Nice and clean

We had booked 2 studios at Clarion suites, one for my parents and one for my husband and I, and upon arrival the hotel kindly offered us to stay all four of us in a penthouse suite. We dicided however to stay in seperate studios for more privacy, but I really appreciated the offer from the hotel.

The studio was nice and big, and since the temperature went up to 35 C the aircondition was a blessing. There was a small kitchenette and the possibility to make coffee, so we decided to skip the hotel breakfast, which cost 9 euros. The fridge was big, and there was a supermarket close by, so we stocked up with drinks and saved a bunch of money that way.

The location of the hotel is great, with about 20 min walk to Praça dos Restauradores, and 5 min to the nearest metro. The department store El Corte Ingles, is about 10 min walk away.

I found the hotel to be very neat and clean, especially for big city/capital standarts.

The only thing we missed was some where to have a drink in the evening when coming back to the hotel after dinner.

Over-all a real good value for money, and we would stay here again.

Great hotel

We stayed in late May 2006. We booked a 'studio' and were pleasantly surprised to find our room had a separate bedroom and living area (very similar to traveller photos posted on site) and was massive compared to other hotels we've stayed in in Europe.

The staff were very friendly and helpful and the pool is a great place to relax in on a hot Lisbon evening. The only downer was the breakfast which I think was overpriced at 9 euro - especially as the food was very slow at coming out. I'd suggest going to one of the nearby cafes which serve excellent coffee and meals instead. We booked on expedia and got one day for free making a 4 night stay at around 200euro, which was a bargain.

Overall, would highly recomend and we will be staying there again.

Real Value

We stayed in a 2-bedroom penthouse. All rooms including bathrooms (2) were large, well furnished and kitchenette was completely equiped except for a toaster.

My wife remarked how clean everything was.

The staff was very helpful with tourist-type questions and a problem with a shower was taken care of immediately.

Location is excellent and for less than US$200 per night we would return in an instant!

I cannot understand a negative review that I read. In my opinion it is excellent value.

Mixed Review.... So So

Stayed at the Clarion for 2 weeks in Spring of 2006. We had the 2 bedroom suite, which was great layout: 2 bedrooms with ample closet space; 3 televisions; adequate kitchen. Lots of storage, which since we were in transit for a move was much appreciated. Desk Staff was not engaged; barely looked up when we came in or out, and had no idea how to book restaurants, transportation, etc. They were nice enough (not rude), but just seemed to be in the ''why are you asking me questions'' zone. Rooms were spacious, yet tired in terms of furniture and decor. Location was good enough; close to 2 metro lines so you could get anywhere you needed to go. Negotiate for room price and get a 10 to 15 per cent discount.

Comfortable suites in a fairly convenient location

Good points:

Helpful multi-lingual staff

Very nice suites with TVs, refurbished kitchen area and spacious bathroom

Well placed for enormous local upmarket Amoreiras Shopping Centre and Metro

Secure on site parking at around 10euros per day

Bad points:

As a 'suite' hotel, no room service or restaurant (does have a coffee shop/cafe)

Not the most central location for main attractions

Picked up an excellent deal on a suite thru expedia as decided to spend a night up in Lisbon during a holiday based down in the Algarve region. (about 3 hours drive)

Highly recommend the waterfront area developed for Expo98. The Oceanario de Lisboa is great for the kids and the Cable Car ride is fun too.

Large apartments, great value

I have just come back from a long weekend in Lisbon. We stayed in the Clarion Suites and we were really impressed with the hotel. The apartments are big, with a large bedroom and a large lounge (TV in both). The kitchen is small but good enough if you just want to prepare breakfast and snacks. It is about a twenty minute stroll into the centre of Lisbon and the Barrio Alto area is even closer. We got a fantastic deal on the internet and it was great value for money.

Helpful and convenient

We stayed for the Easter weekend in 2005. The hotel was a little dated decor-wise but clean and very spacious. You get the feeling that you're living in a private flat. Basically you get a large bedroom, ensuite bathroom, plus a separate living room/diner with kitchenette with some crockery. I'd say it'd be great for families because the sofa is a sofabed and both rooms had satellite TV so the kids won't need to fight over the channels!. Plus, as a family you could eat in occassionally instead of dining out all the time which could help save some money. There was a pool but it was closed because it wasn't warm enough outside. They have air-con which worked fine for heating as well as cooling the room and thick blackout curtains for a decent night's sleep! The road it is on is very quiet and the underground stop at Marquis Pombal is a 5 minute walk away. You can also very easily take the bus directly to the Torre de Belen which takes about 20-25 mins. You can take breakfast in the hotel, or there is a small cafe on the way to the underground where it's cheaper to get a nice continental breakfast.

We did book a double room online but were given a twin and although they were willing to transfer us to a double the following day, we forgot to remind them and the double-bed room had gone by the time we did. Nevertheless, without hesitation, they sent a man up straight away to remove the bedside table that was fixed to the wall between the two twin beds, pushed them together and we were happy with that.

I was worried because I had booked the hotel online first then checked on TripAdvisor and saw the two bad reviews. I was dreading the worse, but was very pleasantly surprised and wanted to let others know our positive experience.

Excellent, peaceful hotel in residential neighbourhood.

We stayed at the Clarion suites for 3 nights this Easter. It is situated in a residential neighbourhood, near Marques de Pombal square, 15 minutes from a subway station. We paid 428 GBpounds for 2 return flights, parking at the airport and hotel accommodation so we cannot really state the hotel price.

We are surprised at the previous bad reviews as we considered it an excellent hotel with good maid service. We stayed in a studio with a spacious living-room with tv, sofas, table & chairs and balcony, ample reception area, kitchenette (micro-wave oven, sink, fridge, hob, kitchen utensils), bathroom and bedroom with balcony and tv set. The studio was clean and the maid washed our dishes/pans every day. There is a swimming pool on the ground floor which we didn't use as the weather was not good enough. There is also free wi-fi area for internet users in every floor near the lift.

We would only say the single beds are a bit too small (the Portuguese are short!) and that the air conditioning/heating system was a tad weak.

Value for money - This was not.

Spent 1 night, in a suite, at this hotel during Eoro2004. The rate was £385. We had booked in advance, so cannot complain about the price. However, The room smelt badly of stale smoke, when we asked for advice on getting the shower to work were told " pull harder. It was made for strong people". I wondered how elderly, or disabled guests would manage. When the shower did come on, it was ill-fitted and leaked all over the bathroom floor. The accomodation was a good size, but in no way worth the rate charged, particularly as breakfast was not included and a 25 ml bottle of water was 2 Euro. Certainly one to avoid in the future.

Not a four stars service

I spent two nights in this hotel last March, 2003. I reported the first day that the tv remote control was not working. Well, I left the hotel after three days and nobody fixed it. Not a good service.