Alexander Thomson Hotel
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TravelPod Member ReviewsAlexander Thomson Hotel Glasgow
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Alexander Thomson Hotel Glasgow
Total let down
We booked in here as we needed a night away from every day stress in life, and we knew there was problems as the reception asked for payment before we got our room, then we thought we would order room service, eh.. they dont do it, then we asked if we could have breakfast served in our room eh.. they dont do it, breakfast is only served between 7.30 and 9.30 and if that wasnt bad enough we were just drifting off to sleep at around 1.30 am when someone let themselves into our room, we checked out that morning were still waiting to see if we can get our money back, never ever again,
Pay the extra money and go to a nice hotel!
I knew we were in for trouble when the taxi driver kept suggesting other hotels. The place was filthy. Stained carpets. Shoddy workmanship. The door to our room would only open half way. The elevator was thick with a sticky goo and smelled of bug spray. Other guest look like they were down on their luck, toothless woman, poor families, refugees. Scarry characters hung around the lobby. I didn't feel safe or welcomed.
Dont stay here!!
Where do I begin - I should have realised there was a problem when they asked for payment before I had seen the room. The 2 windows in the room were cracked, the tiles in the bathroom were cracked and coming away from the floor, the shower cubicle was dirty and had dead wood lice on the floor, no plug in the sink, the carpet was filthy, the wardrobe rail had broken and was stuck together with sellotape the taxi that they should have booked did'nt turn up. I was in Glasgow on business & this was the only hotel the travel agency could find as unfortunately there were no other hotel rooms available due to there being a large conference on so I had no choice but to stay. If I had read the previous reviews I would have opted to stay outside of the Glasgow area.
Not too clean or friendly
I was greatly disappointed in the Alexander Thomson. While it is very convenient (downtown Glasgow) and not too expensive, it was not a pleasant stay. I was not expecting the Ritz but was very disappointed in the cleanliness of this hotel. I found hair in my breakfast, chewing gum in my bed, I was disturbed when the do not disturb sign was out and my room was not made up when it wasn't. I wrote a letter of complaint to the hotel but haven't had any response although this stay was almost 6 months ago. I would never stay here again. The staff were not too friendly either. Thankfully, I had much better experiences with hotels and B&Bs in the rest of Scotland.
A dream stay in a busy world
It was a pleasure staying at such a fine architectural building, where it has to be said the staff compliment it so well. Having travelled the world many times i have yet to meet such friendly professional and accomodating people. the Hotel manager never considered any request to big. all in all i will be reccomending this hotel to family and friends alike.
What a Difference
What difference to this hotel from before, recommend this hotel if visting Glasgow,
Very nice hotel
Great hotel to stay in and very nice staff value for money.
Alexander Thomson Hotel, Glasgow - WARNING!
I had unfortunately already booked this place before I read the reviews of it on this site and then was very worried indeed. I did think it was far too cheap but lived in hope! However, I was glad that I had read the reviews, since at least I was forewarned. I absolutely concur with the other reviews of this appalling place. Made to pay in advance! (always a bad sign), dreadful, stark room in disrepair, stained duvet covers, filthy carpets and chairs, filthy curtain, outside, the hallway walls had bare/exposed plaster. I even stuck a chair against my room door because I felt unsafe, (it didn't have any extra security eg double lock, chain, etc that hotels usually have). Next day, I didn't even try the breakfast. I couldn't get out the place fast enough! Luckily I was there for only one night (all my usual hotels were booked up). Next day when I told my taxi driver where I'd stayed, he was appalled! DO NOT BE MISLED BY THE HOTEL'S WEBSITE - IT IS VERY MISL!EADING. 21 March 2003
I would like to warn people of the dire state the Alexander Thomson Hotel (320 Argyle Street, Glasgow) is in. I had organised a suprise valentines weekend for my girlfriend who has always wanted to visit Glasgow, so I wanted to choose a hotel with a bit of style. The websites I visited all pictured the Alexander Thomson as a clean and stylish hotel, which was reasonably priced at £55 per night. However, when we arrived we were taken to a freezing small room that looked more like a backpacker's hostel in some run down area. It was nothing like the literature we had read! there was food on the room carpets, missing tiles, exposed drainage pipes, dust on the bathroom floor, springs virtually poking through the bed's matress. After my girlfriend had stopped crying (i am not exaggerating) there was a knock on the door from an African woman who had left a picture of her child in the room. It appears that she had only recently moved out to another room! We went down to breakfast the next morning and was amazed at the lack of service as we were hovering around left unattended and discovered a lack of cutlery and cups, I had to use a desert spoon to stir my Tea!!Needless to say, we complained and were put into a much nicer room (a suite) for the final two days of our stay but, although it was much more comfortable, the chairs were filthy, and the bathroom only partly decorated!! In addition, it appears that the hotel has foreign residents, many of whom appeared to be african and unable to speak a word of english. This in itself indicated that this was no normal "hotel" and I would advise everyone to stear clear!
Shocked at the alexander thomson
arrived after travelling for almost eight hours expecting a hot shower and some food before going out. instead was kept waiting in reception while they tried to find out if our room was ready (3pm) then sent to wait upstairs in the lounge, we stood there, didn't sit as the place was such a state, food on the carpets,windows dirty curtains hanging off.various people wandering around and sitting on stairs,a woman with a pushchair and two children in one hand and a cooked chicken in the other, no joking, after about half an hour of this decided to escape, we told the receptionist we wern't staying and managed to find another hotel,clean tidy and welcoming ,never again trying the Alexander Thomson
TripAdvisor Reviews Alexander Thomson Hotel Glasgow
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