DFW Airport Hotel & Conference Center
How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Free High-Speed Internet
- Swimming pool
- Wheelchair accessibility
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Historical Traveler Reviews DFW Airport Hotel & Conference Center Irving
WARNING: Pay attention to the negative reports already posted. I read them but decided it could not be as bad as others thought. Was I ever wrong! The odor when walking into the building was my first clue - an old Holidome swimming pool gone bad - and things got worse. Railings on stairwells and in the one working elevator on my wing were missing, with big holes in the walls where they once had been. All carpets were worn and ragged, most were dirty. Ditto for the walls. My room was very large, its one positive, but the bedspread was dirty and the furnishings beat-up. Probably the hot breakfast was OK, but because of the dirty conditions everywhere else I opted for packaged cereal only. I will have to give high marks to the women working at the check in/out desk because they were very pleasant and helpful. I booked this hotel through Priceline.com, which rated it as 2 stars, but it was far below that rating. I stayed two nights because it was already paid for, but I don't plan to ever be there again. Just a warning.
Stayed at the Clarion DFW on 13 November 2005.
Van service is very efficient. Van driver was friendly and accomodating when I was picked up at Terminal D.
Most of the guests in the van were displaced by American Airlines; they were all irate.
Clarion is a rather big complex--looks fine from the exterior (it is located on the "typical" highway strip near filling stations, similar class hotels, Bennigans/Dennys restaurants, and a nearby mall).
Check-in clerk was friendly enough.
My stay went downhill fast after check-in.
Interior is dingy, dirty, and musty. Absolutely run down. Mini golf/putting green in lobby hasn't been used in years. Exercise room (two bikes) is locked up and can't be used (why, I don't know).
Country bar/nightclub is closed for "remodeling".
My room was along the pool-side area. Swimming pool was half full of water. Very inviting.
The room itself was dirty. Peanut shells on the floor, sticky gunk on the mirror above the TV. I opened up the "guest services directory" and a can top fell out.
The bed was stiff, warped, and uncomfortable.
Morning breakfast was acceptable--not too many choices, but fairly well set up. This was the one bright spot during my brief stay.
The room and interior of the hotel itself were dark, depressing, and dirty.
The piece de resistance for my stay was watching the cock roach run across the room mirror. I could not kill it in time, because it was too fast. Nice touch.
Cable TV had just a little over 10 channels (give or take).
Many of the guests were put up by American Airlines, that I could see. They mentioned similar, negative impressions of the Clarion that I experienced.
Avoid this hotel!
Checked out early, still feel unclean.
Summary: This hotel is in an advanced stage of decay, is being maintained at a bare minimum of effort by the management, and at $100/night, was not in any way a good deal for the money.
I booked this hotel while on a three-night business trip to Dallas. I checked out after the second night. My first clue that there might be problems should have been the gentleman at the front desk demanding to see a manager, but I travel all the time, and irate guests happen. My next clue was on the way to the room. Paint is flaking off of the walls, the third floor button on the elevator wouldn't work (press it, then "4", and the elevator will start moving), and hallways smelled musty. When I got to my scarred but at least still mostly-painted door and went into the room, I found the reason for the musty smell -- mildew on the bathroom ceiling and walls (and on the hair dryer electrical cord, which I'm still puzzled about). It was late, so I went to sleep despite feeling a bit itchy.
The next morning, I did a quick search for other hotels in the area and couldn't find anything. This was because in the light of morning, I saw the holes in the carpet, and had discovered that iron and TV remote were both broken, and there was no ironing board. After returning from my meetings, I looked again for hotels, found none, and asked the management to bring up a new iron, ironing board, and TV remote -- to their credit, they did that fairly quickly. The next morning, a Courtyard finally opened up and I checked out early without any penalty -- the desk staff appeared to be accustomed to early check-outs, and didn't even bother asking why I wanted to leave early.
You get what you pay for!
This hotel is really run down. The huge lobby area was filthy, and the rooms have certainly seen better days. I also stayed at this hotel many years ago whenit was the Holiday Inn, and it certainly had little left of its former glory.
For a few dollars more (which includes a decant breakfast), I ould recommend the Drury Inns, or Hamton Inns, which are within walking distance of this place!
