Clarion Hotel Mansion Inn
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How has this hotel rated in the past?
Historical Traveler Reviews Clarion Hotel Mansion Inn Sacramento
I just stayed at the Clarion for the first time, and it was kind of cool. It's located in an older part of town with victorian homes all around, and is across the street from the original Governer's Mansion.
The architecture inside and out makes you feel like you're in a time warp, kind of 50's, but they've done a nice job of modern decorating.
The rooms are nice inside, and I felt pretty safe while there.
The restaurant was awsome, and the service was better! I would barely take two sips of my drink, and it was being filled again.
There is a Starrbucks across the street and a PF Changs half a block down.
The only bummer was the pool was under repair.
I'll stay again if I'm up there.
Way past its prime!
The first thing we noticed was that our room smelled musty. The lighting is poor, which turned out to be a blessing, since there were cobwebs hanging from the ceiling. The shower door didn't close properly, so the bathroom floor was damp most of the time. We received only a few channels on the small TV, although a truck with a number of new TV's arrived the morning we were leaving. On the bright side, the staff went out of their way to be accomodating, the lounge and patio areas were nice, and the one meal we ate in the restaurant was good. All in all, I'd recommend staying somewhere else--I would never return without being sure they had done some real renovation!
Great affordable stay in downtown Sacramento!
Thank goodness the other reviews were not factual! My daughter and I just stayed at the Clarion during the USA Track and Field Finals. We found this boutique-like hotel to be quite refreshing. The staff was friendly and not snooty the way some hotel staff can be. The only thing this hotel did not have at the time was a usable swimming pool for my daughter. I was told it was being refinished and upgraded at the end of August. All in all, it was a very comfortable and inviting stay with clean rooms that were obviously newly renovated and great restaurant food. The price was very affordable especially when you take in to consideration it's convenient downtown location. Oh, and parking was free! I would definitely come back if I had another event to attend in Sacramento.
We spent four days there during the last week of June. There were only two choices re. the air conditioner - leave it off and the room was stuffy, turn it on and freeze; it was impossible to set the temperature. The last night there was a private party downstairs. The thumping of the base could be easily heard in our room and the vibrations felt in the bed. When I questioned the front desk about it, they would only say it was a private party and would be over at midnight. Well, at 12:45AM it was still going strong. Never again!
We stayed for seven days at the clarion during christmas time. We had a nice stay, the staff was verry nice and helpfull, the neighbourhood was not so dangerous as some people say, we did a lot of walking and no one did bother us. The rooms in the hotel were average but clean and every day they were cleaned by the maid. In the restaurant we had some really good meals and they were very kind too us.
We had a nice stay there, the only negative thing was that is was not so close too the shopping mall and old sacramento, you need to be healthy too walk the distance if not take a taxi.
The hotel from h---
The rooms stink, the pool is filthy, the chairs around the pool have bird doo doo on them. The carpet is dirty in the rooms. Very bad neighborhood. Ceiling in some rooms falling in. It took 40 minutes to check-in because the printer wasn't working. One person's room didn't get cleaned for two days, said the do not distrub sign was on room , but it wasn't . The hotel is not a clean place to stay, unfortunately, I already paid for four rooms and am going to finish out my stay. I am very unhappy, expedia, should not offer this hotel as a 3 or 31/2 star hotel, it would be lucky to be a one star hotel. My recommendation is Don't stay there if you don't have to.
