How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Concierge desk
- Room service
- Free High-Speed Internet
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Historical Traveler Reviews River Hotel Chicago
Fun On Michigan Ave.
I recently visited Chicago, stayed at the Club Quarters Hotel on Wacker and walked and shopped on Michigan Ave. The Hotel was right across from the river. A beautiful view and very convienient to shopping. It was also only a few blocks to walk to the Art Institute and Grant Park.
Great Location, Great Value
Location is their best feature, but the in-room fridge, microwave, and attentive housekeeping don't hurt. We had a fantastic view, able to look west down the river and south to the museums and the stadium, but we were fortunate to be on the 31st floor. This location splits the difference between the Art Institute and Grant Park/Millenium Park and the shopping and dining of North Michigan, and is not too far from the dining and nightlife of the House of Blues and Hard Rock, etc... I guess our room was a bit small, but I wouldn't describe it as "European" or cramped. We didn't have any trouble with the elevators, as some here have commented, but we were on a high floor; still, we weren't picking up many people on the cruise down. Super-simple checkout without any awkward tv interface.
Great value and a good spot
We paid about $95 a night for a 3 night stay over a weekend in late September. We did this through Expedia and compared to other Hotels in the Loop area of this standard, the rate was very good. At the time this made me wonder why, and I still am. The Hotel is in a great spot on the river opposite the Sun-Times building, has a great restaurant downstairs (Baccinos), and very modern, clean well appointed rooms with good showers, clean good sized comfy beds. Only real minus point I suppose is size of room and cupboard space, but that didn't matter to us. First floor lounge has 2 free internet terminals. Make sure you take your booking print-out, they had ours wrong on arrival. I'd stay again without hesitation.
Lots of positives; a couple of negatives
My husband and I stayed at the Club Quarters hotel on Wacker the weekend of November 14. As advised on this site, the rooms were a bit small but adequate. In our opinion for a large urban city, the space was fine for one person or a couple. I think the room would be too small for two unrelated persons. We found the room to be great for us.
We had a queen bed with lighting on each side of the bed, a great workdesk with internet access, a nice chair, and the bathroom was just fine. The city view was fabulous. As mentioned by other reviewers, there is no bathtub but the bathroom space was big enough for both of us (even in the shower). The bathroom does have a hair dryer but for an iron and board you will need to access another nice amenity, a guest closet in the hallway. The guest closet houses extra blankets, pillows, bathroom supplies, etc. We were very comfortable in the room. Now for the not so positive features. We were amazed at the noise we were able to hear from our room. Although we could hear some noise through the suite walls, the most noise came through the room door. The doors must have been made with no insulation whatsoever. We could hear every word and action of each guest that came in throughout the night including some at 2:00am and 4:00am. Also, the hotel has only two elevators serving the entire hotel. And, the elevators hold a maximum of ten people. Saturday morning at approximately 10:00am, my hubby and I waited 25 minutes for an elevator. We were on the 16th floor and everytime the elevator arrived at our floor, it was completely full of passengers. We finally decided to walk down 16 flights of stairs to get out. Although this was our worst experience with the elevators, we usually did have to wait at least 8-10 minutes for an elevator when going down. Going up from the lobby was much quicker. There is a restaurant in the lobby which serves all meals. We had lunch on a Friday afternoon at about 3:00pm and we were served promptly. However, after our horrible experience of waiting for the elevator on Saturday morning, we went to the restaurant for breakfast. We were immediately seated but after waiting 10 minutes with no service, we left. My hubby commented that we were in the Hotel California! Sure felt like it. Now, the location is about as good as you can get. It is within walking distance of Michigan Ave., the House of Blues, Marshall Fields on State and the theatre district as well as the train. If you want to take a cab to one of these places it costs under $5.00. The hotel was clean and bright. Other than the noise and slow elevators, it is a great place. And, the price is really right. Would we stay there again?
Maybe, as long as the price was reasonable.
Having reserved a room with a king size bed through Expedia, and having it confirmed twice by Expedia, we were given a room with a double bed. My wife and I complained to the management and were then given a room with two twin beds. We were never given any new soap, shampoo, or coffee the three nights we stayed. When we called the desk and asked for some shampoo, a pillow, and coffee, it took almost 2 1/2 hours for it to arrive (we did have to call a second time). I would not recommend this hotel to anyone.
We stayed at Club Quarters this weekend. It was the SMALLEST room we've ever stayed in. It was fine for one person and even though the room was well appointed, it really didn't fit our needs. Plus we were in the Tower. Very scary looking at it from the street - a bit like Vertigo.
We also had to ask for towels and soap repeatedly.
All in all, ok for ONE Businessman (which is why Club Quarters exists) but never again for two.
Art, Blues, "the Mile" and more
After a satisfying stay at Club Quarters in the heart of Boston, we opted for this version of the chain and were again delighted. You can walk to the Art Institute, which is maybe 8 blocks away. House of Blues is a couple blocks across the street. The Magnificent Mile virtually runs across the back door and it's the Pier is also a manageable walk.
Service is great. People mention small rooms, but even if you go to Chicago to simply sit in a hotel room it's not a big issue as you have two comfortable lounges off the lobby, one up a flight of stairs and away from desk traffic, and that one has two computers and Internet access.
It's secure, and has a gym.
Easy to get a cab. A couple block walk to the "El."
We had three rooms in this very nice hotel. Rooms were very clean. We had two rooms with queen bed and single hide a bed couch. The other room was a queen only. The rooms had refrigerator & microwave. The bath had a shower only but was very functional. The rooms were very quite. The resturant and bar were very good. Great place for a great price. Rooms are small but very functional.
Great room, service and a view!
The rooms are small, yet very well appointed. There was a comfortable queen sized bed in our room, cushy armchair and a nice desk with swing-out return. Our 22nd floor window gave us a view of the river, overlooking the Wabash Street drawbridge and the House of Blues. There was no bathtub, but the shower was large enough for 2 people and had very good water pressure!
The hotel had plenty of amenities, including: free HBO and Showtime along with pay-per-view movies, video games and web-TV, there was also complimentary high speed internet access (wired or Wi-Fi). Secure elevators (you must slide your room key to access your floor) were an unexpected bonus. Each room comes complete with mini-refrigerator (sorry, it was not stocked) and a microwave oven.
The staff were friendly and knowledgeable, and eager to address even the pickiest of needs. A well stocked "guest request" closet is located on every floor, in case you need more of anything.
All in all, we had a great stay and would come back again!
Great Value at Club Quarters
We stayed at the Club Quarters over a weekend in Chicago. As with most Club Quarters, the hotel provided a great value. We were in a prime location, on the Chicago River 1 block off Michigan Ave. on the Magnificent Mile and only paid $89.00 /night. Though small, the room was very comfortable and gave us a wonderful view of the river. The amenities were helpful including access to internet. If you are in a major town over a weekend, check for Club Quarters.
TripAdvisor Reviews River Hotel Chicago
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