Great Location but we had some problems....

Comfort Inn - 42W 34th Street

Fab location - easy walking distance to Empire State Building, Macys etc.

We had some problems with our room, hotel thought we were arriving a day later than booked, so we had to move twice. Also had booked and paid for a room with 2 doubles - but inspite of being promised this would be available by 2 different staff members, this never materialised. The manager was nowhere to be seen - very poor customer service, very frustrating for us & some staff were downright rude!

Room was ok - basic, but clean(ish). Enough hot water for showers etc. Free breakfast - juice, cereals, bagels, tea, coffee was fine.

Wouldn't stay here again, but thats just because of terrible service we experienced.

Great Hotel, Great Price, OK Location

After originally booking up and arriving at West End Studios, and being faced with what can only be described as a bomb-site of a hotel room, we immediately checkout out and hauled our suitcases (through the rain!) downtown to try and find a hotel that would put us up for our ten day stay. After trying a few and being turned away we eventually arrived at a Comfort Inn, they unfortunately had no room at the Inn (!) but told us of another Comfort Inn within walking distance. So again, we set off in the rain with suitcases in tow and finally arrived at our Comfort Inn on 36th Street/9th Avenue. They staff were SO helpful. They were very understanding of our plight and I think took pity on us! (Well, we did look like drowned rats by now!) They provided the three of us with a room and extra bedding to accommodate us. The free breakfast the following morning was very welcome. Although it was only a choice cereal, breads, bagels, fruit and preserves it set us up for the rest of the day and on our return there was always tea/coffee facilities available in the lobby. (We even made up our own packed lunches from the breakfast selection each day to take with us!)

Half way through our stay we had to be moved to another room, as our original room had been booked out for a couple of nights, but we were then reinstated to the previous room (which had a fantastic view of the city at night) for the remainder of our stay. Although the rooms weren't huge, they were fine for us to use as a base, and very comfortable. Including: wardrobes, TV, desk, phone, tea/coffee/hot chocolate facilities, bath/shower room and the all-important air conditioning.

The location of the Comfort Inn was OK too. Although it wasn't situated right in the heart of the city, it was only a short walk to the subway, which we welcomed each morning after filling our faces with the free breakfast! We were within easy walking distance of the Empire State Building, Macy's, Madison Square Gardens and only about half a mile away from Times Square.

All in all this hotel was perfect and we will definitely chose a Comfort Inn when we go to New York next year, although we'll book ahead and chose one nearer to Times Square, or maybe further downtown by the financial district.

But after all our problems initially with West End Studios (see my review) it was a real delight to find helpful, friendly staff who were only too pleased to help us out in our time of need!! And it made our stay in New York an absolute delight instead of the absolute nightmare we originally thought it was going to be.

Good Hotel for Great Rate!

Visited NYC during Easter weekend & found a rate of $125 - was not disappointed. Location is excellent & while there are no restaurants close by, it's a short walk to Times Square area, 34th St., etc. Check-in was quick, front desk staff were friendly & helpful. The hotel utilizes an outside parking facility behind the hotel, where we parked our car for the reduced rate of $17/day (hotel must validate your stub).The building is 15 stories tall, but narrow - there are only 4 rooms on each floor. Rooms were small but very neat and clean. We had a double with 2 comfy twins. It appeared as if they recently renovated, the wallpaper was fresh, and the linens & carpet were clean. There was a desk/mirror, bedside table, armoire with a TV in it, extra pillows, and a small closet. The bathroom was spacious for such a small room, with plenty of counterspace. The only flaw was the paint around the showerhead was chipping, and the shower nozzle was hard to figure out.We had a room on the 14th floor, and while we heard no noise from neighbors, (the hotel was fully booked that weekend) there was plenty of elevator noise since our room #1400 was flush against the elevator. If you don't want to hear the hydraulics of the elevator going up & down all night, don't accept a room that ends in "00." Rooms that end in either 03 or 04 would be preferrable as they are further down the hallway.The complimentary breakfast was typical & convenient (cereal, fruit, OJ, mini-muffins, bagels, etc.) with complimentary USA Todays which were available at the front desk. Overall, very good hotel for the money & location - would definitely stay there again.

