CoCo Key Water Resort

Address: 11320 Chester Rd, Cincinnati, Ohio, 45246-4003, United States | 4 star hotel
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This 4 star hotel, located in the Sharonville area of Cincinnati, is near Jungle Jim's International Farmers Market, Mitchell's Salon & Day Spa, Fairfield Golf Center, and Pure Concept Eco Salon & Spa.
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          TravelPod Member ReviewsCoCo Key Water Resort Cincinnati

          Reviewed by a3dennert


          Reviewed Apr 9, 2016
          by (7 reviews) Miami , United States Flag of United States

          Very disappointing. Old hotel. A/C / Heater in room was super noisy. Breakfast offered is lousy. Rooms not sound proofed - heard everything/everyone in the hallways. Won't be visiting this property again.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews CoCo Key Water Resort Cincinnati

          Excellent séjour. Existe-t-il deux tailles de chambres ?


          Je suis arrivé à 20h00 et j'ai été accueilli par de sympathiques, efficaces et gentils jeunes gens bien formés. La chambre était grande, bien plus agréable que les chambres dans lesquelles je séjourne d'habitude. Le lit était confortable, le mobilier neuf et robuste, et les installations de bonne qualité. Je me demande s'ils ont des chambres de différentes tailles parce que la mienne était plutôt grande. J'en saurai plus quand j'y retournerai le mois prochain.

          Very Nice Hotel


          The Sheraton Cincinnati North Hotel has been recently renovated. Because of this, everything is new and CLEAN! All the fixtures in the bedroom and bathroom are brand new and in good taste. The bed was comfortable and the pillows were SO fluffy and soft! The temperature is controlled by a wall thermostat. We had a nightcap in the lounge, and the bartender was very friendly. No food, though, because the kitchen closes at 11:00 p.m. on the weekends. Also, one other negative is that the shower was not hot, but rather tepid. I did not mind, but my husband was pretty disappointed by this. All in all, it was a good experience, great room for the price ($89.00 AAA rate), and I would definitely stay there again!

          Sehr schönes Hotel


          Das Sheraton Cincinnati North Hotel ist vor Kurzem renoviert worden, und deshalb ist alles neu und vor allem sauber! Die Einrichtung im Schlafzimmer und im Bad ist brandneu und sehr geschmackvoll. Das Bett war bequem und die Kopfkissen waren so richtig schön kuschelig und weich! Die Zimmertemperatur wird über einen wandmontierten Thermostat eingestellt. Abends tranken wir noch etwas in der Lounge, und der Barkeeper war sehr freundlich. Essen gab es allerdings nicht mehr, denn am Wochenende schließt die Küche um 23 Uhr. Ein weiterer Minuspunkt war, dass das Wasser in der Dusche nicht heiß, sonder eher lauwarm war. Mir machte das nichts aus, aber mein Mann war ziemlich enttäuscht. Insgesamt aber eine gute Erfahrung und für den Preis ein richtig gutes Zimmer (89,00$, AAA-Preis). Ich würde definitiv wieder hier übernachten!

          A major disappointment


          I booked a night in this hotel for $38 via Priceline, and, unfortunately, it wasn't much of a bargain. During check-in, the woman at the front desk acknowledged that the room was prepaid through Priceline and then told me that we would be staying in the "East Wing." That's not the main, high-rise part of the hotel, but a low-rise extension off the back that has a 1970s feel to it.

          When I saw the room, it became obvious that the East Wing must be the Priceline section. The room was tiny, maybe smaller than the average stateroom on a cruise ship, and the cramped bathroom also reminded me of my last cruise vacation. Plus, ours was the part of the hotel abutting Interstate 75 and there wasn't much in the way of sound-proofing, so there was constant truck noise.

          Supposedly, the floor above ours was the only smoking floor in this part of the hotel, but our room smelled a tad smoky and the ice bucket reeked of cigarettes, as though the previous guest had used it for an ash tray.

          While we were unpacking our car, I nearly stepped in a pile of dog feces on a grassy area between the parking lot and a sidewalk leading into the hotel. I looked more closely and saw that the small lawn was loaded with piles of dog feces, so I wisely decided to stay off the grass.

          The wireless Internet costs $5.99 per 24 hours. The hotel had a couple of things going in its favor: the claustrophobic room at least looked stylish and contemporary; the TV offered around 50 different cable channels (unlike some hotels, where you're lucky if you get 20); and the bed was comfortable.

