Charlesmark Hotel

655 Boylston St, Boston, Massachusetts, 02116, United States | 3 star hotel
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This 3 star hotel, located in the Back Bay area of Boston, is near Boston Public Library, The Closet, Lush, and Beadworks.
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    TravelPod Member ReviewsCharlesmark Hotel Boston

    Reviewed by tonestar

    Excellent all round

    Reviewed Jan 18, 2013
    by (2 reviews) , Australia Flag of Australia

    Great location, excellent room. Wifi was good. Breakfast is coffee/juice, untoasted bagels and fruit...but food if you're desperate. Great place to stay in Boston.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Charlesmark Hotel Boston

    Not at all what I was told


    I arrived there with my daughter, thinking we were pampering ourselves. First problem was to find A parking spot to unload our bags, there was NO valet parking or anyone on site to help. After going around the block 4 times we stopped at the front door where the sign reads "valet parking" put the bags in the room and in less than 8 minutes got an $55.00 ticket for parking at the door. Front rooms are very noisy, they are facing a very busy avenue, so lots of busses and trucks,and NO double pane windows, the other room I stayed was dark and depressing, hard to know if it was day or night. Elevator doors are very close to the rooms and in need of some oil to make them run softer. The room I was told by the owner had about $1.000.00 in bedding, my assumption was down conforter, great linnen, great pillows.....well, I was wrong. The sheets were not soft (50/50 mixed) and not good quality, there was a waffle cotton blanket on the bed, and the pillows were so thin, that I need it at least two or three to be comfortable. The closet was small and short, so forget about putting a short dress in it, so anything long was out of the question. Adding to that there was no drawers. The bathroom was SMALL and forget about taking a bath, only a shower, off course no bathrobes, Qtips, cotton balls, lotion, shower cap.

    I am VERY familiar with boutique hotels, they should feel comfortable, and they stand out by the DETAILS which you don't find at a chain hotel.

    This hotel was planned by and for some men, from the size of the "closet" to all amenities or lack of them.

    The price I paid was $249.00 per day, I did not find that a deal.

    I would definately think twice before staying here again.

    My response to her claims is that she made unfounded assumptions about our property due to her lack of research and travel savvy; then unfairly wrote this higly critical and very innacurate review due to her unfulfilled expectations.

    I highly encourage any traveler looking to stay at any property to call and research the hotel over phone before making any reservations.

    Fantastic stay for our 25th Anniversary!


    My wife and I just stayed at the Charlesmark on Sept. 7th-9th, and again on the 12th, having decided to stay there based on the great reviews we read here. Well, we were not disappointed. Sure the room was a little smaller than some other hotels, but so what? We weren't holding any parties, and it was plenty big for the two of us and our luggage. We were given an (unasked for) upgrade to one of the rooms at the front of the building, which are larger than the "standard" ones. The bed was one of the most comfortable I've ever slept in, the pillows were great; the bathroom, the towels, the sound system, etc: all excellent! The whole room was very contemporary and well-designed.

    The staff was very friendly and very helpful, especially Jason, although they all were great. When we arrived at 7:30 AM from a redeye he went up to the room to turn on the stereo and A/C! Being able to go to our room instead of waiting till the afternoon really helped!

    The lobby actually felt like your living room. Which is in keeping with the whole hotel: from when you enter off the street the ambiance is that you are staying in your own luxury condo in the heart of a very hip, exciting, and easily accessible part of Boston.

    No need to drive; we took the "T" from and to the Airport--took about 20 minutes each way from door to terminal, and took the "T" everywhere else, when we weren't walking, because almost everything you want to do is just a short stroll.

    I could go on, but read the other reviews and you'll see this is a special place.

    Thanks not only to the Charlesmark for a great stay, but to tripadvisor for letting us know about this place: our new home away from home in Boston

    A shopper's heaven


    If you are in Boston to shop till you drop, this is the place to stay. So close to Copley Place, the Prudential Centre and Newbury St that you can just pop back to your room to deposit your bags when they get heavy and then get straight back out there again.

    Free wireless internet access, great sound system and endless satellite channels mean there will be no complaints from your partner if you are a bit later getting back from Saks than you planned...

    Staff are super friendly and the reception area is really practical - just wander down and grab a coffee and a muffin for breakfast and take it back up to your room if you like.

    Only downside is the lack of storage space in the rooms, and the views from some of them, but if it's just a quick shopping/business trip, that's no problem.

    One final point... If you are squeezing in a few last shopping hours after checkout, they have a shower room in the basement so you can freshen up before you go to catch your plane.

    Loved This Hotel!


