City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China | 3 star hotel
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This 3 star hotel, located in the 北角 area of Hong Kong, is near Tsim Sha Tsui, Tsim Sha Tsui East, Wonderful Worlds of Whampoa, and Hong Kong Flower Show.
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          • Swimming pool
          • Restaurant
          • Bar/lounge
          • Fitness/Health center


          • Free High-Speed Internet
          • Wheelchair accessibility


          • Suites


          • Airport Transportation
          • Shuttle bus service
          • Continental Breakfast
          • Room service
          • Business Services
          • Kids activities or Babysitting

          TravelPod Member ReviewsCity Garden Hotel Hong Kong

          Reviewed by steve_m

          Good but could do better

          Reviewed Nov 25, 2013
          by (7 reviews) , United Kingdom Flag of United Kingdom

          We chose the City Garden Hotel for a number of reasons.
          1. I had stayed there before about 10 years ago and knew roughly what we would be gettig.
          2. I quite like the area around North Point. There are plenty of cheap (25-50HKD) Chinese noodle and rice shops nearby. Some have English language menus and others photos on the wall to choose from, so no problems getting what you want. It is also reasonably quiet but still close to the Tram and MTR at North Point and Fortress Hill.
          3. The offer the hotel was offering for an internet booking gave a good price for an upgraded room including breakfast for one person.
          The hotel was due to be collecting us at the airport to transfer to orth Point about 11:00. This meant arrival at the hotel by midday, 3hours before their advertised check-in time but we were told this wouldnt be a problem. Sure enough we were met at the airport, transferred comfortably and arrived at City Garden about midday. The reception area was chaos with a queue of people waiting to check-out, check-in, etc and only one person working although there were many others just hanging around. After about 15mins without the queue moving we were asked if we would like to go to the Business Suite on the top floor and check-in there so we followed someone up in the lift. Checked-in no problem and were told that the room would be ready shortly. We went out for a walk and to get something to eat and were back before 13:00 to be told the room would definitely be ready before 14:00. As there were only a couple of chairs in reception and nthey were all full we went back out for another walk around returning before 14:00 to be told it wasnt quite bready but wouldnt be long now. We finally get the key at 15:00, their advertised check-in time, and go to the room. Waiting till 15:00 wouldnt have been any problem at all if we had been told this as soon as we arrived then we could have gone out for the afternoon instead of hanging about near the hotel.
          The room itself is nice but perhaps not as grand as I was expecting with a double upgrade on the room booking. What are the standard rooms like ?
          In the evening there was a knock at the door and someone holding a large tray of fruit. Told him I hadnt ordered anything but he said it was a gift from the hotel for being late with our room.
          About 21:00 the roo phone rang and it was the deputy hotel manager also apologising for the delays of the afternoon. He offered us the second breakfast free for the duration of our stay.
          O the whole service was good, reception were helpful and the room was nice. Breakfast was plentiful and varied (if you want a fried egg you have to ask for it and it will cooked to order - I didnt find this out till the last morning !). We even took some croissants, pastries and fruit with us when we left breakfast each mornig to sve buying lunch whilst we were sightseeing.
          I would be than happy to stay here again.

          This review is the subjective opinion of a TravelPod member and not of

          TripAdvisor Reviews City Garden Hotel Hong Kong

          4.00 of 5 stars Excellent

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