Historical Traveler Reviews of Clubhouse Inn Albuquerque
Not impressive ...
from rare
This hotel was just ok .... the room was fairly clean but was a touch on the small side. I travel to ABQ quite often and I think I will try somewhere else next time. Staff acted like it was an imposition on their personal time for me to check in. Also not the most conviently located.
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Owner's Reponse
I have recently discovered how to post a response for poor reviews, and I thank you for your input.
I regret that you did not receive the excellent customer service for which we are known, and that your accommodations were less than satisfactory. Since you travel to Albuquerque often, I do hope you have found a comfortable home-away-from-home. If you have not, I invite you to come try us out again, and give us a second chance to earn your business.
-Barbara
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Great Place to Stay!
from A TripAdvisor Member
This spring break our family stayed at the Clubhouse Inn in Albuquerque. What a great hotel! The rooms are CLEAN, good sized and modern. The staff was friendly and helpful. Breakfast is included and very good. As long as you have a car to get about, this is a great place to stay! This would be an even better place to stay in the summer with the outdoor pool, and gazebo in the inner courtyard area.
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Owner's Reponse
I'm so glad you enjoyed your stay with us. Thank you for your comments and for taking the time to share your review of us here.
Please do stop by my office and say hello the next time you are here. We look forward to serving you again!
Take care,
Barb
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If you have kids and you have a vehicle...
from earmark72
...this is the place to go. Located right off two interstates and close to a number of stores and restaurants, the ClubHouse Inn is a nice place to go. Clean, decent-sized rooms and a great, filling breakfast each AM make this a great place to bring your family. The staff is accomodating and the hot tub was alright!
The down side was this hotel was not located anywhere near the typical ABQ attractions, though if you have a vehicle, you are not more than a fifteen minute drive away...
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Owner's Reponse
I'm so glad you enjoyed your stay with us. Thank you for your comments and for taking the time to share your review of us here.
While our location is perfect for a car trip to anywhere in Albuquerque, I agree that we are not well situated for walking to attractions, dining, etc. In response to your comment along with others, we have purchased a shuttle van to for airport and local transportation. So thank you for your feedback!
Please do stop by my office and say hello the next time you are here. We look forward to serving you again!
Take care,
Barb
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Great location, Good service
from MsMolle
I went to this hotel last November with 2 others; one friend had the King suite which I loved. That room is extremely useful if you plan to have meals in or like to snack. I shared a queen room with my cousin; we requested a room near our friend, which they provided, one door away. We had a fridge in our room which was wonderful for us.
We found it wonderful to have a breakfast buffet available every morning. The cocktail party in the evenings was appreciated also since the drinks were potent. I found the beds comfortable and rooms very clean.
We loved the location right off the highway. Note we never heard any noise from passing traffic. We went all over sightseeing and shopping and the location right on an exit was key.
I love Albuquerque. I only regret that visiting in the winter months prevented me from using the pool as it is outdoors. They do have a great indoor hot tub room which I used nightly. Do not hesitate to stay here for the price, convenience and service.
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Owner's Reponse
I'm so glad you enjoyed your stay with us. Thank you for being so specific in your comments on how we are doing well and for taking the time to share your review of us here.
Please do stop by my office and say hello the next time you are here. We look forward to serving you again!
Take care,
Barb
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Okay for business travelers.
from free101girl
The Clubhouse Inn & Suites is adequate for business travellers who want a clean basic room, but that's about it.
We chose this hotel because we were driving cross-country with our dog and it seemed to be the best option available in Albuquerque that would take pets. As it turned out, compared with every other hotel we stayed in during our trip, this one was by far the least appealing.
On the plus side, the staff is pleasant and the rooms appear to have been recently renovated (not to a high standard, but at least things are new). There is free high-speed internet in the rooms as well as one terminal in the lobby, which is nice.
However, there is a strong smell of disinfectant everywhere, the "amenities" in the bathrooms are super cheap, and the included breakfast is totally inedible. Overall I found the atmosphere quite dreary.
The location is just off a busy highway yet not convenient to much of anything that would interest a person on vacation. I really think the primary clientele must be people who are doing business in town and need inexpensive accommodations. Nothing about this hotel is particularly suited to the leisure traveller.
