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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
- Fitness/Health center
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TravelPod Member ReviewsComfort Inn Long Island City
Stayed here for 3 nights. Nice hotel situated in a slightly run down part of town. Hotel has with decent amenities, Room was clean and tidy and staff were very friendly. Breakfast was good. Perhaps the best thing about the hotel is the access to the city. Just 2 mins walk to the subway, and a 10 min ride into the center of manhatten!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Though it is a short subway ride away to the heart of Manhattan, I was unprepared for all the stairs at the subway stop with all my luggage. Location is not the best of neighborhoods either. I decided to be back before dark each night because I was strictly using the subway.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Comfort Inn Long Island City
Great Value and Great Staff
My husband, myself, and our 2 kids (12 and 6) stayed at the Comfort Inn Long Island City July 4-6. The rooms are a little bit small as was noted in previous reviews but very clean and adequately furnished. The location was great with the subway just a short walk and only 5 minutes to Manhattan. Parking could be an issue if you drive there, but we really lucked out with a parking spot on the street directly in front of the hotel. I managed to get an excellent summer break rate of 89.00 per night, which I think was a steal compared to the prices of downtown Manhattan properties.
I can't say enough about the staff. They were very friendly and helpful. They even escorted us and the other hotel guests to the roof to watch the Fireworks over Manhattan. David even made a print-out for us on directions to Philadelphia and the important sites to see.
If/when we return to New York, I would definitely stay at the Comfort Inn again.
A Vote Of Satisfaction
We were very pleased with this facility. The rooms were small . . . but clean. The manager and all personnel were exceptionally warm, courteous and helpful. As expressed by others, we were a bit concerned about the safety of the area. However, in the evening we walked one block toward the small stores and felt completely safe in daylight. We appreciated that there was 24-hour door security. Close proximity to Manhattan was a definite plus.
We stayed two nights and were very pleased with accommodations, as well as personnel. The continental breakfast was adequate. We were happy to have coffee/tea available 24 hours a day. It's a great value for the money!
You Get What you pay for!!
Rather than spending several paragraphs warning you about the hotel and their staff (except for hotel security) and pointing out their high speed internet was a myth during my stay. I will not warn you about the extremely small rooms that occasioanly smelled like urine or the car service which is undependable and expensive (but is the only choice since not even cabs will go into this area). I would be remiss in wasting my time in pointing out there are no restauarants within walking distance and even less parking. Sharing with you that getting an ironing board and iron is slightly harder than finding noah's ark would just be a mistake. So, please stay here enjoy your stay and the service of the oh so helpful staff....lol
NYC Area's Best Kept Secret!
I had to book a 6-night stay in New York City for me and a friend recently and was shocked at how expensive hotels there cost! Most of the ones under $150 had horrible reviews here or were glorified hostels. Thanks to TripAdvisor, I found the Comfort Inn in Long Island City, which ended up costing us under $130 per night, including taxes, which was a relative steal.
The hotel is in a very convenient part of Queens, because it's less than a block from the Queensboro Plaza train stop, where you can board the N/W and 7 trains. We were apartment-hunting in Astoria, so this made it very easy, because we'd just take the N/W train straight up and be there in minutes. You can take the same train in the opposite direction and get to Manhattan very quickly too.
When we first arrived at the Comfort Inn, I was a little leary because it's not in the best part of town. However, the longer we stayed and the more I walked around, I realized that the area is in a state of change. The hotel is surrounded by old warehouses, tiny grungy convenience stores, hole-in-the-wall fast food restaurants, and a taxi-cab repair shop. But there's also a gleaming Citibank skyscraper, a new HSBC bank office, and other seemingly misplaced, new businesses. I read an article stating that Queens is going to become the next hip area, and that one of the first signs is the revitalization of Long Island City, which explains everything.
As soon as I walked into the Comfort Inn, I was struck at how new it was--it was quite a contrast to the mostly grungy, industrial area around it. A previous reviewer called it an oasis, which is the perfect word. The receptionist was exceedingly helpful--he gave us subway maps and went beyond the call of duty by giving us tips on how to use it. We already knew because we had been to NYC before, but we let him because it was so nice of him and he seemed eager to do it. I'm thankful we did, because he told us to avoid one of the local train stops because it was in a dangerous area--good tip!
