How has this hotel rated in the past?
- Minbar in room
- Meeting rooms/conference facilities
- Drycleaning onsite
- Non-smoking hotel
- Multilingual staff
Historical Traveler Reviews Claridge Hotel Miami Beach
Good and bad
We stayed at the Claridge Hotel following our Bahama's cruise. First of all, there is no good way to get there, besides by taxi cab, which in this area proved to be EXTREMELY expensive! It really wasn't that far from the cruise port, and each time, our fare quoted was much more than that posted on the window of our cab.
Since the cruiselines throw you off the ship as early as possible, we arrived at the hotel around 10:30 a.m. The one lady at the desk (very blonde) was anything but polite. She said that she wouldn't have a room available until 3:00. We pretty much expected that, since that IS check-in time. We simply wanted to know if there was someplace we could leave our luggage, and perhaps get some advice on where we could go for 4 1/2 hours until our room was ready. She offered the bathroom in the lobby to change and said she'd give us a towel. Well, we found the bathroom on our own and the towel never appeared. She was pretty annoyed with any question we asked. We dug out our own beach towels from the suitcases and found our way across the street to the beach. The beach itself was beautiful, but it was very overcast that day and sprinkled rain off and on. When we got hungry for lunch, we walked around and met some elderly people sitting on the benches along the beach entrance. She told us there was a little grocery store right around the corner that we could walk to for a bite of lunch. We did that and took it back for a little picnic.
Finally, at 2:30, we slowly made our way over to the hotel, at which time they had a room. Before we could check in, they had to make copies of our Driver's Licenses! I have stayed in hotels from very high class to Motel 6, and I have NEVER had anyone do that! My husband and I are now nervous because our S.S. numbers were on our licenses. I don't even know if that's allowed. We stayed at a different hotel in Miami pre-cruise and didn't have to do that. We are normal, clean-cut people. I was appauled with being treated like a criminal. The room itself was beautiful; very romantic. We took naps and got showered and headed out to find a place for dinner. By this time, there was a new lady at the front desk that was EXTREMELY HELPFUL! She explained to us how to take the bus to all the restaurants. Even in the pouring down rain, we had a great time. It really was a beautiful town.
We got back to the hotel around 8:45 to settle in for the night. The other guests in the hotel were SO LOUD! Oh, my gosh! I think they were bowling or something above us. It never stopped. That really irritated me.
Check-out time was noon, which was nice. We gathered our luggage and headed for the lobby. The blonde lady was there and said she needed to have someone check the room. Fine with us. She asked me if we took anything from the mini-bar/fridge. I told her no, we bought a big bottle of Coke at the grocery store down the street and we drank that. Whoever checked the room said there was a Diet Coke and two bottles of water missing. Yeah, lady, I work for a court system in Ohio and I came all the way to Florida to steal your stupid Diet Coke and waters! Let me tell you, if I was going to lie about drinking something, it most definately would NOT have been Diet Coke and water when there was liquor in there, too! I assured her that we didn't drink anything out of there. We weren't charged for the coke or water. Good thing! She then offered to call a cab for us and did so. That cab driver charged us $28 to get from there to the airport; we were told ahead of time that it was $24, and that's what the sign on the cab window said. We should have taken the bus!
Needless to say, I doubt that we will be staying here again next year when we go on another cruise.
I booked this hotel for my first visit to Miami Beach and it was awful. I honestly don't understand how it has received great reviews thus far. I relied on the reviews provided by trip advisor before booking this hotel and thought this place seemed to provide decent accomodations for a good price. I was wrong. The surrounding area is a dump. If you don't rent a car then you will have to take a bus to South Beach because it it is not within walking distance. First, when I arrived our room was not ready and the staff made no effort to assist us. Second, other unsavory characters were running around the hotel, dropping their towels in the middle of the lobby, hitting on other female guests, and just yelling for no reason. As a woman traveler, I felt unsafe here the minute I walked in. There was no visible security doing anything to calm the rowdy guests. Third, I asked for a quiet room and I received a room right offf the dining area. The pool is a joke because it is located in the lobby near the dining facility. Quite unappealing. This place was so awful, I left promptly upon arrival and booked another hotel further down Collins Avenue. Buyers beware!!!
Me and my wife stayed here for four days and it was fantastic. It is about a mile north of Lincoln Road in South Beach where all the outdoor restaurants are..so that is the only negative point. Me and wife caught a bus during the day...bus stop right there, and at night took cab back to hotel. It is a quiet area, the beach is across the street 1 block away. There is parking lot (city owned) across the street that you have to feed the meters all day which is totally impractical...so we bit the bullet and payed for valet parking which was 18 dollars a day. The hotel is beautiful it is done in a spanish style nice orange tile floors, nice furniture throughout hotel..nice restaurant though we never ate there it looked nice. The staff were really friendly and accomodating.. You can walk to south beach area of course (like i said shops, restaurants only 1 mile to 2 miles away) there is not much around hotel for restaurants.The other outdoor restaurants are on ocean drive which is nice..and lincoln..which is really cool. We got up at 6:15 one morning to watch the sun rise..there is also a boardwalk for miles in front of hotel on the beach. All in all a great hotel..I would highly reccomend. Good Luck
South Beach first timer
The Claridge came in second in our choice of hotel for our first visit to South Beach. The hotel itself was unique in it's own way because of the jaccuzzi in the back of the main lobby. I also liked the spanish style accents to the hotel. The lady at the front desk upon our arrival was attractive yet not very helpful with the handful of questions we had regarding the surrounding area. We almost got a parking ticket due to her erroneous advise. They advertised the bed in our room as queen but it was not. When questioned they said it was a "hotel queen". When we asked the hotel to fix one of the faucets for our sink we we shown how we "should" turn the faucet to get it to work, even though the other faucet was worked normallly. Finally, when we asked for a late checkout on Sunday we were told we would be extended 1 hour. I've stayed later than that without asking for a late checkout.
