Great place!

Great experience. The hotel was beautiful, the rooms very large, clean and comfortable. The hotel was tastefully decorated and had a great swimming pool. It was rather expensive, but worth the extra money. The only thing that was problematic was a dripping airconditioner (something was broken inside and there was constant noise like someone hitting a basketball) but we were moved to the room next door and that was fine. I was really pleased with this hotel.

Very Comfortable

My family and I stayed here two nights last week. There's a really nice indoor and outdoor pool, a copious and passable buffet breakfast, free newspapers, and clean, quiet rooms. Northampton's of course a wonderful place to visit; this is an excellent homebase for families with young children.

Super staff! Super Service! Business Trip!

I was here strictly for business(house hunting)and the staff was amazing. Allowed me to check in early, they had free internet access. The continental breakfast was great! They have an indoor pool which I of course had no time to use. The rooms are adequate. The lobby has a real country feel and I always enjoyed coming back to the place. I got this hotel for a deal and it was definetely worth the price I paid and to top it off the weekend I was there they had several chefs participating in a live show.

I thought to myself "Wow Ming Tsai out here in the dining area and no one around him." It was awesome! Hats off to the Clarion Conference!

IT'S O.K.

Let's see - we have just gotten home from a stay at the Clarion and read the other reviews. I agree with quite a few of them. It was dark and needs some carpet cleaning in a big way. But the kids loved the pool and game area. Beds were comfortable but they're right it was noisy (hallway traffic and 2:40 a.m. for us). Breakfast was ok but depleted by 9:30 when we arrived (out of milk, almost out of o.j., etc.) when we told staff nothing seemed to happen. We say go ahead and try it -- but do go into Northampton and have a great dinner at Union Station!!! The Best!

A hidden gem

I read the reviews on this hotel after our stay there and was amazed at some of the negative comments. First let me say that we usually stay at Hiltons, Hyatts or other more upscale hotels. When we pulled up to the hotel my first thought was "oh no, it's a dump". But I changed my mind the second I walked in the door. The lobby and halls are decorated with oak paneled walls and maroon, forest green, and creme colored furnishings. Our room was on the 2nd floor overlooking the indoor pool. We had sliding doors to a narrow balcony. The pool is covered by a glass atrium which lets in a lot of light. The room was decorated in light colors, with light wood furniture. The room was a little small but the high sloping ceiling and the light coming in the sliding doors made it feel larger. The indoor pool was empty even on raining days, which was great for my teens. If you have small children I recommend a first floor room around the indoor pool - the pool will be accessible through a gated fence surrounding your terrace. Over all the hotel was lovely, clean, and quiet. In fact we stayed at the Hyatt Harborside in Boston for 3 days before the Clarion, but my sons were much more impressed by the Clarion.

'St. Patricks Day Weekend' A Very Pleasant Surprise

The staff at the Clarion Inn was amazing, they couldn't do enough for our Travel Group.

The Junior Suite was comfortable - decorated with charming paintings. The Continental Breakfast was more than ample -- delicious and satisfying.

"The layout of the hotel is perfect."

Some rooms on the lower level have small terraces facing the pool area - there is also a lounge with tables.

It was a little noisy! However, it was tolerable considering the atmosphere of the weekend and the children.

Worn out location

We were fairly disappointed by this dark and stale smelling hotel. Our room was ok but we agree with the problem with noise. Overall the hotel could use some improved lighting or brightening up in some way. It is very conveniently located to Northampton but seems to be in need of updating. The staff is quite friendly and accomodating.

I had a great stay

I just got back from an "accidental vacation" there. I was trying to book a later date in Northampton on Priceline, but accidentally left the default date (same night). Luckily, the Mrs. and I were available to travel that date.

The hotel was friendly. The room was fine (especially for the star level/price range). A nice free breakfast at the restaurant was included. Good location for haning in Northampton (a 5 minute drive, but gobs of cheap parking all over town). Free internet access in the lobby. A lovely indoor/outdoor pool. Good TV/cable.

Loosen up, dudes!

Cold and noisy.

The heating system is ridiculous -- loud and unreliable. On a cold winter night it was actually blowing hot and then cold air back and forth.

We tried to put our kids to bed around 9 and the hallway noise didn't stop till after 10:30.

Walls are thin.

Thin walls

My wife and I recently stayed here. We were walk-ins, so I guess that is why we got stuck next to the engineers room, but they could have at least warned us. We paid the normal rate, and had to listen to a motor that kept turning off and on all night, as well as being able to hear our neighbors pretty well. If you're looking for a good nights sleep, I would not recommend this place.