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Historical Traveler Reviews Hotel Aconcagua Mendoza
I had reviewed the Trip Advisor prior to visiting the
mountains. I was leery of this Cohutta Lodge.
Boy, was I wrong!!! This place is absolutely
fabulous!!! The food is to DIE FOR!!!. The Staff was extremely helpful and knowledgeable of the area and it's attractions. I was quite pleased with the accomodations as well. The view is quite beautiful.
I am sorry Trip Advisor but, I would like to know
what planet the folks who put this place down are from? Either that or they don't know quality when they see it. Admittedly the prices in the restaurant are a bit pricey, but considering the up-scale accomodations, they are right in line with what I have come to expect of fine establishments of this caliber.
I shal be coming back to the Cohutta Lodge as frequently as my busy travel schedule allows.
Kudos Cohutta Lodge!!! Well Done!!!
Beautiful Location, Poor, Poor Quality of Service
While traveling through the mountains of Georgia, we happened upon a beautiful lodge. Soon we were in the middle of a argument among staff at the lodge. We heard too much, and decided not to stay for the night, something about a foul smell comming from the rooms. We decided to eat at the "Restaurant", what a mistake, dry fish, old meat, I don't know? thanks but no thanks.
Went for Seafood Buffet and hated the service
My family consisting of my father age 92, and 4 sisters (ranging in age from 55 to 69) went to Cohutta Lodge Restaurant for the Seafood Buffet last Friday Night. We were visiting Dalton, Ga for the weekend. We first of all had to wait for approximately 30 minutes to get a table for 6. It was downhill from there. The service was horrific in that simple things such as asking for ice tea with the meal was repeatedly forgotten, coffee refills were all cool instead of being fresh and hot, the buffet (at 8:00 p.m.) was almost out when we went through the line. We asked if everything would be replenished such as oysters on half shell, and was told rudely by the young man coming out from behind the buffet that "I just brought out 6 and I am back there shucking as fast as I can". When you have 30 to 40 people in the restaurant at once, there is no excuse for only "6" oysters being brought out at a time. Also, I overheard our waitress talking to the young man asking him about the oysters, and he told her something like "if they want them any faster, they can come back and shuck em themselves". Also, we had been previously told crab legs were on the buffet, so when we asked about them that night, we were told they were $5.00 extra and they kept them in the kitchen. They would have to bring them out separate from the buffet, which they did about 30 minutes after we went through the buffet line. The waitress did not keep check on us to see if and when we needed anything. All in all, it was not a pleasant experience like we heard from other people who previously went there many times before. Needless to say, none of our family will be re-visiting nor will we recommend to anyone else.
For years our family has gone to Cohutta Lodge the Saturday before Christmas but we will no longer be doing this. I had called and spoken to Lee to arrange our family dinner. He told me to call before we left to drive there so they could get ready for our group. We called to advise we were on the way, but when we arrived, they would not put any tables together for us. We were spread over a large area and could not have the get together we had wanted. Some of us were forgotton about and didn't receive our salads until most of the family was finished.
Three of the children were the last served and they had eaten the leftovers of their cousins. Some of our food was not edible. I asked the chef for medium prime rib and he had no idea what I wanted plus the cut is so thin it's ridiculous. We complained and they gave us 10% off each bill but charged us a 20% gratuity even though they refused to seat us all together. So Cohutta Lodge, you can forget ever spoiling another Christmas for us.
I live at Fort Mountain Estates, have for eight years. When Hugh McDaniel, (creator, builder and owner of the lodge for over 25 years) handled the lodge, there was a sense warmth and friendliness. The food was consistently good and the service was always courteous and professional. Since Mr. Mcdaniel sold the lodge, it has "turned over" twice. The present management seems to be rude and down right ignorant when it comes to the customer's needs. Yes, the re-modeling that was done is okay, but I would rather see the money go into a facility that caters to its customers. I've eaten at the lodge many times, but the last five times, since this last managemnt took over, the food is poor, and the leadership is dismal. Sorry to say, I DO NOT recommend the lodge for any travelers...go to Red Lobster...at least it is consistent! It's really too bad because the view and atmospohere of Fort Mountain is breathtaking.
The worst management I've ever seen!
Wow, I was immediately approached by a big sweaty man, who identified himself as the Owner/ General manager. He had just finished yelling at some of his staff (in the presence of guests), who I had later met and spoke with, and were very nice folks. Anyway, his unprofessional manner and unsightly presence should have been enough for my wife and I to just leave, but we didn't. We got up to our room (15"x20" cell), and continued to be let down for the following day. What a mistake! Don't be misled by their advertising, they do not deliver what they say! Our church outing will need to be redirected this year.
Each year my family, friends and others I recommended have traveled throught the north Ga mountains and capped our day with lunch at the Cohutta Lodge. This year we were in for a rude awakening. The food was very bad as well as the service. We are well traveled and have eaten in some of the finest restaurants in the world as well as many local eateries. In what is suppose to be a mountain lodge you would expect at least good home cooking. This was without a doubt some of the worst I've ever had. How sad this is the only place on that lovely mountain to eat. I would recommend a picnic lunch at Fort Mountain State Park.
Don't spoil your day or waste your money at Cohutta Lodge.
On arrival at Cohutta Lodge, I was struck by the beauty of the Lodge and the location. It is very expensive to stay here so you expect everything to be perfect. Since it is quite a way to get off the mountain, you will enjoy dining at the Lodge with its beautiful view of the mountains. We found our food was delicious (I had blackened rainbow trout with asparagus, garlic new potatoes and a salad). Our server was named Colton and did an excellent job. I enjoyed my stay here. Two things I think could be improved--a free continental breakfast or at least free coffee. The remote control in the bedroom of our suite did not work and even though it was reported early, it was never replaced or repaired. As I stated before, at the luxury prices charged to stay here, you expect everything to be perfect. I loved the fountains in the front and the back of the Lodge. I would stay here again though I think the rooms are TOO expensive.
Continued Poor service
I twice received a quick response by phone from a fax and email from an email to group service. However, I have been unable to get a single word of communication from them when I advised them of a mistreatment and overcharge stay. They will coax you in, but you better not have a problem. We asked for nothing but an apology and could not get it.
Fell below expectations for a former customer
We had been a regular for many years and had to find an alternate when they closed for new owners. Once opened, we tried them out. They misled us on the room, ignored request, overcharged for a small room compared to the same price for a large nice room.Food good, people very friendly. Be careful when you book your room. Since they were newly open, we expected some problems, but they included a noisy wall air conditioner, windows with a room view, dirty water the first night and no water pressure in the morning. Soft beds, small bathrooms, etc. We have found more for our money in the nearby B&B, Little Switzerland, and many other areas. You will pay 170 including tax for a nice room with a view (no balcony) and it does not compare with views further east in GA and in Western NC.When we returned home and emailed our comments, they did not bother to acknowledge the email.The place is mostly non smoking and the outside decks with rocking chairs are all smoking.Go if you are interested, but do not expect too much and make sure you know where you are staying.
TripAdvisor Reviews Hotel Aconcagua Mendoza
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