How has this hotel rated in the past?
TravelPod Member ReviewsChateau Hotel New Orleans
I saw a few fliers at the visitor center when I came into Louisiana that offered great rates for hotels in the French Quarter of New Orleans. A woman at the visitor center warned me not to expect the hotels to honor the rates. I called another hotel and her warning was accurate but when I called Chateau Hotel they honored the quoted rate and conditions, including free parking. My first room (I had to move once) was a bit dark and pretty noisy, which was fine with me, and the location is great.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Chateau Hotel New Orleans
I wouldn't stay here again if it was free!! I was told they would put an air purifier in the room, but when we checked-in it smelled musty and caused me to start sneezing. I asked for and received another room, but it was under the stairs across from the ice machine- very noisey! I felt very afraid in this area of the quarter. They never showed up with our breakfast. The best part of staying at this hotel - checking out!
Not The Sames Anymore
Sorry to tell you this place has changed over the years and is not keeping the rooms up at all. I have stayed at this hotel for the last 7 Mardi Gra,s in the same room.. The bathroom has to be re-done , the wall paper in parts of the room is falling off the walls. I dont understand why they are not doing a better job with the place, one last thing, the women who works at night and some times during the day can be so rude. Sorry to say i now have to find a new place to stay.
We really enjoyed our stay
we were getting ready to leave new orleans for home on sun nite , we hadonly planned to stay the day. being mardi gras week we thought no way any one hada room and if so it would be costlt. we had parked way down decatuer and was walking back to our car. my girl friend said lets try to seeif any one hada room for the nite. we tryed three places and all were ful, one hada room but it cost more than my house. we decided to try the chateau last. we went in and found they hada room for 79 dollars. we took it, we brought our car back and they parked it in their off street parking area. our room was small and rreally nice . we enjoye it completely and will come back. i see some complain about minor stuff, well nothings perfect. i have stayed at very plush hotelsin the quarter and they have their problems. also, wheur on vac ur not gonna be ina roomallday any way. best 79 i have spent ina while
Great little find!!
We stayed at the Chateau in July 2003 and loved it!! Myself, my husband, and my son stayed in a quaint little room that overlooked Chartres. My son loved waking up every morning to the sounds of horses trotting down the street!! This hotel is in perfect proximity to everything in the quarter especially great shops like SIDESHOW!! We are going back this weekend and hope to stay there again!! Thanks especially to the overnight desk clerk who was the most helpful of all!!!
Disappointed in the Chateau
We choose Chateau Motor Hotel because we didn't want to stay in a cookie cutter style of hotel that looks like all the other hotels. A big reason was they ADVERTISE that ALL 47 ROOMS look out on their court yard or onto a French Quarter Street. This is totally false. 20 to 25 % of the rooms are interior rooms with no windows at all. Naturally we got two interior rooms. This is only one of the disappointments, there were several others. For example, we ordered breakfast to be delivered between 8 and 8:30. The first morning it arrived at 9:30 just as we were leaving the room to join a tour. The second morning we again ordered breakfast for the same time but it did not arrive before we had to leave at 9:30. We gave up on the free breakfast after that. We also discovered that the House Keeper goes into each room before the maid and collects any tip that you leave out. We would perfer that the maid who does the work get the tip. We will not go back to this hotel.
Our Home In The French Quarter
Since 1991 the Chateau Motor Hotel has been our home when we visit New Orleans. So far this year we have visited twice. We love the hotel and it's wonderful staff. I say wonderful staff because so many of them go out of their way to make your stay memorable and you to feel they are happy to have you there. For example the desk clerk knows the type of room we prefer and often we are able to have the same room, the maids and porters remember you and make you feel welcome and do their best to provide quick service (and with a friendly smile) when you request something. The hotel also has the charm of the old French Quarter with a lush courtyard complete with fountain and pool and plenty of garden furniture and lounges. The rooms are cozy and the funishing have been different in the six or so rooms we have stayed in over the past twelve years. As for problems we had a couple over our many stays but a call to the front desk got a quick response. We've stayed at three other hotels in New Orleans but find the Chateau to be our favorite because of staff, location and value.
We have stayed at the Chateau Hotel for 5 years now and are going back in late Nov. We usually stay five nights and request the same room which is perfect. The property is old but quaint and warm and comfortable. I have become familiar with the staff and find them exceptionally helpful & friendly. The continental breakfast is great and always delivered with a smile. The BEST is the location. In my opinion, it is the perfect place to stay in the Quarter. I look forward to seeing Sharon (Manager) and Jim (1st shift front desk) when we return in 6 weeks. As another reviewer stated, the Chateau is a wonderful secret.
A little disenchanted
Just completed my weekend stay at the Chateau Hotel. I have stayed here many times before but the last two stays have had some problems. The swimming pool was green, the rooms are in need of some new linen and the Sat. afternoon desk personnel was less than cordial. However, the location is great, whether you want to go to Bourbon St. or Cafe DuMonde. You also can not beat the continental breakfast wake up call with newspaper and the free valet parking. There have been times we have never taken the car out all weekend.
We stayed here for 2 nights, 3rd and 4th April, obviously around the same time as the previous reviewer. We had however a totally different experience. We stayed in what would probably have been the slave quarters. Now I'm not particularily fussy and I like old and atmospheric, (I stayed the previous week in Le Richelieu and it was terrific,) however our room smelled very musty and the paper was peeling.The throw on the bed had a hole in it. The bathroom had a bath 3 ft long with dried snot on the shower curtain. It just all seemed so shabby even the pool was green with algae as if it had not been cleaned. I'm not exagerating when I say that you had to run the hot water for 20 mins to get it hot. Initially when we complained at reception we were told that it was an old building. Coming from England I know old buildings and what to expect, on this occasion the plumbing obviously dates from the 1800s. On the day we left, the courtyard was full of workers so maybe things will improve, as it is I wouldn't recommend this hotel to anyone. Maybe it's only the slave quarter rooms that have problems, if this is the case, then they should close or redecorate this block. Don't chance it.
Quaint and wonderful
The Chateau Hotel on Rue Chartres at St. Phillip in the French Quarter is a gem of a find. From our beautiful room which opened onto the courtyard, to breakfast and newspaper brought to our door in the morning, to the wonderful staff who were friendly and helpful, our eight day stay was delightful. The location was perfect for us. There were several great restaurants within a block of the hotel (Irene's Cuisine, The Secret Garden, The French Market). We were two blocks from the Farmer's Market, St. Louis Cathedral and Jackson Square, Bourbon Street, and the Riverwalk. When we return to New Orleans, we will go back and stay in this hotel again. In fact, most of the other guests we met during our stay were "repeaters." At the risk of giving away this best kept secret, I highly recommend this hotel.
TripAdvisor Reviews Chateau Hotel New Orleans
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