BEST WESTERN PLUS Oceanfront Virginia Beach
How has this hotel rated in the past?
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
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Historical Traveler Reviews BEST WESTERN PLUS Oceanfront Virginia Beach
Was great when they werent so overpriced
My family stayed here on our first trip to Va. Beach, we go every year.
we were happy with Colonial Inn, we stayed there in 2001, since then the price has gone thru the roof. I thought that since the rooms were clean and spacious enough for a family of 4 to stay comfortably that is was well worth the price we paid but now since it has gone up there is nothing to separate it from the other overpriced nothing special places.
Go there and enjoy!
We have stayed at the Inn on several occasions, initially because of a recommendation and after because we have not had a bad experience there. The staff is wonderful and when we mentioned that our daughter was going to a local college, one of the staff offered her home number to our daughter in case she needed anything or needed to find something around the area. That's going the extra mile. Our rooms are always clean and the view of the ocean when you wake up in the morning is worth the trip.
Would not recommend
We stayed at Colonial Inn on VB. This was one of the least expensive beachfront properties when I was planning this trip. Personally, I would not stay there again but I will start with the positive. The location on the boardwalk was fine. The hotel had private oceanfront balconies. The room and air conditioner did not smell. We had two rooms so our teenage boys had their own room. The hotel is advertised as newly renovated rooms. The bathrooms in both rooms were in need of renovations. The rest of the room was okay regarding quality of furniture, etc. Cleanliness was not a priority throughout this hotel.
When I opened the balcony window curtains the windows looked like they had not been cleaned in a while. There were nose and who knows what kind of prints. The table had food stains. I could clean them myself so it was not furniture damage just dried up stains. The bathrooms needed a "corners and edges" kind of cleaning and there was a undetermined stain on the bathroom door. The rug could have used a washing. I called the manager and voiced my complaints and he sent up housekeeping. She arrived with a rag and spray bottle sipping her large soda. Her attitude was poor. She did clean up but I was behind her making sure it was to my satisfaction. I found these problems in both of our rooms so I guess cleanliness is not a priority. I walked over the to Rite Aid and bought a can of lysol and sprayed surfaces on our rooms. I felt the rest of the hotel could use a cleaning too. Once these problems were resolved I could live with the hotel since it was for just three days.
However, I would not recommend this hotel but I think the price for the oceanfront room is what will attract a customer. We did have a good time in Virginia Beach.
One of the worst for the price
This is one of the worst places I have stayed for the price we paid. We stayed in the cheaper, non-oceanfront motel, but this was still over $100 a night. The room was clean, the maids did a good job. The outside stairways were filthy. It was very noisy and rowdy our first night, showers were always lukewarm, smoke alarm was disconnected, indoor pool was colder than the ocean. Other guests I spoke to who stayed in the nicer ? oceanfront facility were also very displeased. Requests for specific rooms or rooms together for families were not honored. The staff is fine, management needs to be re-evaluated.
We just returned from atrip to virginia beach.We researched Hotels and had heard good things about the COlonial Inn. WE liked the fact that it was not inthe center of the boardwalk, which can be pretty noisy at night for small children and we liked the fact thatthe hotel boasted of an indoor and outdoor pool,thinking that the indoor one would be great for rainy days.We were not told that the outdoor pool was across a very busy street at the hotels other property and the indoor pool water was pretty gross.We were a group of 8 family members and at firsthad 3 rooms right next to each other. The roomswere a little run down, but the view and location were superb. Therestaurant was good.
Unfortunatley as I was using the bathroon one morning I got an unexpectedshower on my head! It turns out that the room aboveme had a toilet explode and pour into my room andall over me. We are talking toilet water here! The bathroom was flooded, the light fixture filled with water and the place was a mess. We were offered noapologies, but I insisted on a new room.As we cleared out of the old room the maid said "Here we go with that room again." SO I know that the problem existed before I got the room. I then found out from my relatives that they mopped up and rentedthe room to some poor unsuspecting soul thatvery afternoon. GOt a small discount off 1 nightsstay after complaining, but front desk manager niether helpful or apologetic. Not a great experience.
I stayed at this hotel for my senior class trip and it was perfect for that reason. No one payed attention to any of the problems the hotel may have had, we just enjoyed spending time with all of our classmates!
we were in town playing in a softball tournament.the bathroom floors in room 331 were sticky all over, the t.v. set had interference of some kind coming thru it so watching t.v. was out of the question, the air conditioner controls did not work.i had to go home early because my father was put in intensive care from a herat attack and they did not expect him to live.i had planned to stay 2 days but i had to check out at 3 p.m. on the afternoon of my second day.i understand that check out is 11 a.m. but i was charged the full charge for the next day even though it was an emergency.i don't think i will ever try to stay at this motel again
We checked in on 7/13/03 the room was nice and clean, but the front desk service was very poor.
Our room had dirty walls, dirty woodwork, smeared television screen, previous residence hair on the bathroom floor and toilet. The sink had not been cleaned and the sheets were "used" by previous residence. Hair was also found in the bed. No apologies were made. Manager was not available when we asked to speak to him/her. The hall ways were cluttered with paper dropping for the 2 1/2 days we were there. The elevators were in need of a good house keeping as was your entire establishment. When we discovered the "used "linens we were offered a different room but a desk person changed the sheets for us after we were told that they would "provide" sheets for us. No apologies were made.
Solid, Family Lodging
Our last stay at the Colonial was in August 2002. Rooms are clean, service is good. Beach access is excellent. It is very easy to get around town as the trolley stops right in front of the hotel. Restaurant is certainly good for breakfast and lunch. Very good value for the cost.
TripAdvisor Reviews BEST WESTERN PLUS Oceanfront Virginia Beach
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