In addition to the reception area, the lobby also had two modern couches and a few steps up from there was the breakfast bar area--a light and airy cafe-like area with a few tables and chairs where they provide free continental breakfast from 6-10am. We never got up early enough to try it though, so I can't comment on it. There's also juice and coffee machines. The coffee machine is awesome if you are like me and like gadgets because you can select from a number of drinks (coffee, tea, hot chocolate, cappucino, etc.) and it makes them for you on the spot. For coffee, it drops the grinded coffee and brews and extrudes it for you (almost like French-press style) and you can see everything because it's see-through. I'm a coffee snob and the coffee is much better tasting than what you get from those cheap vending machines you see in other places, or coffee that's been sitting in a pot for hours. Coffee and tea are free from this machine 24 hours a day, and other drinks are 75 cents.
Our room was on a non-smoking floor and had one queen bed. It happened to be handicapped-accessible but still quite small, but we didn't care. It was spotless and smelled new, and there was soap, shampoo, body lotion, and Kleenex in the bathroom (I didn't expect any amenities at this price). My favorite part was that there was FREE high-speed internet access in the room! That wasn't clearly stated at their website, so it was a very pleasant surprise, since I had to use the web a lot while there to look for apartments. We didn't have an ethernet cable, so they lent us one (just be sure to return it otherwise you get charged $20). The room was very comfortable and consisted of a bed, two nighstands, a short coat closet with safe (you swipe your credit card and get charged $2 a day if you use it), a desk with chair, 2 phones, an alarm clock, an electronic heater/AC/fan combo unit with digital thermostat, and a large remote-controlled TV with cable (not a whole lot of channels but they did have HBO). The bathroom had a fan and full bath/shower with nice stone walls.
Another terrific perk was that there was a "business center." We laughed at the term when we saw the center because it was just a corner of the fitness room with a computer and a printer, but it turned out to be a life-saver because I had to print some materials and they had a new HP laser printer there. The computer has a high-speed internet connection too. I just wish they had Microsoft Office on it, but since they didn't I just plugged their printer into my laptop and printer from there. We didn't use the fitness center, but that consisted of a treadmill, a stair-climber, a bike, and a water-cooler. Not bad for this price.
Security in the hotel is top-notch. There's a guard at the door 24 hours a day, and the door is always locked, so when you leave, in order to get back in, either the receptionist buzzes you in or the guard opens the door for you. We went in and out so much that they recognized us quickly, but if they don't, they're supposed to ask for your room key before you're allowed further in the hotel. Guests have to sign in. Someone was always around, so we never got stuck outside the hotel. The area can be a little creepy at night, but we didn't have any bad experiences. One night I had to walk to a nearby ATM to withdraw a large sum, so I was a little scared walking back, but the area was pretty dead and I didn't encounter any shady characters. You just have to use common sense and be alert as with any urban area.
There isn't a good selection of restaurants in the area, so you'll probably have to use the train to get to find a good full-service one (Astoria, which is minutes away, has tons of awesome and cheap ones, many ethnic). Within a block from the hotel you'll find a few little mom-and-pop stores and a Dunkin Donuts/Baskin Robbins. Right across the street there's a 24-hour hole in the wall greek-owned fast food place that has surprisingly good and dirt cheap food. You can get a slice of pizza for 99 cents, a western omelet with potatoes and toast for around $4, and some absolutely shockingly good greek salad and spinach and feta pie (I'm greek, so trust me, they were tasty!)
There is a 24-hour shuttle than you can take to/from either LaGuardia or JFK airports. We took it to LaGuardia and it cost $15, which they put on your bill.
Overall, the hotel was a pleasure. There were many free perks, the staff was friendly and helpful (the cleaning staff was especially sweet), and the location is awesome. Why should you pay so much for a Manhattan hotel when you can save a bundle right here and be just a few minutes away from all the fun?
We stayed here for four nights in spring of 2005. The hotel is located right across the Queensboro bridge from Manhattan. (In fact, you can see it easily from the bridge, which is a good way to explain the location to a taxi driver.) There is a subway stop (#7 purple line) right around the corner, and the ride to Times Square is only about 10 minutes. By taxi, it's about $10.
The neighborhood is "not very scenic", but perfectly safe by day. Late at night, a woman might feel more comfortable returning by taxi rather than walking alone from the subway stop. The hotel has a security guard watching the front area, and we left our car parked outside for five days with no concerns.
The rooms were like any other Comfort Inn; clean, reasonably sized, nothing fancy. They have free ethernet internet access, which was very helpful for finding attractions using my laptop. I can't comment on the continental breakfast, as it was always over by the time we were up.
Lastly, I should mention that the hotel staff were unusually friendly, informed, and eager to help. Our stay averaged to about $135/night, and by NY standards, it was an unbeatable deal.