Dodgey Location

The location of this hotel is a bit dodgey for late night walking. We found that the hotel was on a side street with a flop house mission next door and not much open if you are walking on 36th from 5th or 6th avenues. The rooms are small but if it's a clean bed and clean bathroom you need then this is your spot. The continental breakfast included in the price is reasonable enouph to fill you up until midday. All in all - good price, clean room, free breakfast.

A great find!

3 girls in the Big Apple for shopping, sightseeing, wining and dining!

We wanted a clean, comfortable hotel in a convenient location that didn't cost the earth. We got just that and more! Rooms were spotless, and roomier than we expected for NYC, breakfast was more than adequate to set you up for a day pounding the streets and staff were helpful and pleasant. Alex on front desk was a star in helping us plan our itinerary, and we had many an appertif in Brendans bar before hitting the road. Location could not be beaten. Excellent all round, great value for money, would definately recommend and would return without a doubt, (and we're not easy to please!)

Can't find better staff anywhere!!

I was a little nervous when booking this hotel, because it is fairly new and not many reviews. However, I cannot adequately express how wonderful all of the hotel clerks and staff were. Rooms are small but have great ammenities for their size. Prices absolutely fantastic. What was missing in elaborate decor was certainly made up for by the treatment we received. Wouldn't hesitate to recommend and will go back.

Can't say enough good about it!!!!

First visit to new york

1|12|2003 just returned from a girls shopping trip to new york everything was fantastic the sights shops and hotel all great cant wait to go again and again and again staff in hotel couldnt be more helpfull food and rooms all very good and exellent value taxi good and cheap go to outlet village for good bargains and soho chinatown for any designer bag you can think of for about 20 to 40 pound .great

Good price, convenient to public transportation

When I entered this hotel and saw the frayed carpeting in the lobby, I thought what have I gotten myself into. Despited the worn condition of the lobby, the room, though small, was newly renovated with very comfortable beds. The bathroom was large by NYC standards and you could actually move around without bumping into yourself. The room was very soundproof. The elevators were a bit slow and small for anyone who is claustrophobic. The location is close to both the metro and bus transportation which we used exclusively. Those who have business in the fashion district will find it convenient and those who are shopping at Macy's will be just a block away. Madison Square Garden is close as well. The staff was very helpful in responding to questions about getting around the city. A drawback is there aren't many restaurants within a few blocks. The continental breakfast is basic with cereal, muffins juice and coffee. I would stay here again as it is an excellent value.

NYC's Best Kept Secret - Great Room and Service at Rock Bottom Prices

The Comfort Inn New York is an excellent hotel value in a city where such a thing is all too rare. The rooms are quite clean and comfortable and are spacious enough where you can easily move around (and several of the rooms are handicap accessible). What makes the Comfort Inn stand out from other NYC hotels in the same price range is the amenities.

Each room has an iron/ironing board, blow dryer and coffee maker. A complimentary continental breakfast is served every morning and you can get free juice, coffee and tea 24 hours a day. If you need to chek e-mail, free internet access is available in the lobby and you can grab a free copy of USA Today from the front desk. The staff is very friendly and helpful, and are happy to help you with your sightseeing plans. If you want a room with a phenomenal view of midtown Manhattan, be sure to get a room ending with the numbers "01" or "02" on floors 12 and up. The best hotel bargain in NYC, but let's keep it our little secret.

Perfect for a few days in the big apple

This was a great, no frills, budget hotel. Exactly what I was looking for. I had trouble finding reviews on it before I booked it, but I booked anyway, due to the price (this is a VERY inexpensive NYC hotel), hoping I would be pleasantly surprised - and I totally was. It is in a great location (especially if you come in via bus to Port Authority, we walked there in less then 5 minutes). It is also less then a 5 minute walk from all the action on 34th st (and subway access). Check-in & check-out took all of 60 seconds each, the front desk staff was very nice and helpful. Admittedly, our room was tiny, but in NYC you shouldn't be in your room except to sleep & shower! There is just TOO much to do! The room was very clean and the bathroom was of a nice size (had a large tub & hairdryer). The air conditioner worked great. Also, there was a free breakfast every morning of donuts, muffins, coffee & juice. The hotel was not too crowded and wasn't in a noisy area. I will definitely stay here the next time I travel to NYC.