Cinnamon Grand Colombo

Address: P.O. Box 252, 77 Galle Road, Colombo, Sri Lanka | 5 star hotel
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

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Location

This 5 star hotel, located on P.O. Box 252, 77 Galle Road, Colombo, is near Temple of the Tooth (Sri Dalada Maligawa), Mount Lavinia, Colombo National Museum, and Dehiwala Zoo.
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Amenities

       

    TravelPod Member ReviewsCinnamon Grand Colombo

    Reviewed by magoutski

    Dinner at The Lagoon

    Reviewed Sep 24, 2014
    by (16 reviews) Wilrijk , Belgium Flag of Belgium

    Exquisite

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by mariaobrien

    Very Grand Indeed!

    Reviewed Jul 28, 2014
    by (8 reviews) Dublin , Ireland Flag of Ireland

    So far on arrival we've had hot face towels and a cool juice to sip on while checking in. FANCY!
    We've been upgraded to an executive suite! SCORE! Had obligatory de-plane de-travel shower which has a rain shower head from above and another from the side. Much needed after two flights! But strangely there's no hair dryer! Why?! So am now going to have a nap with damp hair because I'll probably be asleep by the time reception send one up!
    To be continued....

    Cinnamon Grand Colombo
    Colombo, Sri Lanka
    Breakfast
    Habarana, Sri Lanka
    Cinnamon Grand Colombo
    Colombo, Sri Lanka

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by jomama

    Terrific!

    Reviewed Jan 7, 2014
    by (11 reviews) Kent , United States Flag of United States

    the Cinnamon Grand in Colombo is excellent. There are about 10 great restaurants, everything from an Irish pub to a poolside surf and turf, along with authentic Indian. The pool is wonderful, rooms nice and clean and well serviced. The travel desk is very helpful and making plans and reservations couldn't be simpler.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by jomama

    Great stay

    Reviewed Nov 1, 2013
    by (11 reviews) Kent , United States Flag of United States

    Good people, good service, good accommodations. Enjoyed my stay!

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by gisellecruz

    4 stars!

    Reviewed Apr 5, 2012
    by (2 reviews) Manila , Philippines Flag of Philippines

    Hotel is kinda old but nice location, friendly and accommodating staff, neat room with complete bathroom amenities, a welcome fruit platter and yummy welcome drink for every guest!

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Cinnamon Grand Colombo

    Harshly judged

    from

    After reading previous posts I was a little concerned to see that a night at the Cinnimon Grand was our first overnight hotel in Sri Lanka bfore starting a tour of the cultural triangle.

    Driving up to the hotel I was a little concerned to see scaffolding, but this seemed to be goings on at an adjacent building. Indeed the boundries of the hotel are a little unclear as it merges in to a shopping complex.

    Check in was very efficient and the hotel has been the subject of refurbishment and has a big reception area to relax in.

    The room - Maybe a little faded, but clean and above average in all respects.

    Facilities are not well sign posted so it pays to take out half an hour to find the restaurant, bars etc.

    I guess most people will be on half board and this restaurant is a little tucked away, however it served some of the best buffet food I had over the two weeks we were in Sri Lanka. Some dishes are cooked on the side to order.

    The term 5* is a bit OTT but it is a good 4*. The staff are very efficient and very helpful.

    The Hotel is suitable for business travellers and those who are overnighting in Colombo before a tour.Its in a quiet area with no traffic noise.

    Yes they do add on Tax and Service charge to drinks, what they hope to gain I do not know, as from previous posts they are clearly winding the guests up. Any way there is a supermarket next to the hotel so you can always smuggle a bottle in to your room if you are that desperate.

    Not quite as good as it should be

    from

    I spent 10 days in the Cinnamon Grand (previously Colombo Plaza) during January and it appears that things have not yet settled down after the change in ownership. Service was always friendly and smiling but rather disorganised. The staff in the Executive Lounge were helpful but not very proactive. The food was very good in Tao and Breezes and we were able to order from any of the restaurants or room service for consumption in the Executive Lounge, which provided a much quieter environment. Overall it is a good hotel but there were many little "niggles", with shabby bathrobes, amenities in the room were not all there to start with and were replaced in a haphazard fashion and the corridors were not cleaned very often. The pool area is overdue for refurbishment and service round the pool was non-existent. If they can sort out the management and staff training and when the refurbishment in complete it should be very good but they are not there yet.

    Beware the hidden taxes!

    from

    I stayed here a few days after it's relaunch as the Cinnamon Grand. Unfortunately, the refurbishment of the Old wing was not yet complete, though the new lobby is stunning. My room was in the unrefurbished wing. The room was large and the bathroom adequate, but neither was up to the 5 star rating the hotel claims, with furnishings that are well-worn, even shabby.

    Service was ok but not as friendly as the Continental or Galle Face, where I also recently stayed. The staff seemed more interested in the UN personnel who were staying there, than in an independent traveller.

    The 2 restaurants I tried were very good. The buffet restaurant offering a good selection of local and international food. The seafood restaurant was also good. You choose your fish from a market style counter and then have it cooked in whatever style you like.

    The "pub" style bar was ok but nothing more.

    My main gripe is that unlike other Colombo hotels where I have stayed, all prices are exclusive of tax. That means you have to add 26% to everything you buy, and as a result everything is far more expensive than the Continental or Galle Face. I paid over 600 rupees(3.50) for a local beer from room service, which costs just 75 rupees (0.44)at a supermarket - a staggering mark up!

