Days Inn Elk Grove Village/Chicago/O'Hare Airport West

Address: 1920 East Higgins Road, Elk Grove Village, Illinois, 60007, United States | 1 star hotel
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Location

This 1 star hotel, located in the O'Hare Airport area of Elk Grove Village, is near Legoland Discovery Centre Chicago, Arlington Park Racecourse, Allstate Arena, and Woodfield Shopping Center.
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    Historical Traveler Reviews Days Inn Elk Grove Village/Chicago/O'Hare Airport West

    Give It A Chance

    from

    Ok fine...this is not a 5 star hotel, but did you really expect it to be? What we wanted was a clean place to sleep...a safe place to park our van while we were on holiday, and good shuttle service...We got ALL of that for a cheap price. The Shuttle drivers are very nice as well. Don't be afraid to book this hotel or leave your vehicle here...good values for the money!

    Not that bad

    from

    I stayed at this hotel after booking on Hotwire, so I didnt choose this hotel it was chosen form me. This was 2 weeks before the Chicago marathon so hotel space was limited. I immediately checked it out on Tripadvisor and was rather worried after reading some of thses reviews. It wasnt as bad as i expected......

    Yes the room smelled of cigarette smoke, the water smelled of sulphur, the breakfast isnt great at all, there is no elevatorand it just about borders the runway at O Hare, but really it was manageable. WE only payed $50 a night for 4 people, The room was clean, as was the bathroom, the towels were kind of small but clean and they dried you. It was about 10 mins drive to the subway where we parkd our car for the day for $3 and then took the subway downtown which took a half hour. So all in all not as bad as was made out, and for $12-50 pppn, who can complain?? Its defintely not the greatest hotel and I probably wont stay here again by choice, but its not as bad as its made out to be.

    "The worst hotel ever"

    from

    As a person who regularly stays at cost effective hotels such as Best Western and Howard Johnson's, I just cannot see how a national hotel chain such as Days Inn could even sanction an operation like this--it surprises me that even 2 people liked this dump on the review.

    The rooms and hallways were filthy, they wreaked of a horrible odor, and equipment inside the room was falling apart. Also, 2 electrical outlets in each room won't cut it. If this isn't bad enough, I can keep going--the shuttle service was horrible and untimely--we waited 45 minutes to be picked up after returning from town--only to be told it would be in "Terminal 3" at O'Hare--a place completely different from where all the other shuttles from good hotels picked up their customers, and more importatntly, different from the spot where we were first dropped off. Instead, we paid a cabbie $28 to get back to the hotel because of this service. Instead of apologizing for this joke, the desk clerk was rude and unprofessional.

    Hundreds of thousands of dollars needs to spent on this hotel to replace its carpets, beds, coolers, water, and some of its employees--otherwise, it should just either be torn down or sold. Terrible waste of space, money, and time. You'd expect quality like this from a hotel in the run-down part of Vegas--not a national hotel chain.

    Oh my goodness, this is a crappy hotel!!!!!

    from

    I stayed at the hotel after searching endlessly over the internet. I wanted a hotel that offered a park & fly package. I picked the Comfort Inn brand because I thought it to be reliable. Was I ever wrong!

    This was one of the worst hotels I have ever been in. Have this torn down and build another building. The room stunk of cigarette smoke and airfreshner. My pajamas retained the smell our entire 10 day trip. We had to wait from 9pm until 10pm to have a crib brought to our room. You simply cannot put a 1 year old to bed at 10pm and expect to have a well behaved child ready for at 5 am to go to the airport!

    There was no elevator and we had 2- 50lb bags plus baby equipment.

    The bed spread had cigarette holes in it. The water for the shower was extremely rusty. The windows were so small. That is probably fortunate, because there was the nicest Howard Johnson across the street.

    The breakfast offered was watered down apple juice, bad coffee, and day old doughnuts.

    The airport shuttle left on the hour. So, we had to take the 6am shuttle. for a 9am flight. When picking us up, we had to wait over an hour even though the hotel said the shuttle would "be right there!"

    I will never stay here again and I will forever doubt the DAYS INN brand quality.

    Its a clean and cheap hotel but I wouldn't go there again

    from

    $44 is real cheap and the room is ok but everything is shabby.

    The price does include breakfast (coffee and cakes) and a free shuttle

    to the a/p. If you are not short of money, chose a better one.

