Have to agree...where are the four stars....???

Ratings= 5-Excellent- 1-Poor

Upon Arrival,

Warmth of welcome was not good from the lady. (bad start) (2/5) and the amount of information given wasn't great. The reception area was however bright and tidy.

Bedroom/Bathroom (3/5)

The rooms were on the small side, esp the bathroom, which was very disappointing- the facilities (such as Cd Player, Comfortable bed) was a nice touch though and compensated somewhat. One thing that was missing was e.g Wine glasses (resorted to use bathroom tumblers!) and a fridge

would be of use. The Bathroom had no bath! But a powershower was there in place. Overall it was Ok. A point to note was the cleaning service- not up to scratch. Like another review said-couldn't swing a cat in the room-but perhaps this is City Inns ethos..

Service During the Night- N/A

Departure- Everything was good and in order.

Ground + Car Parks- N/A

Meeting Rooms- N/A

City Cafe-

This was what saved us from having a disappointing stay at the City Inn.

The food was very good, Staff (French) very good and attentive- the

place has a nice atmosphere. Drinks choices were good. (4/5)

Would we stay at the City Inn again? Uncertain. We had a very enjoyable stay at the Radisson SAS recently in Glasgow but gave City Inn a shot on

the Basis of the website and reviews (on Tripadvisor)

It wasn't a terrible trip but nor was it good either.

Where are your four stars???

when they say its the people that make the place, the city inn is starting at a loss. Some say that customer service is a calling, I have never seen so many people dial the wrong number. Reception staff that, that seem more hormonal than a menopausal woman with no hrt and cleaners that have a case of amnesia so bad that forget about the mould in the bathroom they cannot remember how to use a vacuum. Stay at the camponille its SO much better, we did after a night at the city inn

Very good

nice hotel very clean staff very friendly,rooms are not massive but have all you need.power shower is good.the breakfast is excellent

Breakfast

Friendly, clean with good food. Convenient for SECC

Good value for money

Huge bed!

Bit out of town but 5 min walk to S.E.C.C. Rooms modern and clean with great power shower!! Good breakfast-lots of smoked salmon! Very helpful staff, first room allocated a bit smelly, but on complaining were immediately moved, not the Ritz or a Malmaison but shop about for a reduced rate and you will find it sensibly priced. Better than a tatty old grand hotel! Yes the room did seem a bit compact but had a 6ft bed!

Just dont try to walk into city center-its only £3 in a taxi! Parking could be more secure.

Good standard modern hotel & a Great location for concerts at the SECC

Great venue if you are going to a concert or event at the national Exhibition Centre. Right on the River Clyde and adjacent to the City Centre and West End. Modern comfortable hotel with good room facilities and an excellent restaurant offering real value for money. The scottich breakfast is cooked to order not the usual horrible buffet left under lights. Highly recommended.

Great Value Great Service

Modern, 'fresh' furnishings and decor. The room may have been a little small but it was lovely with air con, TV and Hi Fi and good standard decor. Nice bar and restaurant with decking terrace onto the River Clyde. We had an excellent dinner in the restaurant and best of all was the breakfast which - Oh happy day! - is cooked fresh and delivered to your table rather than the usual horrible buffet sat under the heatlamps which is sadly the morm at many hotels. We thought it great value.

Great View over the river

Great Views up the river, the rooms were a bit on the small side but all the facilities were new, modern and clean. Very friendly staff the hotel was only a 10 min walk into the town centre along the riverside which was very pleasent. I would definately go back and the breakfast was fantastic!!

No cats please

Mostly OK but don't bring your cat as you will be unable to swing it in your room