Randles Court Hotel
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How has this hotel rated in the past?
- Continental Breakfast
- Free parking
- Pets allowed
Photos of Randles Court Hotel
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Historical Traveler Reviews Villa Excelsior Hotel & Kurhaus Bad Gastein
We stayed at the Randles court for a 3 night break recently expecting the service of a Clarion 4 star hotel. We were both very disappointed and will not return to this hotel.
On arrival we were informed that the kitchen was closed in the hotel and that we would have to go next door for food. Our package included a meal and I think that the hotel should have had the courtesy to call us at least to advise that the restaurant was closed and that we would have to go next door to their sister hotel.
This became the catch phrase for our stay- 'you can use the facilities in our sister hotel next door'.
The bottom portion of our bed was collapsed on arrival. The leg was folded underneath the bed. The internet access was down for some of our visit but we were promptly told that 'you can use the internet next door in our sister hotel'. The worst part of our stay was the breakfast that was served every morning. We have stayed in the Clarion in Limerick and found it wonderful- more than deserving of 4 stars. The Randles Court was not worthy of 2 stars, especially for its breakfast.
My scrambled eggs and bacon fry up was a piece of scrambled egg and MICROWAVED !!??? rashers. We really couldnt believe it. When I pointed this out to our waitress, she could not understand me. The crepes with apple were merely a plain pancake with cold apple puree.
Overall, we found that this hotel has airs and graces above its standing. While you do receive silver wear and fancy plates, the food itself for breakfast was very poor. We expected the standard we received in other Clarion hotels such as Limerick, which was outstanding.
On the Wednesday when we left, the leisure centre was closed for maintenance so we could not use the pool.
Overall,we would not return to this hotel in the future.
Its a pity because the interior is very nice and worthy of 4 stars but the food left a lot to be desired.
Return autum trip
Just returned after a short stay at the randles court in November 06. This is our third or fourth stay here and again I really enjoyed my stay overall.!
I bought some friends with us this time from Italy ,but I was disappointed with the room they were given.Having stayed previously ,I was hoping as arranged with the girl before hand to get them a really nice room and quite willing to pay for it too, to be allocated a very average room by the hotel manager who overruled what I had previously arranged in advance, stating it was all subject to availability.I did not wish to create a fuss in front of our visitors and acceped his room allocation which was in my opinion, no way near as nice as any of the other rooms we had stayed in previously or requested for them.
Our own superior room was gorgeous in the new wing,you pay extra for that,well worth it, but I am disappointed with the service by the manager for our italian friends, I had hoped they would be as impressed by the Randles court as I have been on every other occasion , they enjoyed the food ,loved the dining room and the antiques, but thought the room was average.
That said, I enjoyed my visit, and I hope to return again with more friends in the spring time. However, I will make definite arrangements with the girl I usually deal with, who is so helpful, and ask for specific rooms in advance , and avoid the manager who is not as customer orientated as some of his staff. -My only negative with this hotel.!
The food lived up to its usual top class rating and dining room staff are very good as usual.House keeping is excellent and location is great.
Return irish visitor.
Ps. Ask for a room in the new wing if possible near the back ,it is worth the extra money for comfort and peaceful sleep.
Great staff, fantastic food.
We got a good deal on price for 2 nights bed and breakfast, plus one evening meal. All the food was wonderful, and the staff were excellent. The room was comfortable and the hotel is in a good location, as it is a five minute walk into Killarney, and maybe half an hour to the national park in the other direction.
Our only quibble was that our room was overlooked, albeit by hallway windows, but this did mean we had to keep the curtains closed for privacy. Other rooms are available with a mountain view, so request one of these when booking!
I spent 2 nights here in July with my husband and 10 month old baby. The hotel is one of the nicest I have ever stayed in. The staff are lovely, bedroom was spacious, clear and plenty of air. We dined in the restaurant one evening and the food and staff were excellent, as was the breakfast each morning. I would highly recomend this hotel and look forward to returning.
A Relaxing stay in Killarney
One of the best hotels I have ever stayed in. I went to Killarney on a golfing trip with 5 of my friends from the US and the staff in the Randles Court Hotel were very helpful when enquiring about places to eat. They booked the golf courses for us and everything we wanted was catered for in a professional courteous and friendly way by all the staff.
I will be returning again.
Not impressed by the clutter
Stayed here but should not have done... big renovations happening but they should have closed the hotel. a lot of antiques around the place but you cannot survive on that. lacks the service of a true 4 star...in my opinion.
our works have now been completed and have improved the facilities and atmosphere of the hotel immensely.
Thank you to all the other members who wrote so positively about our family run hotel and I look forward to welcoming any future guests who may read this.
A country Manor type hotel
We stayed here back in January and it was a very enjoyable experience. It is a quite a posh hotel and is expensive to stay at. Checkers restaurant was delicious and i would highly recommend a meal there. The staff were very helpful and pleasant in the main but one staff member was quite unhelpful. Wiggs bar is a gentlemans establishment and is a nice bar for a quiet drink. The rooms were spacious but our room was at the back of the hotel and was noisy in the mornings as this woke us up early. Overall a good hotel about 10 minutes walk from the town center.
Stayed at the Randles Court Clarion on August 7,8 and 9th. 2003. We were with 3 other couples and our experience was wonderful! The rooms were as they should be and the staff was very accommidating in every way. We had the most delicious breakfast each morning. I would stay there again!
Loved the ambience
we stayed at the hotel a few months ago...it was a most pleasurable experience. The staff were extremely friendly and courteous. they couldn't have been more helpful! The breakfast was gorgeous but I think the dinner was overpriced. The rooms were really spacious, spotless and comfortable. It would be an ideal place for someone who might like to 'try' a weekend away on his/her own for the first time!! We will be back!
TripAdvisor Reviews Villa Excelsior Hotel & Kurhaus Bad Gastein
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