Colony Hotel And Cabana Club
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Historical Traveler Reviews Colony Hotel And Cabana Club Delray Beach
Better than expected and a lot of fun!
We just returned from attending a wedding in Delray Beach this weekend where the majority of the folks attending the wedding stayed at the Colony. Well, we had a fabulous time! I was expecting to be very disappointed in the hotel based upon the previous reviews but I was pleasantly surprised. The hotel has a lot of character being a historic site and I just loved the bright colors. In my opinion, you'll enjoy yourself here if you know what you are getting into. To put things in perspective, when traveling for business I prefer to stay at Westins and W hotels and when traveling on personal vacation prefer b&b's.
We stayed on the first floor in a King Superior room
#1 - Very comfortable mattress -- must have changed from an earlier review in June; the mattress was king-sized pillow-top mattress similar to Westin's Heavenly beds.
#2 - Air conditioner in this room was very strong and very quiet -- it was a wall unit. I did hear from few others that they had a loud one, but ours was quieter than the one we have at home
#3 - Great location for shopping and eatting -- being right on Atlantic Ave. there are a ton of great restaurants & bars in walking distance
#4 - You could have cocktails on the patio in front of the hotel and on weekends they had music & dancing. This was a ball with everyone from the wedding.
#5 - Great continental breakfast provided off the lobby including cereal, muffins, toast, fruit, yogurt, granola, scrambled eggs, and either bacon or sausage
#1 - Very noisy floors (hard wood) in the corridors so you could hear everyone walking (stumbling? :) ) back to their rooms after the bars/restaurants/weddings were over. Also, if you're a light sleeper you could be woken up by the guests staying above you.
#2 - Not a great location for beach lovers -- it's not right on the beach but you can either take a 10 minute walk up Atlantic Avenue to the DelRay Beach public beach area or drive over to the Colony hotel's private beach club. This is a great beach tho and worth driving to (I think there is a shuttle).
#3 - No air conditioning in the common areas in the lobby and lobby bar area and this can get stuffy (but the hallways to the rooms did seem to have AC)
#4 - Rooms were a little small - but, hey, hotels of this era had smaller rooms.
All in all - we really enjoyed our stay here. It's really a great place to stay with a big group of friends. The main reason I wouldn't stay again is its location to the beach -- I love being able to walk out my door onto the beach (or, at least, across the street).
Shabby Chic, Just Shabby
Have had the opportunity to stay at The Colony three times, last time over the 2004 Chrismas Vacation Week. Upon arrival on December 28th, drove to the Cabana Club to find out that the saltwater pool had sprung a leak and might not be operational until January 1. They did have it fixed by the 30th, so we could swim. At lunch at the Club we were told that you now had to pay for the side with your sandwich which had previously included cole slaw or potato salad. Chips were not available until January! The ladies dressing room was under construction and twice I returned a large double edge utility razor that had been left on the countertop.
My room was not dusted the entire time of my stay and the electrical system to switch on the lights in the bathroom required a great degree of fine motor coordination to remain operational.
I should note that we did receive a 10% discount for the day that the pool was not operational.
The property requires an undetermined infusion of cash to retain it's name and charm. Until this occurs, do yourself a favor and stay elswhere.
What air conditioning?
Firstly, I'm being generous with my rating here. I could have gone for "Terrible"...but the fact is that I wasn't severely injured or food poisoned during my stay at The Colony.
Now, to those problems...
#1: THE ELEVATOR. After check-in, the charming "Brenda" led us to our "suite." (FYI This was a business trip. My colleague and I had separate rooms, but a shared bathroom.) Brenda kindly informed us that the elevator dated from 1926. The next morning, my colleague got stuck in the lift. (Incidentally, she had a bird caught in her scarf at the time, but we won't dwell on that). When she called for help, she was met with a gruff assistant who reprimanded her for attempting to use the lift without a staff member. (Nice of Brenda to have warned us about that staff policy...)
#2: THE AIR CON. "What air conditioning?" you might ask on first arrival. You won't find it on the ground floor (dress light for breakfast). Or on the stairs (let's hope you can grab a staff member to take you in the lift). Thankfully, your bedroom will have it...or whatever version was on the market in 1926. I had mine on "auto" the first night and woke up EVERY time it kicked in...CHUG-chug-chug-chug... The noise still haunts me.
#3: THE BEACH CABANA CLUB. I have not the words to voice my sheer disappointment on arrival at the "tropical beach club." Firstly, don't walk there. It's a mile and a half away...unbearable in Delray heat. Secondly, don't expect any services. Yes, there is a staff member onsite...but it's not his/her job to assist you. Do not annoy him with your menial requests. Thirdly, just because there's a number of strategically-positioned restaurant/sandwich bar flyers by the phone, don't assume these people will deliver.
#4: THE STAFF. We've got a book in our office with the title "Delivering Knock Your Socks Off Service." I'm considering sending a copy to the staff of The Colony (maybe I'll hold off til Christmas). I couldn't figure them out. Maybe they're all just vying for "Sarkiest Employee of the Year 2004." My best memory:
My friend: How much would a taxi from here to West Palm Beach cost?
Staff member: Oh...at least three million dollars.