    I just stayed at this hotel for one night. I did a ton of research through tripadvisor and other websites. I had a great time. This hotel is centrally located and walking distance from Back Bay station (T stop). The rooms are more cozy than small. I paid 189+tax for a deluxe room. That included a TV, DVD player and sofa bed. If you have a lot of luggage or would like a roomier cozy room, then go for the deluxe. The standard room was for 159. The bathroom was really nice and the shower was just perfect. I had an excellent stay. Next time I visit, I will stay here!

    Cheers for the Charlesmark


    My daughter and I stayed at the Charlesmark the first week in August, 2004. The location is outstanding, as is the service and the facility. Our room was small, but well appointed with furnishings that were both attractive and practical. The price was reasonable, given the location, and they also provide a continental breakfast. What's not to like!

    Great Service And Charming Rooms


    Excellent location, great service, charming rooms. My wife and I spent two nights at this wonderful hotel in the middle of everything, across the street of Copley Station. we actually used the T to go everywhere, you could go from the Airport to the hotel using the T without any problem, the hotel is one block away from Newbury Street where you can go shop, eat in nice restaurants and have a great time, you could also use a nice gym across the street with the special deal that the hotel owner has with a very nice downtown gym.

    Rooms are high tech state of the art, surround system everywhere (even in the bathroom), wireless internet.

    We highly recommend this hotel to anyone who wants to visit Boston (Great city!!!). We will be back with more friends.

    Outstanding Personal Service


    Recently my husband and I (with our 1 year old )arrived at the Charlesmark Hotel. The owner / operator ( Mark Hagopian ) greeted at us at the car and carried our bags to our room. During that time he asked if we needed any recommendations for things to do during our stay. Make a long story short he set us up with a trolly tour ( fabulous) , restauraunt reservations ( Massaminos in the North end ( Great food and cheap!) and had Red Sox tickets delivered to the hotel for us that night. To top it off he hand delivered and assembeled a crib for us in our beautiful modern room which was filled with extras you don't usually find at bigger hotels : CD stereo with direct music and suround sound. Even speakers in the bathroom. I would highly recommend this hotel to anyone looking for great service , outstanding location and cool modern rooms.

    Nice place to stay


    My husband and I went to Boston so that I could do research for my thesis. We did not have enough time to see the whole city, but the location of Charlesmark allowed us to see more than we might have staying anywhere else.

    We took the redeye into the city on Sunday morning, got to the hotel at 7am and checked in our bags. The man on duty was very professional and helpful (although he did not help us get an early check-in). After wandering the streets of Boston, seeing the Freedom Trail, Harvard, Boston Common and walking along the Chrales River (all a quick and cheap ride on the "T" located right down the block from the Charlesmark), we checked into the hotel with Derick, the very helful and friendly concierge.

    Our room was on the top floor (6th) and was located down a very tiny (don't bring huge bags) winding hallway. Our room was small but clean.

    A double bed, a small chair (pretty comfy), a t.v. with great cable channels, and a small storage unit.

    The bathroom was small but with a nice large sink with a storage shelf underneath, and a very narrow marble tile shower.

    Negatives about the hotel were few: the room was small, the air conditioning was either freezing or not at all, the view (of the tar covered tops of other small buildings), the narrow shower (I couldn't bend over to shave my legs, and the padded headboard had a stain (I think, I hope, it was ink).

    Positives about the hotel: It was clean, quiet, continental breakfast each morning, internet/computer access in the lobby, great location on Boylston (lots of restaurants and markets), one block north of Newbury St. (lots of restaurants and shopping), half a block from cheap travel on the "T" and two blocks from the main train station where we took the train to New York, and, most importantly, a helpful and friendly staff (we got a great restaurant recommendation).

    The Charlesmark was great for the price. We were comfy in the room when we were too tired to leave it and we were happy to come home from it late at night. Highly recommended for a short stay in the area, for a longer stay you may want to stay at a larger hotel for storage/space purposes. Good stuff, very pleased.

    Charm and Convenience


    I come up to Boston once month on business. I have grown tired of the big chain sameness. I discovered Charlesmark on the recommendation of a friend. It is a great spot, just what the business traveler needs. Good rooms, just the right amount of ambience, business services. The staff is helpful and friendly and the continental breakfast nook is a treat. Also the free satellite TV kept me in touch with the Sopranos while I was catching up on my e-mail via the free high speed wireless internet service. Try it you won't be sorry!

    A fine value, a great location


    We just returned from a long weekend in Boston. The Charlesmark couldn't have been better: location, rooms, amenities, and service. The rooms may be small compared to some of the chain-type hotels, but they more than make up for that in design and comfort. We took full advantage of the satellite TV, video library, and the high-speed internet access. The continental breakfast was ok, and for those who need it, there is a microwave near the ice machine. The hotel is in a lovely area, close to the "T"; we had no trouble getting around. In fact, we enjoyed the surrounding area a lot.

    TripAdvisor Reviews Charlesmark Hotel Boston

    4.00 of 5 stars Excellent

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