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Owner's Reponse
I am glad that you found your room clean and to your liking, and that our staff was pleasant. And I am happy our pet-friendly policy and high speed internet were accommodating for you.
As for the strong smell of cleaners that you experienced, we have changed our products and have received quite a few compliments that the rooms feel fresh and clean.
I don't believe our amenities have changed very much - so I have asked our Executive Housekeeper to review other options available to us.
Our breakfast has changed and we receive comment cards and compliments regularly on the great selection and quality of the food. I do hope you have an opportunity to try it out again.
In addition, the improvements that we have added this year: DSL and wireless throughout the hotel, a new shuttle van, uniforms, new patio furniture, landscaping, resurfacing the hot tub, electronic door locks, a guest library, special events, packages and promotions, etc. have all contributed to a comfortable and pleasant atmosphere throughout the hotel.
I do hope you have an opportunity to visit us again, as we would be delighted to have a chance to win back your business.
Take care,
Barbara
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Great place to stay
from A TripAdvisor Member
We were a little concerned since this hotel is located across the street from the interstate, and the front door is locked at 7:00 PM, but we were pleased with the courteous staff, the managers reception, and the breakfast buffet. The room we had was neat and extremely clean. The price of the room was very reasonable.
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Owner's Reponse
Thank you so much for staying with us, and we are delighted that you enjoyed your stay.
Also, thank you for taking the time to leave a review here. We truly appreciate feedback from our guests.
We look forward to serving you again, and please do stop by my office and say hello the next time that you are with us.
Take care,
Barbara
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TexasMom
from A TripAdvisor Member
We stayed at Clubhouse Inn & Suites the night before our departure for home (Austin, Texas). The hotel was clean and close to the airport. It is not hard to find which was also a plus, since we were not from New Mexico. For the parents, our daughter stayed with us and we didn't have any problems, so I would say kid -friendly too. The breakfast buffet was adequate (as long as there is cereal and milk we were satisfied).
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Owner's Reponse
Thank you for your kind comments. I hope you're enjoying Austin.
Take care, and please do stop by my office and say hello the next time you are here. We look forward to serving you again!
Take care,
Barb
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Wonderful!!!
from A TripAdvisor Member
The Clubhouse has been the most enjoyable hotel that I have stayed at in a very very long time. Everytime I am in Albuquerque overnight I stay at the Clubhouse Inn. I don't ever want to try any new hotels. The staff is wonderful. You also get to have some complimentary drinks in the evenings. Thank you for the wonderful hospitality. Keep up the wonderful work you are doing to keep your customers happy.
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Owner's Reponse
Thank you for your loyalty to our hotel - we are delighted to have you stay with us each and every time.
Take care, and please do stop by my office and say hello the next time you are here. We look forward to serving you again!
Take care,
Barb
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This is the place!
from ColoradoCoach
This is one of the nicest Clubhouse Inns' we have stayed at. Start with the free drinks at the bar and then go to your well furnished room. The bed was comfortable and the room quiet. The free full breakfast was more than expected and quite tasty. We will be back again.
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Owner's Reponse
We're so glad you enjoyed your stay with us. And thank you for visiting our other hotels as well. I'm happy we uphold the standard!
Take care, and please do stop by my office and say hello the next time you are here.
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Excellent Value
from A TripAdvisor Member
The Clubhouse Inn & Suites is an excellent choice to make when trying to decide where to stay in Albuquerque. The staff was friendly and helpful. Upon check-in, we were presented with two drink tickets per person for a free happy hour in the lobby area. The gal serving the drinks was cheerful and friendly and there was popcorn available as well as a t.v. set with the basketball game going on. A free full breakfast complete with eggs, potatoes, bacon, green chili stew, toast, and juices/coffee was also served in the morning. The indoor jacuzzi was the perfect temperature and also well-stocked with towels. One of the staff even unlocked it for me so I could relax after the 10:00 p.m. closing time! The beds weren't the comfiest in the world, but the cable t.v. channels were very good, as were the toiletries. Our stay was quiet and they also accept small, well-behaved pets! For a cheaper room, this is the way to go! We will definitely be staying here again in the future.
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Owner's Reponse
I'm so glad you enjoyed yourself! And thank you for such specific descriptions of what we are doing well.
Take care, and please do stop by my office and say hello the next time you are here.
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