Hotel Colonial de Puebla
How has this hotel rated in the past?
Historical Traveler Reviews Hotel Colonial de Puebla
Atmospheric with character
We stayed here 19 & 20 July 2004.
Super atmosphere, solid, spacious - a former colonial seminary.
Food at breakfast and service variable - good first day, rather poor second.
Significant street (traffic) noise in some rooms from very early morning.
A lot of US students staying which tended to produce high internal noise volumes as they ate dinner in the dining room which is surrounded by an open gallery onto which the bedrooms open.
In absence of a totally reliable alternate recommendation would certainly stay there again.
Great little hotel with great mole
My brother and I enjoyed this quaint little hotel. Yes there was construction but we knew that before we booked. The staff was very accommadeting when we request a room change. The restuarent staff provided great service and room service. The view from the top of the hotel was also fantastic. Steve Ricks says in his book that when we travel to another country don't go with an American mind set. Look at it as an adventure and you will enjoy your trip much better.
Loved Hotel Colonial
Staying at the Hotel Colonial was the most enjoyabe traveling experience that I have had in a long time. The service and staff are great and the hotel is beautiful. The location is perfect because it is within walking distance to the heart of Puebla. I would advise anyone who has the opportunity to stay at the Hotel Colonial to take advantage of it.
This hotel has a wonderful location and the sensational facade holds much promise of colonial splendor. Yet once inside, the promise dims. The desk clerk's attitude when we checked in was somewhere between indifferent and surly--not at all the usual friendliness of "Poblanos." Our third floor room in a dim back corner of the hotel was small, spare and not-quite-comfortable--completely free of amenities. We did have a marvelous view of the splendid Universidad de Puebla and loved the roof garden for its 360 degree view of the city--magnificent arquitecture and surroundings. The noise from the street is rivaled only by the noise from within the hotel. They seem to cater to large tourist and student groups who take over the public areas. A nice place to visit, but I wouldn't want to stay there again.
Shoe box rooms, noisey, 3rd world hotel
I've traveled throughout the world, and this is one of the worst hotels I've seen. The rooms are a shoebox, and poorly maintained. Every noise in the hotel is heard through the paper-thin doors and walls - there is no privacy. It is a plain terrible hotel - not worth the cost - even though it is cheap.
Charming Best Value at the Hotel Colonial
On my return visit after 10 years, I found the Colonial to be as charming as before. The staff works very hard to offer a happy experience. The hotel is centrally located [2 blocks from the central plaza and many museums and shops]. The spacious dining room is an exceptional value and is often filled with locals who appreciate good food and service. The best rooms are exterior rooms on the 2nd floor. Although there is an elevator [the oldest in Mexico!], it is not self service so stair climbing becomes an expected exercise. The roof top garden [5th floor!] offers spectacular views of the city. Be aware that the rooms are not heated and with the tile floors, high ceilings and open vents in the bathrooms, they are quite chilly in the winter months [40 degrees F at night]. However warm blankets and a requested electric heater help immensely. The daytime temps in the 60's and 70's and clear skies more than compensate for the occasional uncomfortable nights. In short, this hotel's central location, charming furnishings, hardworking staff, and reasonable room rates make this the best value in a city that is deserving of its World Heritage Site ranking.
My wife and I thoroughly enjoyed it.
My wife and I thoroughly enjoyed our recent 11 day stay. We found the facilities and staff excellent. Veronica and Rodrigo on the desk and Lulu of the cleaning staff were particularly helpful and pleasant.We will return to the very beautiful city of Puebla and hope to have the?privilege of then staying in this fine hotel.?Clinton and Audrey Foote
Believes in its own self-importance
My wife and I spent one night at the Colonial and did not rate its service. True, it is a lovely old building in a lovely part of Puebla (ie historic area) but there was significant reconstruction going on at the time that we arrived (repairing earthquake damage from 2000) which made it v noisy and at times, inconvenient, as we had to trudge through a dusty, wet construction site to get to and from our room.
More importantly, the manageress was not interested in service - it was evident that she was far more interested in ensuring good service for the French tour groups which arrived en masse (and doubtless, provide a regular stream of clients) to a one-off couple.
All in all, a nice building but the indifferent attitude to customers means that we will not stay there again, nor recommend it to others - there are other beautuful hotels in the historic part of Puebla.
Charming place with
I have stayed myself in the "Hotel Colonial" in repeated occasions in the last twenty years and follow surprised with the beauty of the place and the quality of the service. Each corner and each detail denotes that is a place handled with dedication and love.The hotel is sparkling clean, and their food insurmountable in flavor and price. The delicious daily full meal includes five dishes, one after the other, and coffee. Their Mexican Kitchen Specialties, like the "mole poblano", the "chilaquiles" and the "Chiles en nogada" do not have comparison.When one has traveled much, one learns to recognize the quality of a restaurant by the time that the waiters have been there working. In the Colonial, many of the meseros who took care of me for first time twenty years ago continue taking care of me whenever I go.The centennial charming building is always full of foreigners speaking English, French or Italian and on Sundays the locals wait patiently for a table in the restaurant.I do not know in the world a better hotel for less than $50 or a better meal for less than $6!
I'll Be Back!
It's my pleasure to report that I actually found a great hotel at a great price for a change. It was my first trip to Puebla, the purpose being to find and purchase Talavera pottery. But Puebla offers so much more and the hotel is perfectly located within walking distance of so many of the historical and cultural sites. The restaurant was very good. I didn't intend to eat there for so many meals but it was so good I had dinner there every night. Everything was delicious. By the way, I took my Spanish-English dictionary to the restaurant to translate the menu. None of the waiters knew English but they DID know service! And don't try asking for root beer. That turned out to be a tedious and unproductive request. My room was large, clean and surprisingly comfortable, especially the deep tub. I took a hot bath each night before bed, mostly to relax and get warm. There was plenty of hot water. I hesitate to report that the hotel has no heat for fear of alienating potential visitors. Just take some warm slippers/socks and something comfy to lounge in. I was amused to find a disc of soap balanced on it's edge each day after the room had been refreshed. What the hotel lacks in heat is easily compensated for by the dignified, caring staff. The front desk people were extremely considerate and helpful. They helped me many times and, to my relief, spoke excellent English. This was a huge plus for me since I don't know enough Spanish to be of much use. The roof patio was a very inviting place to soak up some sun and get a good look around. And, by the way, for pottery the best deal was in Cholula. I took a tour advertised in the lobby and the stop at Ramos Corona Talavera was the highlight of my journey. The pottery was beautiful and the prices were fantastic. Go there before spending a ton at Uriarte. It really is my pleasure to enthusiastically recommend The Hotel Colonial de Puebla to anyone looking for quality, value and location. My trip wouldn't have been as enjoyable if I had stayed at a modern luxury hotel.
TripAdvisor Reviews Hotel Colonial de Puebla
Travel Blogs from Puebla
... lavish and ornate, of course. No photos were allowed inside so I can't post any. I can, however, tell you about the really really REALLY long line of people waiting for confession. It's strange to see Catholic churches in places where people are still actively practicing Catholics, unlike Quebec where pretty much everyone is Catholic in name only.
Dessert for dinner
Back to the hotel for a much-needed shower, change of clothes ...
... outside. The streets are filled with hawkers, selling everything from corn on the cob to tortillas to razor blades to contact lenses to clothes to really just about anything you could imagine. They call out to passing traffic what they are selling but we rarely saw anyone purchase anything except for the food. And they are on EVERY street! The streets are also full of shops. Each street seems to sell a different type of item. For example the street ...