Doubletree by Hilton Hotel London - Westminster
How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
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Historical Traveler Reviews Doubletree by Hilton Hotel London - Westminster
Clean, fresh and modern
Really relaxing hotel with plenty of neutral colours and soft lighting.
Plasma screen TV, DVD player and CD/Stereo in every room are welcome, luxury touches. Also for those that are looking for an undisturbed nights sleep...all rooms are soundproofed. Highly recommended.
Enjoy your stay in London!
We would like to give very warm recommendation to stay at the City Inn Westminster while your London visit. We stayed two nights in the hotel and we were very pleased by the modern standard, friendly staff and good breakfast. The rooms are standard European size, with a bit small bathrooms. This is compensated by excellent complimentary services like bathrobes, lage towels, DVD films and CDs. The hotel is centrally located 10 minutes walk from Big Benand 30 minutes walk from Oxford street with all shopping facilities.
Excellent Facilities, Staff Seem Eager to Please
Stayed at the City Inn Westminster early December 2004. The hotel is brand new, well designed, and well furnished. After spending weeks in Europe in small, dark rooms it was a breath of fresh air to walk into the light filled and cleanly designed guestrooms. This hotel is just a few blocks from Tate Britain and Westminster. Staff was helpful, but seemed a little raw. I expect they will improve. The hotel had only been open a few weeks. This hotel was perfect for us, BUT if you need a fast paced area filled with restaurants, clubs and shops, this is not your hotel. It was quiet around the hotel. On the up side, the hotel restaurant is quite good.
Trendy, clean and modern
My boyfriend and i came to stay in the Hotel recently for a trip to London. We thought the hotel rooms were lovely, clean and modern with a DVD player, CD Player and plasma screen TV and the bed was so comfy.
The breakfast was great lots of choice with the continental, the staff were very friendly too. the location i thought was good with it only being a short walk along Millbank at the side of the Thames to Westminster or 5 minute walk to Pimlico Tube Station being young we did not mind this. I would definately recommend this hotel to freinds.
What a stylish hotel!
I stayed at the hotel at half term with three friends. The staff were helpful and friendly. The services available were fantastic, free dvd rental,bath robes and much more. I have never had a continental breakfast as great as that one before and probably wont again, until I next visit the city Inn !
City Inn was just my style!
Nov 6-13th, 2003. I just returned from my first trip to London and pleasantly surprised after reading many negative reviews of London hotels. City Inn is very modern with contemporary furnishings. The room was small but well appointed. The bedding was very comfortable and CLEAN! The hotel provides most of the first class amenties at a more reasonable rate. The continental breakfast was quite good and the restuarants were very chic. The hotel staff was pleasant and accommodating though not overly friendly. It is located in a reserved, quite part of London, but very accessible to all the major sites. I would stay there again.
Boston Review - returned 11/11/2003
Just returned from a 5 night stay at the City Inn Westminster. Selected hotel as part of the BA package. Was intriqued by a new, high technology hotel. I agree with the previous review ... standard rooms are just that. We ended up upgrading to get a larger room. The entire hotel is new and fresh, however, rooms are small with minimal space to store clothes for any length of stay. But the rooms are comfortable and the staff is exceptionally helpful. Guest services was always very helpful with dinner reservations and booking a few select trips we had in mind. The location for someone that has not been to London prevously is not the best. The walk to Pimlico does take about 8 minutes or so ... not unbearable but a bit lengthy. We did find a short cut side street that did cut down the walk a bit.
Summary, nice hotel, very accommodating staff, be prepared to take taxis at night as restaurants in the area a minimal. If you're familiar with London, don't make taking the tube or a cab in the evening, give it a try.
City Inn - location, location, location
This was my fifth trip to London on vacation and this time around I picked the City Inn Westminster, primarily from the British Airways travel brochure which gave them 4 stars. In all honesty the hotel is all of what it is billed as. Don't think for a minute though you'll receive a room with a view of the Thames or Parliment if you go with the all inclusive deal advertised by BA, upon check in I was told that no 'standard' rooms have river views only the suites and another more pricy room offer that. That's why I paid more money for this trip in the first place, but still all was not lost!
The hotel was clean, modern, and on the cutting edge of technology. A 15 inch plasma flat screen tv, DVD/CD player in the room and electronic temp. controls made this a real tech lovers dream. If you bring your laptop computer they offer free wireless internet access in lobby areas and other common areas, and free access from your room. But, if you don't have a laptop, or forgot to bring yours they don't offer you anything in the line of internet kiosks or one you could rent while there. This hotel was much more of a business type of hotel than a touristy place (I couldn't find a color brochure for tours or for that matter any brochures on London in the whole lobby), although all the employees were very nice and accomodating.
That being said, the real problem with this hotel is location, location, and location. If you are on vacation and counting on a quick access to the Underground or 'tube' as they call it, you would be better served picking another hotel. The closest station, Pimlico, is a long 9-10 minute walk from the hotel (plus at night, these streets were very dimly lit!) . With camera bag, backpack, and throw in a couple of bags for shopping and presto, you've got a walk in front of you!
But all is not lost as the #88 Bus which runs day and night is about one hundred yards from the hotel and you can use your travelcard and get a ride on the bus to Victoria station and continue on the tube from there. With that option though, you lose some time.
Also, there were no public payphones in the lobby area, a fact that I confirmed by calling the guest services line. I've never staying in a hotel that didn't have this basic necessity. Of course there are telephones in your rooms, but you should have the option to call from a payphone in a hotel of this caliber. That was one of the oddities that made me want to think about whether I would stay at this hotel again. A lot can be said about a 4 star hotel by the number of taxi's that wait outside it, they were almost non-existent outside the hotel as well...
So there you have it, oh yes, if going to the Tate Britain museum is one of your priorities it is only about 150 yards from the hotel so, this is the most convenient hotels for that. Nice upscale restaurants and very attentive staff made this a pleasurable part of our stay but when it all is said and done: location, location, location! It was a bit off the beaten path for vacationeers.
Worth the Money
Very nice high tech room, a little smaller than expected. But everything is A1, felt it was well worth the money. Good location.
Brand new Hotel, still on learning curve
All in all a good experience, however not for the first time traveller or families. This hotel is ultra modern, located in the heart of the oldest section of London. The rooms are average size with a full selection of amenities, including mini bar, plush terry robes, stereo and satellite TV. This hotel would best accomodate the business traveller as closet space and places to put clothes are at a minimum.
An easy stroll from Parliament and Westminster Abbey, it is not easily accessible by public transportation. However, taxi cabs are easily obtained. Also, there are very few restaurants in the area, and the few that are near by close on weekends. The staff is ample and very helpful. However, glitches did occur. (Computer billing errors). The Concierge was helpful, but had to go to the local telephone book when asked about restaurants, shows, etc. He also had limited knowledge about local tours, etc. His assistant was of no help whatsoever. I think most of these problems are minimal and will be resolved with a little time and experience. After all this hotel has only been open for a week.
TripAdvisor Reviews Doubletree by Hilton Hotel London - Westminster
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