Chiang Mai Plaza Hotel
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Historical Traveler Reviews Chiang Mai Plaza Hotel
Had a great time here
If you stay at this hotel make sure you upgrade to a deluxe room. THe older section of the hotel is a bit grotty, but the deluxe section is newer and very clean. The people were lovely, as in all of Thailand and the location is just far enough from the action to be quiet. Get your laundry done across the road from hotel (a little to the right) only 40 baht per kilo. Great service!
THe breakfast is Asian style and western and is huge. No complaints from us.
Not suitable for Songram festival
For the Songram festival, I stayed at Plaza from April 10 to 17. I would like to comment about plus sides first. It is not far from Night Bazzar however it is not affected the noise from busy area. Breakfast are plenty and well organized. Lobby is great and artistic. In the evening, northern Lana style music can be listened at lobby. Gym, Swimming pool and Sauna are free for guests. Staff are well dressed and greet the guest with Sawadi Ka. Doors , ceiling and floors at downstairs are sparkling.
Some hotels has special arrangements for guest who want to enjoy the festival. Such as water splashing outside hotel and renting the open car. Not at Chiang Mai Plaza. It is not convinient for night entertainment spot Tapee gate. At night, it was not easy to find the way back to plaza.
Interstate tour operator does not have enough information and misguided me about Chiang Mai-Pattaya express trip. I wasted cancellation fee bth 500 for the misguided information.
I would like to submit my check out experience. My ironing cost is Bath 71 and I paid Bath 100 to check out staff. She returned me only 16 baths and did not give me any explanation. When I requested the phone of front office for booking the metered taxi, they did not allow me to use. It is unhelpful for guest with luggages.
No one gave me a hand for luggage. When I requested bell desk for leaving my luggage for a while, the staff refused me. When the guest check out, staff are not friendly anymore. My room from 9 th floor is a bit dark and I did not get enough sun light for drying my clothers. Bathroom is a bit smelly without the windows.
Overall, this hotel is not bad however they still need for further improvements. Check in and Check out staff needs more trainings.
Having booked the Chiang Mai Plaza online for two reasons, firstly, that the booking agent confinmed that the in-roon internet access was by broadband (Iwas on a business trip) , and that satellite TV was available, I was upset to discover when I arrived that both were unavailable. The front desk staff did not seem to understand my request for broadband, nor was an apology offered. The TV was eventually fixed to receive satellite broadcasts, but the choice was small, mostly Japanese stations and one from the USA (CNN). Broadband was availble from the "business cetre" on the ground floor, -- two very old computers and one attendant, and expensive by Thai standards----but, having expected to have broadband in the room, I was unable to send files and JPGs as I had intended to, which annoyed several of my clients. The room was OK, but only slightly better than a much cheaper hotel. Wallpaper was torn in places, a generally scruffy feel was my first impression. I shall not stay there again.
A just above average hotel
We stayed for 3 nights in CM Plaza hotel for our Easter holiday, it was just above average. Our room was big, but the room cleaning service was just average, with a spider web above our bed and some fingerprint marks over the windows for some days without being cleaned.
The choice and food quality for the buffet breakfast was average only for a resort hotel. It is not common to self-serve coffee and tea in a resort hotel in SE Asia. (Actually the hotel calls itself a hotel and conference center, so they may not target at tourists only.)
Otherwise, the staff are friendly. Though in one instance, a staff recommended us to a bar when we asked for a restaurant.
The location is near the night market and is fine. There is a good restaurant next to it. It is probably better to get a tuk-tuk to the old city, since you may have to walk for 20-30 minutes under the hot sun.
Fine but not quite our style
We stayed in the hotel for part of our honeymoon. The location is great - not far from the old town and the staff are perfectly friendly. However, they were unable to provide an iron - which I thought was very odd and annoying. Our room while large and clean really need refurbishing and the hotel was full of large tour parties - which wasn't quite the atmosphere we were looking for. The lobby is clearly newly done up but rather in my view in a over done style. The price we paid it was good value.
This is a large commercial hotel but they try to do things right. Large, clean rooms, gorgeous public areas, good service. It has not charm,, lots of tour groups but it has everything you need for very little money. And the location is fabulous.
Great First Impressions
The lobby area, which has recently been redone, was first class. The rooms itself didn't quite maintain this standard, but were still pretty good and the bathroom (most importantly) was clean and modern.
The location was exactly what we wanted, 5 mins walk from the night markets and just across the road from the excellent tour company - Tour East - headquarters. Particularly given the A$66 per night we paid for this hotel, I would definately stay here if we visited Chiang Mai again.
A good deal
We spent three nights at the Plaza. The lobby is large and is in the process of being remodeled. When complete, it should look nice. It already has some nice aspects to it. If you are a non smoker, make sure you are put on the 9th floor. This is their only non smoking floor. The rooms are of standard quality..not unlike a Quality Inn or something. The free breakfast buffet is excellent. The staff were all friendly and helpful. The hotel is well located for sightseeing. The old-city is a bit of a walk..but inly 50 baht by tuk tuk. The night market is down the street. Chiang Mai is a fascinating city. I would have liked to have had more time to explore.
My sense of the Plaza is, that while nice enough, it is trying to be something that it is not. It is, however, well worth the $37 per night rate we found on Precision Reservations.
We travelled to CM for the first time three weeks ago and had four nights at the Plaza, with 4 friends from the UK. The service, food and ambience were first class, and we all loved the decor of the hotel. Your representative arranged a day's Baan Thai cooking which will live long in the ,memory, especially the shopping at the market. Lots of rain this year, but it did not spoil our time there. It was our third trip to Thailand, but we will be back next year God willing, but at a drier time of the year, so that we can do the Hill Tribe trek. We will be staying again at your hotel. Many thanks for everything you did for us.
Regards, David & Rose
Loved the first time, always CM Plaza
This was my 5th time in Chiang Mai (12th in Thailand) and this the only hotel I know. From the first time until now, the hotel made some improvements and next October there will be a new lobby, Lanna style. The deluxe rooms are very spaceous, the location is excellent (near the big and wonderful nigth market, near the Ping River, near the new Pantip Plaza (like the computer plaza in Bangkok, near the Amari Watergate), near everything if you like walking. Otherwise there are plenty of tuk-tuk and 8 seat taxi. This is a quiter town comparing with Bangkok but there are many things to do. This was my first time in this time of the year, not so beautiful and cooler than in high season December and not so funny as the water festival in April, but there are not many tourists. By the way, this is a low season but this hotel is always plenty of asian tourists (japanese and thai). Very friendly thai staff, clean bed everyday, clean towels twice a day.