    Overall, I was disappointed with the hotel. Clearly it is aimed exclusively at business travellers who dont pay their own bills.

    Very nice

    from

    6 of us Stayed for 1 1/2 nights ( 2am check out ) After some basic accommodation We fancied a bit of luxury..

    The entrance hall is very impressive. I negotiated a room rate for us all and my partner and I decided to treat ourselves and get a suite.. Expensive but very nice.

    Finding out where the resturant was is an adventure... Eventually headed out site to the pool side resturants, a nice selection to choose from but we did not know there was an indoor ressturant untill second night ! For the first time in Sri Lanka I had difficulty getting food. I am allergic to garlic and spices - yes I know it is amusing for someone who travells in Asia.. Actually that is honestly the only time I have Ever had any reall problems getting food !

    The building work is irritating and getting around is not signed very well, the rooms are really nice and with a suite on a corner and a high floor there are amazing views. The way it is designed when your standing outside your room it looks like you are on a landing in a prison block! a luxury one.... The pool is lovely and you collect towels at the gym.

    Breakfast was lovely in the air conditiond resturant, Dinner is buffet style, but nothing without Garlic !

    I got a shock when I checked out, when I negotiated the room rate I asked for the total price for each of the rooms including tax... he forgot to add the tax to ours ( I thought it was on.. ) anyway I had to pay an adittional $180 in tax that I was not expecting.. Not Happy.

    Anyway overall my stay was ok. But I dont think I would go back.

    It is worth a visit esp if you like modern and clean hotels, rather that the musty colonial ones.

    Good Business Hotel

    from

    I stayed at the Colombo Plaza on a business trip to Sri Lanka in April 2005 and found it to be a good, above average, hotel. The bedrooms are a good size and well equipped. The high-speed internet connection in the bedroom was very useful and reasonably priced (100$ unlimited use for 2 weeks). The breakfast buffet contains a very good selection of dishes, as well as an "egg station" where the cook will prepare eggs & omlettes to your wishes.

    The access to the dining room is down a rather grim corridor, but this will presumably improve when the renovation works are finished.

    Some touches are a little over the top - such as a staff member in full uniform to open the door for you (he is standing there in an overcoat, gloves and hat and it's over 30), and someone else to press a button to call the lift.

    Staff are friendly and helpful.

    I return to Colombo again at the end of June and will stay at the Plaza again.

    David Roberts

    Looks very impressive, but in fact a quite average city hotel

    from

    The lobby of this hotel is quite impressive, with a vast stone floor and a huge fountain in the middle of it. The hotel itself is huge, with corridors reaching off into the distance and (I was told, although I never had the time to find it for myself) it houses its own shopping center on one of the upper floors.

    The room itself was okay, nothing spectacular, and had a fairly dismal view of a building site outside the window. (The building work actually continued until past 8pm on the Saturday evening that we were there, which I found mildly irritating...)

    Walking to the hotel restaurant, which takes you through what must have been some sort of temporary part of the hotel put up during the ongoing construction work, is a bit of dismal experience, with evidence of leaks from the ceilings, quite gloomy lighting and a general "tired" feeling, but the restaurant itself is very nice and bright, with a lovely array of food to choose from, all of which was very tasty.

    Great Hotel

    from

    I stayed here a month from Nove-Dec 2004 as I was working in Colombo. My wife stayed the entire month in the hotel when I was in work. The staff are really friendly and it's certainly the best hotel in Colombo. The facilities are first rate, the pool, gym and restaurants offer everything you could want. The Breeze bar is outside and offers happy hour from 6-8 and a great chance to meet fellow residents. The location of the hotel is excellent too, close to the Ocean and not far from anywhere that you want to go. The rooms are clean and well appointed but I'd go for the appartments next time, 2 bedrooms and a kitchen for $5 more, bargain price for 5 star luxury.

    Very posh, but not too much like Sri Lanka

    from

    Its old name the Oberoi, a five-star hotel group from India, points to the roots. A real 'upper class' hotel, with its own shopping plaza and on a convenient location on Galle Road (just a bit too far to walk to the old Fort centre).

    Rooms were spacious, large pool, super restaurant, friendly staff. All aimed to make one feel at home-away-from-home.

    But atmosphere 'could be any place in South-East Asia'. Close your eyes and you're in Singapore, Mumbai, KL, Jakarta or whatever. Compared to a few other 4/5 star hotels in Lanka and Colombo this hotel lacks culture, lacks a national identity.

    Comfortable and convenient

    from

    Stayed here 4 days in September. Nice room, pool and bars.

    Loved the colombo plaza

    from

    My wife and myself spent two lovely nights at this hotel...we found the room clean the service very efficient and the staff always smilling and pleasant and courtouese ....The food is good and an excellent deal for your money...

    TripAdvisor Reviews Cinnamon Grand Colombo

    4.00 of 5 stars Excellent
     

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    Traveler Photos Cinnamon Grand Colombo

    Poolside
    Colombo, Sri Lanka
    Cinnamon Grand Colombo
    Colombo, Sri Lanka
    Breakfast
    Habarana, Sri Lanka
    Cinnamon Grand Colombo
    Colombo, Sri Lanka
    Tough choices
    Habarana, Sri Lanka