863, while white woman didn't get the vote until 1920!!! We, white men, have a lot to answer ...

    Our adventure as seen through Facebook - Memphis

    A travel blog entry by dave-paula on Oct 07, 2013

    6 photos

    ... What better way to finish the night then a hot bubble bath, vintage port and chocolates! Can not recommend River Inn of Harbor Town highly enough if you ever get ...

    Down at the End of Lonely Street

    A travel blog entry by ritaluther on Apr 21, 2013

    2 comments, 5 photos

    ... We decided we wanted some real Memphis food so went to Silky Sullivans and had some barbequed shrimp. Very good!!! It was interesting but to be honest I liked downtown Nashville better. We felt a little overcome by the rowdy crowd.

    Tomorrow we are going to tour Graceland, Sun Studios, and check out the ducks at the Peabody Hotel. If we can find the time, we will go to the Civil Rights Museum. ...