Ocean Spa Hotel
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How has this hotel rated in the past?
- Swimming pool
- Fitness/Health center
- Wheelchair accessibility
- Free parking
Photos of Ocean Spa Hotel
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Historical Traveler Reviews Ocean Spa Hotel Cancun
Spot on! Nice American Girls!
Dont be put off by some of the reviews, this hotel is fine. It's clean, the staff are excellent and the food's ok. It has a really friendly atmosphere and is very laid back. The barmen are very generous with their shot sizes and this hotel makes an excellent base for a lads holiday. If youre expecting five star luxury dont come here, you get what you pay for. However compared to most average hotels in Europe this hotel is spot on. The best bit about the hotel when we stayed was a girl from Tennessee who stayed at the same time we did, she was gorgeous!
Was a bad hotel!
Just got back on june 18 2003. This place was bad, I know it was a budget hotel. There was no air in our room,toliet would not flush. We had no lights when we arrived. The room smelled awful, and there was barely any drinking water. WHen there was some, it was warm. Spend the extra money and stay at a 5 star. This was my 4th trip to Cancun and will never stay below a 5 star again:(
The worst resort EVER
This resort was awful. The food was so bad and there was hardly any drinking water available. You could not swim in the sea because of the sea weed. The room smelt like a dirty old cellar. I would not recommend this place.
Cheap but cheerful
Sent a week at this resort over April/Easter in 2003. Was worried when I read the reviews AFTER we had had booked. Although older, the resort was very clean, the staff friendly and the food reasonable. Because it's on the cheaper end of the scale/strip, it meant there were local(?) mexicans able to afford to spend Easter there which created a good, fun atmosphere and ensured there was some decent nosh available. We did a few trips to Mayan ruins, spent an afternoon snorkelling at XelHa looking at the huge range of tropical fish and spent another afternoon swimming with dolphins. All of which were fantastic and had no bearing on whether we stayed at a 3star or 7star resort. Would have no qualms staying at this hotel again if on a ltd budget as there was endless food, booze and friendly staff/tourists.
The real scoop on the Carrousel
Just got back from a trip to the Carrousel. (April 03)There have been many bad reviews, this is the true scoop. It is a low budget resort. The rooms were old, but clean. Not a bug in site! The courtyard was nice, neatly trimmed. The jacuzzi is huge. There is a nice but small pool with a swim up bar. The kids pool is right next to it. All are very clean. The food was good. There was always a good variety-if there was something that did not appeal to you, there would be something that would. There were hamburgers, hot dogs, french fries and nachos available every afternoon. The beach bar had all the basic drinks, plus many specialities. The staff was always friendly, and made the trip very enjoyable. The beach did have a lot of seaweed, but so did almost every beach within walking distance of the resort. There was nothing wrong with this resort if you are looking for one that does not cost a lot of money. We enjoyed every minute we were there.
Easy and clean
I really enjoyed my stay here. Lots of Europeans and NO spring breakers. Clean and quiet. The maids washed the floor everyday. Efficient staff. Our toilet wouldn't flush and someone came and fixed it immediately (the spring had come off). The food is average. Bar staff is fun. I like that they had activities. We kayaked and snorkeled and played bingo. All this and feeling well rested! I slept spectacular! Remember Americans- We are in a foreign country! You don't need your sheets changed every day, I doubt you do that at home!!! They changed the towels if you put them on the floor. If you compare this to the high end places you're going to be disappointed. How would you rather spend your money? I felt I got more than I paid for. Vacations are more than a clean room... A little bonus-the beach next door is adult only.
Not so bad!
Don't let the one bad review scare you! We found the Club Carrousel to be just about what we were looking for: lotsa all-inclusive drinking and great location. Don't stay here for the food, though, and avoid the a-la-carte restaurant all together. If you must eat there, drink heavily first so you can laugh at it. It's that bad. The buffet is fair. If you were the kid in high school who looked forward to the school cafeteria, then you will have many fond memories. The staff is somewhat helpful, and the bartenders take great care of you if you slip them 5 or 10 pesos on your first day. Bottom line: for what little we paid, we felt it was worth it. Remember it is old Cancun, but it is clean and well maintained. Have fun!
Nightmare in the Hotel Zone
The staff at the hotel were great - especially Samuel the security guard assigned to watch my family as we compiled our video diary of horrors. Cockroaches in the kitchen and rooms, unsafe pool loungers, bird droppings on dining tables, as well as a strong smell of raw sewage emanating from the kitchen, food that was of low quality and always cold and unhygienic kitchen and servery standards. The pizzeria was no better -10$ extra for a medium sized pizza and spaghetti sauce like dishwater. So the abundance of good alcohol and congenial bar staff saved the day, perhaps the management count on that
I wouldn't stay anywhere else.
I stayed here two years ago with my then boyfriend (now husband) and I have to say that we had the most wonderful time of our lives. The hotel was imaculately clean, the beach was also spotless and the staff were increadible. We were waited on hand and foot and as we were all inclusive we didn't need to worry about paying for anything. At the bar we were served quickly and kept laughing by the fabulous staff.
We found that there weren't many Americans staying at the hotel mainly Europeans. It's far enough away from the nightlife for peace and quiet but just a short (20p) bus ride away when needed.
It is true that Cancun has a lot of shops and restuarants so you do not really need to go all inclusive if you don't drink that much but we both enjoyed endless tequila nights with the bar staff coming up with various tequila shots of various colours and strengths... another bonus is that there is a Domino's pizza telephone number in your room so if you get the munchies late at night the best tasting pizza you've ever had is just a phone call away. We even ordered a super size pizza one night whilst still in the bar (actually I'd say it was more like morning) and shared it with the remaining alchoholics.
If I am ever fortunate enough to return I will be staying at the hotel Carrousel with out a doubt.
A great getaway on a low budget
My wife and I stayed at this all inclusive resort at the end of a winter holiday adventure on the Yucatan Pennisula. We were there for the New Year's Eve celebration, dancing, drinks, and show included!
What a wonderful experience!
The staff was very friendly, the rooms were comfortable, and we were able to come and go easily, and affordably.
TripAdvisor Reviews Ocean Spa Hotel Cancun
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