Overall I would give the hotel good marks for location and appearance/ambiance. The fact that it was on Collins Ave, yet away from the Collins crowd appealled to us.
We would definitely visit south beach again though we will try alot harder to get our original choice hotel the next time around.
I stayed at the Claridge for three nights in early April. I booked the room through hoteldiscounts. When I arrived they upgraded me to their "ocean view" room (which is kinda a misnomer you have to look almost two blocks across the street to see the ocean) with french doors leading to a teracotta balcony.
I had some of the best sleep of my life in their comfy king size bed and the best meal of my life in their great restauraunt on the premises. I would definitely suggest the Claridge to anyone.
Cozy, Quaint and clean!!!!
This was a wonderful hotel. My husband and I loved the location and the price was just right. The staff were VERY friendly and helpful. The next time I go to Miami I will definitly come back here. Highly recommended by me!!! smiles.....
The Claridge - Go
Stayed here 2 days. Left, then returned for 2 more days. Why? Good price, good location, good facilities. Price: $100-$80 per nite via expedia. Location: abt 15 blocks N. of SOBE hotspots. (These are very short blocks by NYC standards). You can go to Indian Creek Dr/Rd where you can catch buses or cabs to SOBE or Lincoln Road. Metro bus stops directly across the street, cabs in front of hotel. Beach: cross the street to access boardwalk. Rent a chair & unbrella for $15 total. In the nabe are the shabby Versailles, which is being renovated,residential condos, the RIU and The Palms. I'd leave my umbrella, to eat lunch at the RIU's poolside restaurant for $8-$12. Hotel staff generally friendly. (If you can, take the Airport Shuttle not the $50 taxi as suggested). Waitress in the restaurant hustles & is very sweet, but works alone, so expect to wait 5-10mins, before she gets to you. Fellow travellers include businessmen in suits, attending conferences and congenial Italians/Euros. Saw no kids. (Yay!) Internet access via tiny laptop, without a mouse, so I wasted a lot of time trying to manipulate the d*** thing. Spent abt $25 bucks unsuccessfully trying to book a room in Key West. NEARBY: Across the street is a small store selling stuff like soda & toolpaste, and stuff like that. Stock the minibar with water from there. Do not use minibar. Lincoln Mall is nearby. Take a bus or cab. It's sortof a hike. Go there and shop, and people watch. Food there $$$$ Also go to Espanola Way off Washington. Food is $$-$$$ Look for cheap $-$$ Cuban Restaurants in SOBE, which is typically $$$$$. ROOMS: Clean. Nice accents. Comfy bed. Thick curtains blk out morning sun - yay! Basin and sink in bedroom, which is odd but u get used to it. Fair amt of cable channels, but you're not there to watch TV!! All u need is CNN and Weather Channel. Sml bathroom w/tub tiled in lovely Italian blue& white tiles with yellow accents. Clean toilet- yay! Room furnished with nice dark furniture resembling stuff I saw in Mex. Warm soothing colors. Charming. Ok towels- kinda thin. LOVED the very charming indoor courtyard with flowing fountain & jacuzzi, with Italian tile and murals. Each floor has comfy built-in seats on balcony in hallways with cushions!!! Good place to read! Hallways bring to mind a large Mediterranean house, with very intimate feel. Miami Herald daily. NEG's: No ramp for roll-up suitcases (yuck!). (Handicap access, tho'). Noted water damage on small area of ceilings in both bedrooms (Rms 305 & 219) + ceiling of one bathroom (219). This is a shame - please fix. Courtyard tends to compound noise - door slams, heels on tile floors, indoor piped jazz. SUMMARY: Highly recommended, for those over 27, who want go to sleep at nite. Esp good for single females - felt very safe there. (Wouldn't recommend wandering around after dusk, even tho' I did just that!) Go there and relax.
The Price is Right!!
A beautiful hotel for an excellent price. I would have paid more to stay in a place like this. Very quiet and clean!
Great deal for the dollar
This hotel is no dump! We had a wonderful time here! The rooms were really romantic, well done and spacious. The windows open to catch the ocean breezes. We enjoyed hearing the wind in the palms at night. The hot tub which is in the atrium was great! Hotel staff was extremely attentive. We also enjoyed dinner at this hotel--don't miss it. It is hard to say if the hotel itslef r the restaurant is better. Outstanding value for your dollar.
A bit of a dump!
Upon arriving at the reception we quickly got our room key, but no one offered to help us with the luggage or show us the way. We made our way to the room through the roofed hotel court, which also doubles up as the spa; i.e. they have a small pool in the court, and hence all public areas of the hotel smell of chlorine. We arrived at our room 308, where we discovered that the shower was not working. I asked for someone to check it out, which happened promptly. As it could not be fixed there and then, the chap said that he would give us a new room. He went down and called us via phone to tell us that our new room was 311. He then asked ME to come down to collect the key. I wwas a bit miffed, but just asked whether he could send someone. After we had spend 10 min waiting in front of the new room, I walked down myself and got the new key after shouting a bit. The new room was better. However, it took five minutes before the water became hot, the minibar was half empty and it made as much noise as a truck!
It was not an enjoyable stay, and certainly not worth the money. Avoid!
TripAdvisor Reviews Claridge Hotel Miami Beach
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