The Clarion Hotel in Downtown Sacramento has been a jewel in the 80's and the early to mid 90's but has suffered economic hardships which results to its lack of sufficient service and hotel maintenance. As a expert in hotel hospitality, i have seen the world in all shapes and forms, from 5 star hotels to bed and breakfast establishments, i have seen them all. The Clarion Hotel is a bad example of what the website, states that "is is a hotel that many people come back to." In all manners, that statement is completely FALSE. This hotel has been built in the 50's and has needed a facelift for far too long. This hotel once had a professional banquet manager, who had worked there for almost 20 years, who is a good friend of mine, but has recently been layed off due to downsizing. This hotel is downsizing, which results in less quality and management problems due to the fact that the clarion hotel is releasing skilled workers and managers, and is opting to pay minimum wage workers, with no skill, to manage and operate the hotel without previous experience. What this means to you is that this hotel will give you the WORST possible in customer satisfaction, food quality, and overall value. The GM of this hotel came from the Holiday Inn Roseville/Sacramento, and had ruined the quality and dignity of that hotel. This hotel is the GM's next project, to cut costs wherever possible, and to make the hotel appear good on paper. The people who made reviews about this hotel, stated that there were problems among room maintenance, enviorment, employee courtesy, and surrounding enviornment. This hotel suffers from those problems because: 1) Room Maintenance: maintenance has been cut for many years and has done few at the hotel and has only worked on cosmetic functions of the hotel to make it appear desirable. 2) Enviornment/Condition:The Clarion needed a overhaul, and has got one in 2003, but there is still multiple problems with plumbing and service issues, especially the bug infestation in the hotel. I dined at the Mansion Court Inn and discovered a ROACH in my pasta. 3) Employee Courtesy: Due to the amount of layoffs of key positions in the hotel, employee courtesy has dwendled dramatically, and that results in the rude service of many employees working at the hotel, due to the overworked and underpaid nature of many employees working there. The GM and upper management has cut corners everywhere, and want to make the hotel profitable, without consideration for the customer. 4) Surrounding Enviornment: This hotel is situated next to the Former Governor's Mansion and the Music Circus, but did I forget to mention that this hotel is situated in the Heart of the GHETTO. The area is surrounded with prostitution, drug use, homeless, and low-lives. This hotel is 1/2 mi. from Loaves and Fishes, a homeless gathering area. Unless you dont mind being approached by the homeless, spend your money elsewhere more desireable. Also, this hotel is near a night club which opened across the street that parties dont end till the morning of the next day and is extremely load. The hotel's suites and deluxe rooms are only a few steps from where the nightclub is at. A homeless guy approached me, asking for money, and I refused, then he kicked my BMW. The hotel didnt even have responsibility for what goes on in their parking lot. The secuity guards are just standing in a corner, smoking, without any sufficient progress at all!Overall Recommendation: This hotel needs better management and does not have sufficient service in terms of quality, service, and customer satisfaction.Rating: Extremely PoorLast word for the customer: Do Not Stay! Beware! You can get more for your buck somewhere else! There are more desirable hotels in Sacramento that have more amentities and better customer service than this hotel and have comparable rates!
A Dreadful Place to Stay
Great place to stay if you enjoy air conditioning that works only half the time, a chlorine filled swimming pool filled with screaming children playing 'Marco Polo' just below your room, ants that fill your bathroom, having to park across the street from the hotel in an unlit parking lot, and trying to sleep in a room that is directly across the street from a busy dance club with loud techno music playing until 3:00 am. This doesn't include the fact that the advertised bar and restaurant are completely empty at all times, and that the staff are relatively rude and would rather talk on the phone than help you fix the air conditioning in your room. Oh, did I forget to mention the homeless people and prositutues that fill the area? Don't want to leave them out!!
The Last Review is Bogus!
The last review posted here, had to be from the mangement of the Clarion Hotel. Now the truth... Yes the hotel is adding on a renovated section. No it isn't done yet and if you don't mind the constant construction noise - have at it. New nightclub opened right next to the hotel - don't even think about staying on that side of the hotel. The rooms stink. The carpets are stained. The fans in most rooms are too noisey. The neighborhood around this hotel is scary at night - drug dealers, prostitutes, and transients. Ask any flight crew from Horizon Airlines, that were forced to stay there for too many years! The place sucks - period.
Finally the Clarion Hotel Sacramento is under-going a 4.5 Million Dollar Renovation. Although it is not quite done, it already looks 100% better!
All public areas and meeting rooms are completed along with about half of the guestrooms...you should see it, it looks great!!!!