VERY impressed with this place. Can only reiterate what (most) previous reviewers have written. Yes, the rooms are tiny, but try getting anything better for the price! And the neighbourhood is not that much of a worry (unless you've lived your entire life in a gated community...) Comfortable beds, spotlessly clean facilities; free workout room and internet facilities are a bonus.
The only thing that stops me giving them 5/5: the desk clerk forgot to give back my drivers license which he took for ID purposes on check-in, which I didn't discover until I was at the airport on my way out, and when I called them to have it sent to me there, they charged my credit card for the cost of the car to send it to me. Thought that was a bit rude, since it was their oversight to begin with....but other than that, a fabulous hotel, and I'll be staying there again.
Happy to have stayed here, would stay here again.
I stayed here for 2 nights on Oct. 22, 2004
This is a must for travelers on a tight budget who don't want to pay the outrageous prices for Manhatten hotels of less quality. This hotel is pretty new and you can tell when you walk up to the building. I was very impressed with the cleaniness of the lobby, room and the friendly staff. The rooms are smaller then those of other hotels outside NYC, but functional. There were clean linens and towels. Toiletries were provided in the bathroom. There was always security personnel at the door each night. We traveled to the hotel from the airport by subway and there stop (Queensboro Plaza) is a 1/2 block to the hotel, if that. Riding the N,W or #7 trains from Queensboro Plaza. There convieniantly located 5 stops by subway to the Times Square 42nd St stop ( Where you can transfer to any # of trains heading all over Manhatten and the outer bouroughs). The neighborhood is ethinically mixed and there are a couple of fast food joints. Although for some, this neighborhood may not look safe, depending on what your used to. For 2 single gals we felt safe here and traveled alot by subway to and from at night. There are lots of people around the area and in the subway. The morning of our departure we took the car service to JFK (availble to hotel guests for $18 each way to and from area airports) they were prompt and friendly. In closing our stay here was great and I would definantly stay here on my next trip to NYC.
Great value and good quality
I stayed in this hotel for one evening, and as soon as you enter you know it was very recently built. All the rooms are very clean and new but very small, so if you're looking to spend a long time in your room or have a long stay (like over a week..) then I would recommend elsewhere. However, it's a great hotel and I had no problems, and above all, it is VERY cheap. The neighborhood ain't exactly pretty, but I came back to my room past midnight and wasn't too worried, the area has a fairly major road running through it and it was filled with cars. The hotel is about a 30 sec walk from a subway stop, so really no problem. Great hotel,however the manager let himself into my room while I was in it, claiming he needed to "verify someone was in the room". That knocked it off from a 5/5 in my book.
Front desk lied to me
Woke me up at 3:30 in the morning to tell me my window was open too wide but could not bring me a bucket of ice when the ice machine on my floor was out of service, in spite of the fact that they new the machine was out of service
They charge like they are a real hotel, they should charge by the hour like most roach motels.
Clean, safe, cheap budget hotel
For our first trip to New York City, we were very concerned about finding a reasonably-priced hotel relatively near the main attractions (i.e.-Manhattan). After looking at online reviews for several cheap hotels within Manhattan itself (and finding that anything under $120/night was a rat-infested flop house), we started checking other nearby boroughs. Thank God we did! This Comfort Inn is in Long Island City, literally one block away from a major subway stop. On the subway, midtown Manhattan is just three stops away(less than a 10-minute trip).
Now to be perfectly honest, the hotel is not in an upscale neighborhood. In fact, it's not impressive at all to look at. BUT, the hotel itself is new(I think it was built in 2003), and well-kept. It is secure(you can't enter unless the front desk clerk buzzes you in-and one is always on-duty) and it is very clean. Also there seemed to always be a security guard on-duty.
A very basic breakfast is included each morning. They call it a "deluxe" breakfast but it is basically donuts, juice, toast, and cereal. Still, you can eat as much as you want and it's a great way to start your day with energy.
The one major drawback: the rooms are VERY small! We had booked a standard room with two double beds. Unfortunately, they had overbooked that type of room. They were very apologetic about it and offered to upgrade us to a deluxe room with a single king-sized bed, plus a roll-away bed. We were satisfied with this because we thought "Hey, we get a DELUXE room!". Bottom line: there was barely enough space in the room to even open the roll-away! We mentioned the small size of the room to the security guard and he said, "You should see the standard rooms. They're even smaller". So, don't expect a lot of space.
Still, the place was clean, safe, conveniently located, and, most importantly, CHEAP. If this is your priority, you can't do much better from what I've seen.