Inexpensive but nice!
We stayed here basically just to sleep, May 13th, 2005. We live in OK but were taking an early flight out of DFW to Cancun the next day. The hotel is just a few miles from the DFW airport. The rate was cheap and they let you park your car there while your away at no charge which is wonderful! They will shuttle you to and from the airport at not charge too! You do need to tell them you will be parking and they will have you fill out a form.
I must say though that we did get lost finding the hotel. But that is nothing new! We always get lost in Dallas! Coming from Okla on I-35 we followed the directions I got from map quest and it said to take I-35 then take 121 business. Well that was a mistake. We just should have taken I-35 to 183 East. Anyway, we finally found it.
We arrived about 5pm and check in went well. Friendly staff. We walked over to Bennigans and ate dinner. The hotel was really full that night because there was a class reunion with about 200 guest!
The only complaint I had was they have an indoor pool and it was right by our room, and the kids there were having a good ole time laughing and screaming! But we had to get up the next morning at 4am, and we went to bed at about 8:30pm but couldn't sleep until they left at 10pm which is when the pool closed. Thank goodness is closed at 10pm! I'm sure they would have moved us had we asked, but we didn't.
Had a wake up call at 4am on the dot, got ready and was at the front lobby to check out by 5am and the free shuttle was ready to take us to the airport! We tipped him of course!
This is a perfect hotel for a short stay. But we didn't really get to take advantage of it's amenties...pool, breakfast, etc. It is located near shopping and restaurants.
We would stay there again!
You can email me if you have any questions.
Not up to par
The restaurant was closed, the beds were not comfortable, towels were stiff.
I brought my children to Dallas for Spring Break and we chose the Clarion Hotel. The staff is very friendly and helpful! If ever in the area this is the Hotel that we will stay at again and again. I was very pleased and will tell all my friends and family about this great experience!
I stayed here for 2 nights From Feb23rd2005 and considering the price through Expedia I think that it represented stunning value. The Ritz it is not but it is not Ritz prices and it is presently going through a much needed re-furbishment, but that said the rooms were more than adequate, the facilities at this price range were superb-check out the indoor and outdoor pools +the fitness centre-and the shuttle service represents blinding value. The staff are efficient and friendly with a special mention to the shuttle bus drivers who are a mine of local knowledge and information, are top-class. To sum up-if you want Ritz standards and are happy to pay their prices then this hotel is probably not for you, but if you like a bit of value for your money, then I can thoroughly recommend this hotel
this was a gift so the grandkids could swim . sometime while we were there a childs coat and $ 25.00 came up missing
Not up to standards
Booked the Clarion via the Choice Hotels website as is typical for me. I travel about half the year on business and usually stay in one of the Choice brand hotels.
The Clarion South DFW Airport is not up to the usual Clarion Hotel standards. In fairness to them, they did have a sign in the lobby indicating that they were remodeling but it appears as though that remodel was restricted to the hotel restaurant. The whole hotel is looking worn though and could use an upgrade. The room is typical Clarion layout and the furniture was in decent shape. The mattress was older though and probably should have been replaced some time ago. The bathroom was dated looking, but clean. The shower head was a Shower Massage by Waterpik which is usually a plus for me as I like the massage feature after flying and driving but the head was too low which forced me to stoop under it to wash my hair - and I'm only 5'10" tall. For anyone over 6 foot the shower head will be at about eye level.
I requested a no smoking room and the sign on the door indicated that it was non-smoking but there was a faint odor of smoke in the room. Come to find out it was coming from the bedspread which had a couple of cigarette burns in it. I requested it be changed and let them know that no matter how many times they washed it, it would always smell of smoke to someone that doesn't smoke.
The staff was pleasant but not particularly knowledgable. They fumbled with the computer to locate my reservation as well as the reservations of other guests checking in at the same time. Additionally, when I called from Waco to get directions, the clerk told me that Waco was about 3 hours away when in actuality its only about an hour and 15 minutes.
These may all seem like minor annoyances but they add up. There are several other hotels in the area of the airport and the next time I visit, I'll be sure to check one of them out instead.
TripAdvisor Reviews DFW Airport Hotel & Conference Center Irving
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