    Great for the Price

    from

    Not a 4 star hotel by any means, but rooms are clean. Staff is very nice, especially the funny guy who works midnights.

    Some rooms only have shower units, be sure to clarify you would like a room with a tub. It is near the airport and sometimes you hear planes taking off. The highway in the back is noisy, but ok if you have the window closed and air on. Nice little simple cont. breakfast.

    Worst thing about the hotel? The water. Not the hotel's fault, but the city's water smells more like a sewer. Very drying to skin.

    Best thing? The price. Clean rooms, convenient location, nice staff.

    Loud and run down.

    from

    We stayed at this hotel because of an overnight layover. Its about 15 minutes from the airport. We were satisfied with the airport shuttle and the hotel cleanliness, but the furnishings were very tired. The real problem was the incessant roar of the super highway directly behind the property. We were too tired to switch rooms, but in hindsight we should have. If you have to stay here, I strongly urge you to ask for a room out front (which faces a much smaller highway).

    Very good service

    from

    I stayed at this hotel on a recent vacation i took to Ill and i didnt experience anything at all but great service and wonderful people.I stayed in this hotel for 3 nights and everyone made me feel right at home. The rooms were really clean and nice, the staff was very curtious to us and the shuttle driver was really nice also, he took us back and forth to Ohare as needed to catch the train to downtown Chicago or wherever, he was really nice..everyone there made me feel at home and it was a clean,quiet place to relax and enjoy my vacation stress free. i had nothing but great service from this hotel. I would recommend it to anyone traveling to Ill and Elk Grove is also a really nice place to visit, not at all a bad place i would stay there again on my next trip to Ill.

    Do not stay

    from

    Do not stay at this hotel.......

    this hotel is very dirty and the service is horrible. I thought i was saving money by staying at a cheap hotel but i think i lost money. I only stayed for one night and quickly left to the hotel across the street. The Microtel inn gave better service and more for your money. They gave me a free breakfest, free highspeed internet, and it was only a couple more dollars. The best part is it is new!!!!

    Do NOT stay here!!!!

    from

    By no means stay at this hotel. I went to this hotel mistakenly, thinking that it was where I was to be staying. When the man at the desk told me that I did not have a reservation, I asked him if I could possibly be at the wrong hotel. I showed him the address and telephone number I had for the hotel I was to be staying at. He called the telephone number, which was the number of another Days Inn, and they said that they did not have any reservations for me either. Frustrated, my husband and I sat in their lobby, wondering what to do. I then approached the desk and asked the same man if there were any other Days Inn hotels where I might be able to check for a reservation. The main rudely, in a raised voice, stated, "I do not have reservations for you, so I cannot help you". I asked him again if he could help my husband and I since it was late in the evening and we needed a hotel where we could park our car for the duration of our vacation, as our plane was leaving the next morning. He again stated, "As I stated, I cannot help you". He did not offer us a room or any assistance. He was rude and I would say "shouting" at me. I was shocked. That was mistake #1. When we returned from our vacation, we were waiting curbside at O'Hare for our hotel's shuttle to pick us up. While waiting, we noticed a large group of people, approximately twenty in number, also waiting for a shuttle. A few moments later the Days Inn in Elk Grove Village (the same one where we had our bad experience) shuttle arrived...a 12 passenger van. The man began loading the baggage of these 20-some individuals into the van. After filling the rear of the van with baggage, he informed the waiting individuals that he did not have room for them, and instead, only had room for baggage. Of course, everyone sighed as it was 11:30 p.m. and they were anxious to get home, or at least to bed after our 4-hour flight. The man told the individuals not to worry because there was another van that would arrive for them in a matter of five minutes, and that van could take the passengers to the hotel where they could pick up their baggage. While everyone was questioning the man as to how this happened, the second van arrived. The man then packed the rear of this van with baggage also, and then informed the waiting guests that this van, too, was full of people and that no more passengers could be transported to the hotel. Needless to say the passengers themselves were less than satisfied with this hotel's service as well. At that point in time, our shuttle arrived and quickly took us to our hotel where we were able to get a good night's rest. When thinking of staying at Days Inn in Elk Grove Village, instead think of staying at Super 8 on Toughy. They had an OUTSTANDING staff and everything was wonderfully clean and secure. Please take my advice on this one, even if they have better rates....it's NOT worth the hassle!!!!

    TripAdvisor Reviews Days Inn Elk Grove Village/Chicago/O'Hare Airport West

    2.50 of 5 stars Fair
     

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