Great location and service

Two of us stayed at this hotel for three nights, we found the staff at Reception very helpful, When we had problems getting back in to the (public) underground car park (instructions were all in Norwegian), a lady from Reception came with us to ensure we could get in!!

The breakfasts were good with plenty of choice, though being a big hotel it does get busy. One evening we decided to have an meal in the resturuant from the al a cart menu, when we got the bill, they had not charged for the desserts, upon us pointing this out the head waitress said honesty should rewarded and did not charge us for the desserts! Our room though a little small did have a balcony with views of the harbour.

Over all I would recomend this hotel.

Great Location, Lousy Hotel

The hotel has a good location right on the water front. That is the end of the good news.

Reception staff were overworked, undertrained and not especially friendly, leaving long queues in front of the one person who actually knew how to use the computer. The room was scruffy, the whole hotel in need of refurbishnmment. Service in the restaurant was inept and the quality of the food in the evening and at breakfast was questionable. A double bed was in fact 2 beds pushed together; they didn't seem to like each other and so moved apart at the first chance. Death to romance. There was a wedding party one evening, it could be heard throughout the hotel; the TV didn't work and 2 in the morning is the wrong time to start taking long walks in the rain to get away from the noise.

We were there as part of a Hurtigruten package.

The hotel offers expensive accomodation to package tourists who cannot escape. But tourists, please take it from me... pay more and stay at a different hotel. Our stay was a nightmare and will never, ever be repeated.

Mix of good and bad

Stayed here with another couple in early Aug so we booked 2 rooms. The staff at the reception was fine but when we have further query the manager on duty was very rude.

The hotel is old, with character, but need refurbishment.

Room wise, both rooms are very different, our room is a corner unit so the size is adequate, the toilet door cant be closed. Nothing major.

My friends' room was really tiny, smell of dead rat! and on the second night, no hot water from evening to the next morning. Called for help, they merely said "sorry, you have to go to bed without a shower"and did not offer any alternative.

Conclusion:

Good location and great view(only certain rooms)

Breaksfast was good but chaotic no matter what time. They will chase you out 10mins past 10am.

Staff generally ok but the manager we met was plain rude and unaccomodating

did not bother to fix the problem of hot water

I wont stay there again as this is the worst of the same class of hotel throughout Norway.

Great location, comfortable, friendly

I was a little nervous about this hotel having read other reviews, and expected a small room. My double room measured 21 feet by 12 feet. Pretty big by any standard! I suspect the harbour view rooms are smaller, but I could see the harbour if I leaned slightly out of the window! So I recommend room 537.

The hotel will probably need refurbishing fairly soon, but it is very clean and well run, if a little dated in decor.

Breakfast was lavish. A full range of cooked and cold foods should satisfy anybody, and the breakfast room looks out over the harbour. In summer you can take breakfast on the decking right on the water.

You can order pizza from your room, but it's expensive.

Staff are very helpful as you expect in Norway.

Overall, I had a very pleasant stay and would definitely return to the Clarion Admiral.

Very decent 3-Star Hotel

Stayed there one night on August 18, 2005

This hotel is great for the relatively low price that you have to pay.

GOOD points are:

- It is in a great location, some rooms face the water and the historic Bryggen. You can walk to the fishmarket and shopping is not far way either.

- Bathroom is clean, nothing out of the ordinary, Shower is good, plenty of hot water...

- The decor of the room is marine inspired, the view over the water is special. The hotel is overall nice.

- One Halogen Light in the room can be dimmed

BAD points are:

- Bedrooms are small.

- It is a tourist hotel, business travellers may feel that it is not quite adequate.

- Stuffy corridors

- A certain 'wear' of rooms, and in the lobby, is visible

In the end, I do recommend this hotel as a decent place to stay for a night or two.

Good location/great room

Had already booked, so read previous reviews with some trepidation. Our room on the 6th floor had a fantastic view across the harbour. Both the room and bathroom were large with plenty of space for luggage. Breakfast was busy, but no more than many other hotels. Reception and restaurant staff were very helpful. Great location. Would thoroughly recommend - definitely worth the supplement for harbour view.

Terrible Service

Basically, don't stay here unless the other hotels in Bergen are full. On arrival the receptionist was rude and unhelpful. They didn't give us basic info such as the time of breakfast, or offer to make a dinner reservation for us (which was required if you wanted to eat in the over-rated restaurant). The room was tiny with hardly enough space to walk around the bed and there was nowhere to store the suitcase so we had to jump over it to get past. Breakfast was chaotic. Guests were fighting for tables which the staff refused to re-lay. That evening there was confusion over our tariff. The receptionist refused to believe that "half board" included dinner and told me I was wrong and had to pay. When the manager eventually corrected her there was no apology whatsoever. This was our first experience of Norway - thankfully the service improved after we moved on. Definitely one to avoid!!

Great place, and convenient!

My mom and I stayed at this hotel for 2 nights at the end of Scandinavian trip. Had a nice view of the bay. We were totally impressed by the breakfast buffet (great food, great view). It was centrally located for all of Bergen's sites, and the staff were very helpful.

The smallest room ever

Don't stay there!

The hotel looks quite nice from the outside, with an attractive location.

Yet the rooms are possibly the smallest I have ever seen! (much smaller than a single room I had at the Clarion Tokyo, and that's saying)

When we checked in, the rude and unhelpful receptionist assured me he had given us a twin room (which is what we had booked and had been confirmed to us), but that wasn't the case. When I went back to get it changed, he was very argumentative, saying the room had 2 single beds and I hadn't checked properly (I had, and he was wrong). He then took about 15mn to find us a twin room, with 2 small single beds stuck up together, with hardly enough space to walk around and put or luggage on the floor. I can't see how they expect 2 adults to stay in this room (and having checked, they are pretty much all the same). There were only 2 small windows so the room felt pretty dark, and since we were on the 5th floor under the roof, I was too tall to access half of the room.

We were supposed to stay 3 nights, but left after one night, and stayed at the Radisson Norge, which was so much better. A much bigger room, with a pleasant and helpful staff.

Great Hotel

Just returned from a 10 day tour of Norway and stayed for 2 nights at this hotel in Bergen. Great location and views, right on the water. Very well managed, clean and modern. This hotel is a top-end 3-star, with 4-star qualities. Restaurant was excellent, and the piano player in the bar at night was a pleasant surprise. Would stay there again.