          Pretty good


          The updated lobby is very nice, but the room I stayed in was kind of small. The bathroom was really small... the toilet was right beside the tub. Also, when open, the door was only about an inch away from the toilet and you couldn't open the door more than halfway because it hit the tub. There is plenty of counterspace, however, but no fan and no hairdryer. The bedding and carpet were clean and stain-free. My room had a view of the (covered) outdoor pool and there was no noise from the highway. It seemed that the walls were pretty thin, though. I could hear a lot of noise from the other rooms and hallway, but I just turned on the fan for some white noise. The area is nice, it's near a school and there are restaurants, gas stations, and other hotels nearby. It's very easy to get to from Interstate 75. I would probably try to get something closer to the downtown area next time I stay in Cincy, but for the price ($46 plus tax through Hotwire), this was a nice place to stay.

          Nice hotel...bad service


          The updates to the hotel were very nice. However, the staff and their customer service needs updating. After checking in and undressing for a shower after a 5 house drive I was extremely mortified as a man comes through my door due to the front desk assigning him my room. After covering myself with the comforter and trying to get him and the group who were now gathered outside of my door after hearing us scream, one of the staff came to my door, not to apologize, but to question my being in the room. When my husband returned to hear what happened, he immediately went to the front desk. Again, there was no apology from the manager, just a giggle after replying with an "Yeah, I heard about that".



          Nice to look at with all the marble but, there are no fans in the bathroom and the shower curtain had mildew on it. Also the room was kind of small. I was not impressed.

          Clean Updated Interior but...


          My husband and I stayed at the newly updated Sheraton on May 6, 2006. Driving up to the hotel you start wondering what they updated. Anyhow once you get to the entrance and walk in you realize they've spent alot of money remodeling the whole interior of this hotel. Looks great and very clean. We checked in fairly quick with friendly assistance. When she gave me the room key I asked if that particular room was on the highway side, and it was so that had to be changed. (I know they couldn't have upgraded the windows because the exterior aspects of the hotel look original, as this looks like a cheaper hotel turned into a Sheraton) She said they get complaints from people on the highway side of the hotel considering it does sit right beside the interstate. We arrived on the 11th floor on the south side of the hotel and didn't notice enough road noise to bother either of us. The room was clean and updated with traditional Sheraton bedding to look forward to. The bathroom is rather small as the door swings within an 8th of an inch hitting the toilet. The fixtures and curtain rod has been been updated with the original tub and tile remaining, but Sheraton clean and works great. One thing I have to mention is the air conditioning/heaing unit. This was the downfall to all that great bedding, we are both extremely tired today from waking up everytime the a/c unit kicked on. For a price of $109 a night, I did not expect a wall unit.

          I have compared our stay with a Sheraton in Columbus that is pretty old and rundown, but we love it there and visit quite often! It sits next to an interstate as well, but has much better insulation and windows to buffer the road noise. Last visit to Cincinnati we stayed at the Four Points Sheraton in the city. Liked the price orginally but ended up costing alot more when you throw in parking and tipping valet everytime they move you car.

          All in all, we'll probably keep looking for a better hotel when it comes to staying in Cincinnati.

          At Last! Someplace to stay in Cincy!


          The newly reopened Sheraton Cincinnati North is like an oasis. I've stayed in the Cincinnati area a dozen times (or more!) in the last couple of years, and had not been able to find a hotel that wasn't too cheesy or too expensive. The mid-range properties in the city were really lacking. Now, at last, a hotel with fantastic beds (kudos to the Sheraton chain for making this a priority in all their hotels) lovely decor, complimentary bottled water, and free parking!

          Did I mention that they were also pet friendly? By pet-friendly, I don't mean just a Llasa Apso perched on your arm, but the menagerie I had with me.... Chesapeake Bay Retrievers (one three years old, one eight weeks) and an American Foxhound. The desk staff were delightful, and the only comments they made about the dogs were to come out from behind the desk to meet them!

          A flock of geese seems to live in the parking lot, which is ample. There is some road noise from adjacent i-75, but it isn't oppressive. Fast elevators, well-soundproofed rooms, helpful and friendly staff members. The hotel is a little on the pricey side, ($105 with an AAA discount, but they will have deals as all the Sheratons do) but the LaQuinta across the highway is the same rate, and much less the hotel.

          A welcome addition to the hospitality scene in Cincinnati, I hope to be a frequent guest.



          I stay in a bunch of mediocre Sheratons....this one is not one of them. The renovations are sharp, rooms are clean and new (usually the knock on the standard Sheraton) and although the property is somewhat isolated, it is convenient to the highway and about 15minutes to downtown. I find that the Westin in town is always too much $$$$....this is a great alternative.

          Nice Club Lounge too.

          Very good and affordable Italian restaurant about 1/2 mile away...

          TripAdvisor Reviews CoCo Key Water Resort Cincinnati

          3.00 of 5 stars Good

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