Granted he did make a photocopy of the bus timetable and a map for us...though, I remember noting, in far more time than it took my dentist to pull two wisdom teeth. (And, in his superfast copying time, he managed to cut off our area of interest from the map.)
#5. THE BACK DOOR. On the last night of our stay, a taxi driver dropped us at the back of the hotel. Trust me, you don't want to come through this way.
Looking forward to a repeat trip
Spent one night there in early August. The Colony is a grand, beautiful hotel, just as promised. I understand how the hardwood floors would be loud if they hotel was busy, but the early August weather made for a low occupancy rate. A buffet breakfast was served in the lobby area; the food was good, hot, and even served on real plates. While each room had a window a/c unit, I found that running the a/c covered up any street noise. The only complaint I had with my room was that it had a musty odor, similar to a hunting or lake lodge.
Will never go back
Two winters ago we stayed at the Colony and had a wonderful time. The staff was great and we had a lovely room. The building itself has lots of charm. We thought we would stay there whenever we were in town.
This past visit, however, was awful. We were told that we would be in a quiet part of the hotel. Instead our room faced onto noisy Atlantic Avenue. Starting about 5:00 p.m. was the sound of jackhammers that wouldn't stop. In addition, throughout the night we heard the sounds of trains coming through and the loud tooting of their horns.
Further, although we asked over six months in advance for a king-sized bed, we ended up with 2 twin beds pushed together with a king-sized sheet. The mattress was awful and everytime I turned I felt like I was sleeping on a waterbed.
The experience was so bad that first thing in the morning we checked out even though we were originally going to stay 2 nights. I would never go back.
Enjoyed 1 night stay
Stayed in hotel May 2004. Location of hotel is great. The hotel is in the heart of downtown Delray. The hotel also has a beach club which we spent a couple hours at. We stayed in a superior queen room. The room was not huge but adequate. Rooms have a single window air conditioner which is noisy and barely manages to keep the room cool. We managed to sleep well though the night though. Friends stayed in the larger 2 bedroom room which was very nice. Would recommend this if you don't mind sharing a bathroom between the 2 bedrooms. There's a large seating area in one of the rooms. The hotel has an old fashioned elevator which can only be operated by the staff. Sometimes it was annoying to have to wait to use the elevator but not the end of the world. The hotel has a lot of history and that was very interesting. This was our first stay at the hotel.
(Mostly) Good Experience
There was some confusion with the room rate we had been quoted when we called to make our reservation several months ago. When we checked in, we discovered that the rate they were going to charge us was significantly higher. We spoke to the manager who grudgingly agreed to give us a "lower" rate -- but not the rate we were originally quoted (although that was documented in their computer system).
Once we got beyond that, we were generally pleased with our stay. The full breakfast each morning was a welcome surprise. The room (Historic King) was nicely decorated and clean. It was noisy at night, though -- with guest going up and down the stairs.
The Cabana Club was our favorite part. It was a little run down, but overall very relaxing and quiet. The saltwater pool was delightful.
I'd probably come back -- but more than likely would probably try another place first. That mix up with the rates left a bad taste in my mouth.
Some charm but dated and noisy
Recently stayed at the Colony on business. This hotel may have some charm for some people on vacation but all in all, it does not meet standards for business travellers. The combination of its central location with old windows,(that don't completely shut up) makes it such that the noisy and rowdy traffic at night will awake you. You can also hear what is going on in your neighbors' rooms. The hardwood flors throughout also don't help with the noise factor. The hotel is clean but in need of a revitalization. One can feel money has not been pouring into this place lately. The staff is friendly, but the service is no more than standard. There is a feel that the place is not tightly run. All in all, with the great choice one has in Florida for places to stay, I would look elsewhere. Not worth the money.
My husband and I have stayed at The Colony every year for the past 5 yrs. and it's always comfortable, clean and welcoming. The location is perfect for walking through the ever-changing downtown area. The staff is always friendly and helpful. It's a low key, funky, slightly retro styled hotel that is very fairly priced. The front porch is perfect for people watching. The brightly painted halls don't reflect the clean and calmer sleeping rooms. Food service needs some upgrading, but it doesn't affect us ---there are so many good places to eat within a two block radius it's hard to choose. As far as we're concerned, The Colony IS Delray Beach. S & G
I would like to go back again
We booked a queen size room at the hotel for two days for our honeymoon trip to Florida. When we arrived I was struck by the history surrounding the hotel. When you enter, there are wicker chairs and tables in the lobby which gives the place a homey, welcoming feel. The concierge was very nice and gave us a brief history of the hotel as well as suggestions of good places to dine. Also, when he found out we were on our honeymoon, he upgraded us to a king size bed room at no extra charge!He even took our suitcases up for us in the antique elevator, which was very neat.The hotel is from the 1920's and is painted in funky tropical colors. It is very well kept and is a historical landmark.Since we were staying in the off season the restaurant wasn't open but the restaurants the front desk suggested were awesome. The private beach was exactly that; private. I saw maybe 5 people there the whole time. We relaxed and swam and slept in the hammocks under the palm trees.I would like to go back again, in fact we stayed an extra night.
TripAdvisor Reviews Colony Hotel And Cabana Club Delray Beach
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