Historical Traveler Reviews of Club Quarters In Philadelphia
Do not stay here!
from A TripAdvisor Member
I stayed at the Club Quarters for three nights in May 2004. On the first night , there was a loud party happening on my floor. When we called the front desk to complain due to the late hour, they didn't seem to care. The party continued for another hour.
The rooms were very small and not very quiet. In addition, some of the rooms (especially on the 12th floor) did not have any windows...just skylights!
When I requested a "do not disturb" sign to hang on the outside of my room door, I was told that the hotel does not provide them. I saw several people handwrite these signs and tape them to their door, since the hotel wouldn't give them out.
In general, the service at this hotel is poor. The front desk seemed to be run by teenagers.
The best thing about this hotel is the location. It is close to many shops. However, take your money and find a better hotel in the same area. The Club Quarters was the worst part about my whole trip.
The smallest rooms in the city
from A TripAdvisor Member
The room reminded me of a walk in closet with a bed and tv. Good for a one night stay if you just need a shower and a bed. But if you plan on spending a minute more, think about another place. I really don't think for the money you save, it's worth the hassle. Pay the extra 20 bucks and stay at the Courtyard on Juniper or half a dozen other places in the city.
Great hotel
from nicole54
Stayed at Club Quarters Valentines Day weekend ( Saturday Night). Room was very clean and nice. Bed was comfortable. Bathroom was also very nice and clean. Check in/out was very quick; less than 3 minutes. Very close to downtown Phila and close to many restaurants. Davio's is in the hotel. You can get a discount if you charge the bill to your room.
Very good price for the hotel from Expedia. If you are looking for a clean nice hotel at a great price at a great location, this is it!
A good room at a good price
from jdeneen
I booked this room through Expedia for a weekend trip with my wife. Our room was on the next to the top floor, and felt rather spacious due to the high, almost cathedral-like ceiling. Having stayed at Club Quarters in other cities, I know that their rooms can be on the small side, so this was a welcome surprise. The location was great - there was a subway stop only a few blocks away, and there were many places to dine or shop within walking distance. The room was clean, comfortable, and inexpensive. I don't usually ask for much from the staff at any hotel, so I can't really comment on the level of service here. But I believe that as long as you're not a "high maintenance" type of person, this hotel should meet your needs just fine. I would definitely stay here again.
Warning: Do not stay!
from A TripAdvisor Member
The room was extremely small. It felt like we were in a dorm or a cruise ship room. We asked for two double beds; we got smaller than twin beds. Our view was facing a wall. The bathroom was so small, the counter went over the toilet making it almost impossible to go. The hair-dryer did not work. The pillows felt like they had rocks in them. The heating system was extremely noisy. Finally, never trust Hotwire stars again! The 3 1/2 stars should have been 1 star
Pleasant stay at a good rate!
from A TripAdvisor Member
Stayed at Club Quarters for first time Halloween night, 2003, for a convention.
Room clean and comfortable, with refrigerator and (if I remember correctly) a microwave. Quiet, even though on streetside.
Lobby was well appointed, with two free high-speed internet computers for guest use, free local papers, pleasant seating. Located one level above street, so was quiet and virtually empty.
Bathrooms well appointed with usual amenities, fluffy towels.
I didn't sample restaurant, but it seemed filled with contented patrons from outside, as well as hotel guests.
Only gripe: They block your credit card for an extra $50.00 for three days in case you use "incidentals" (phone calls, mini-bar, etc.) I tried to decline this, but couldn't.
Convenient (6 blocks) to Philadelphia Convention Center.
I didn't use any of the stuff hotels rip you off for, and I had a pleasant stay, so am checking out Club Quarters in other cities.
Compact rooms, non-existent service
from JayinNY
The story has it that one of the major executives involved in the Club Quarters chain once worked for a cruise line, and the rooms do have the smallish, compact feel that cruiseship cabins have. Since the hotel is a conversion from a former office building, the room spaces can be awkward. In one room I had, the only window was off to the side in a separate alcove, and the room had a dungeony feel as a result.
Everything the room is modern and sleek (nice bathroom), but don't expect any kind of service from staff; you won't get any. If that's ok, and the price is acceptable, this may be an OK choice. The street in front of the hotel is totally deserted at night, and female travellers may feel insecure.
Looks 4-star but service is 2-star
from A TripAdvisor Member
Hotel is well located in Center City, Philadelphia, convenient to public transport and shopping. Lobby has a nice atmosphere and rooms are well decorated. But the 4-star location and looks are not matched by service. I was assured of a rollaway in each of the two rooms booked by my party but when I checked in they were not there. Front desk did not apologise and merely said none were available. Also no extra blankets or pillows. So although kids under 12 sleep for free it also means you make do with 1 blanket and 2 pillows and no mattress. Plus only limited toiletries are available in the bathroom.
Extortionate phone call
from A TripAdvisor Member
If you ever need to make a phone call here DON'T. It has cost me well over £100 for less than one hours worth of phone calls ( 3 in total). They even had the cheek to charge for calls that couldn't be made! I would have been aware of the pricing schedule but there was not one displayed!!
Not good
from A TripAdvisor Member
not a good hotel, poor service