Great Location, need asbestos skin!!

Myself and my wife stayed here the weekend before Christmas and had a great time in London. This hotel is great value for money compared to many nearby. It is superbly positioned (turn right out of Holborn tube and walk for 2 mins) very near to Covent Garden and the West End.The hotel itself is very smart, and the rooms clean and functional. They are aimed at longer stayers as they have a sofa bed, but this was just as comfortable as a normal double bed. They also have a kitchenette with microwave etc which was useful.I would have given it 5 stars but for one thing. THE WATER GOES BETWEEN COLD AND BOILING WITH NOTHING IN BETWEEN!! This makes for a nightmare at showertime, and is actually pretty dangerous.

Overall good, but beware quirky Citadine practices

For an excellent price I got a studio plus kitchen in a new-ish building, and I would stay there again if I could get the same rate.

The location is good, but the "Covent Garden" part of the name is misleading. You're right by the Holborn tube station, and it's a substantial walk to Covent Garden itself.

However, Citadines has some quirks: They will not change the towels or do any housekeeping during your stay, unless you pay an exhorbitant extra fee. This didn't bother me, but it's a good thing to know in advance. They charge your credit card upon check-in. On the plus side, I got a fully-equipped kitchen!

As in many (all?) European hotels, the a/c has some sort of limiter on it, such that I wasn't able to cool the room as much as I wanted; I couldn't get the temperature lower than the 80s.

Not a pleasant stay

Not a pleasant stay.The room had that "years of stale smoke" atmosphere (no non-smoking rooms available). The bed is a fold out couch. Shower temperature impossible to control. Bed blanket seemed dirty. No maid service, which over time must lead to rooms getting dirtier and dirtier. Kitchen is included, but room seemed too dirty to eat in. I wish we'd checked out as soon as we saw the room. Rooms are badly laid out as well and don't make good use of the space available.On the plus side, the bathroom overall was nice. Location good.

Better elsewhere

I have stayed at these apartments once and would not go back there again - the problem is that there is much better places available in London such as 2 Hyde Park Square - 2HPS rooms are much more spacious - better fitted out - better value and l believe a better location. We found Citadines to be extremely noisy with construction sites nearby- make this your last resort booking only.

Would Reccomend IT

I stayed for 6 nights at the Citadines Holborn in London.Appartment was clean, new and very well equipped. Kitchen complete and very useful. In room safe which proved to be very useful. Electrical hubs, microwave, dishwasher, fridge, etc.Only down side. Shower is eigher very hot or very cold. Good location, Holborn Tube station across the street. Shops, grocery store, etc. very close.Do not hesitate to contact me for further info.

Good Effort

Stayed here for 7 nights Good location for City and Covent Garden Quiet location outside of business hours Rooms clean and adequate for two Sofa bed pretty comfortable Kitchen useful - no oven - but does have microwave Starbucks two doors away, Pizza Express next door and Sainsburys grocer store 2 mins away Only downside was the shower Scalding hot or freezing cold - eventually someone is going to get badly burnt, you can get a decent temperature but takes a lot of time! Also I paid GBP81 per night after booking on their website which is not a bad price- note you will have to pay for the room in full when you check in and not when you check out

Great place and location

The Citadines at Holburn are clean, well kept are in a good location. You can walk or take the tube to many of London's attractions. Granted, rooms are small compared to American standards but for the price these are definitely worth it!

Great location, great place!

Stayed here December 02

I have to say that I didn't believe the reviews about the hot water situation.

But, after staying there, I have to say there are completely true!

The water does have multi-temperatures; Hot, Boiling Hot, and Scalding Hot.

After staying many times in the cold-water flats of London I didn't think I could ever make an issue of too much hot water, but.....beware!

(Tip: If you don't turn the taps on all the way, you can better control the temp or fill the tub up with hot water and wait till it cools down)

Aside from that, I would stay here again.

Location is GREAT, just out the Holborn Tube stop.

(Exit High Holborn street) Lots of attractions either one or two stops from Holborn.

Staff is non-intrusive and there is no maid clamoring at your door every morning to clean the room.

Saved some money by having the kitchen; able to make tea and buy some inexpensive microwave meals down the street at Sainsbury's.

Was quite homey to me!

Citadines High Holborn

Location is everything so one should not complain about our stay prior to Thanksgiving at Citidines High Holburn. And the location is excellent - especialy when one buys the Family Ticket for the Tube (which can also be used on the busses.) The Holburn Tube was less than a block away. Problem was room size - for three it just didn't work well. We visit London every year around this time and may go back to same location - just be sure to confirm the room size and type of sleeping accomodations. The small kitchen was great and worked well. Hopefully the construction outside the hotel will be finished by this time next year. Just a side note the AMEX Card does not work well in London and hopefully we will see an improvement in that area.

Clean, well equipped but usually broken

Have stayed here on business several times (not by preference).

Rooms are appartment style, with well equipped kitchen, no room service and daily cleaning additional charge. The rooms are not tatty at all and do appear very clean, it's just a shame about the reliability...

Standard rooms have an unfolding sofa bed (watch it doesn't take a limb off though). Suites have a separate bedroom with bed.

The beds are firm (both sofa and normal beds), so if you like medium & soft beds you'll be tired after a few nights.

Although the kitchen area is well equipped there is usually something that doesn't work; have had hobs that will only go to maximum, fridges that freeze food in the fridge area, fridges that don't chill the food at all, knives are blunt, can openers useless. All can be worked round but annoying.

There is one consistent problem in every room I and every collegue has had; not a single shower works properly (it's the taps). The shower will either be (dangerously) hot or freezing, and only with a lot of time and effort will you manage to get it to mix hot and cold properly. The basin taps are fine so it's obviously just the shower taps.

Location-wise it's excellent. Central tube right outside, covent garden 5-10 mins walk.

It's a shame they don't put real beds in some of the rooms rather than sofa beds and ensure everything works. But due to these points, I'd personally only give the place 2/5. Proper beds and working equipment+shower may raise it to 4/5.